2014 Crossroads REDWOOD: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
3 owner complaints analyzed
3 distinct recall campaigns
10,000 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 3 complaints include usable failure mileage.
Most common problems
Suspension is the most frequently named component, appearing in 1 of 3 complaints (33.3%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Suspension | 1 |
| Tires | 1 |
| Wheels | 1 |
Suspension: 1; Tires: 1; Wheels: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 3; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (3). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2015 | 1 |
| 2016 | 1 |
| 2018 | 1 |
2015: 1; 2016: 1; 2018: 1
Pattern summary
Suspension leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10786774 · 2015-10-28 (October 28, 2015)
WHILE DRIVING ON US 89 IN CALIFORNIA, MY FRONT PASSENGER SIDE TRAILER TIRE EXPLODED. HWY 89 SECTION HAD NO TURNOUTS OR SHOULDERS FOR ME TO STOP. THE TIRE IS A MARATHON ST235/80R16 LOAD RANGE E WITH APPROXIMATELY 10,000 MILES ON IT. I AM FANATIC ABOUT VEHICLE MAINTENANCE AND TIRE SAFETY AND THE TIRES HAD THE RECOMMENDED AIR PRESSURE. I CONTACTED CROSSROADS AND WAS TOLD THAT THERE WAS NOTHING THEY COULD DO FOR ME. I SPENT $102,888.00 ON THIS FIFTH WHEEL AND I HOPE THAT I CAN AT LEAST GET A RESPONSE FROM THE MANUFACTURER. CROSSROADS KNEW OF THIS T…
Owner-reported narrative. 10,000 miles reported. Look up ODI 10786774 at NHTSA ↗
Owner report 10899792 · 2016-08-31 (August 31, 2016)
TRAVELING NORTH ON I-65 OUTSIDE BOWLING GREEN KY TRAVELING@60 MILES PER HOUR IN THE RIGHT LANE. REAR TIRE BLEW OUT ON PASSENGER SIDE OF RV. CAUSING 3000.00 DAMAGE TO RV. REPAIRED BY DUNCAN RV REPAIR IN ELKHART, IN. DEDUCTIBLE WAS $750. REPLACED BOTH TIRES ON THE PASSENGER SIDE WITH THE DRIVERS SIDE TIRES AND INSTALL NEW CARLISLE TIRES ON DRIVERS SIDE. TIRE TURNED OVER TO PROGRESSIVE INS. CARLISLE REFUSED TO RETURN MY DEDUCTIBLE. THAT WAS THE FIRST BLOWOUT IN JULY 23 2015 THE SECOND BLOWOUT WAS JUNE 12 2016. THIS TIME IT WAS THE FRONT TIRE ON TH…
Owner-reported narrative. 12,000 miles reported. Look up ODI 10899792 at NHTSA ↗
Owner report 11121281 · 2018-08-21 (August 21, 2018)
I HAVE A 2014 REDWOOD GK38 THIS 5TH WHEEL RV WAS BUILT WITH 7000 POUND AXLES. LAST DECEMBER IN THE MOBILE, AL AREA WITHIN 40 MILES OF EACH OTHER I HAD 2 LEAF SPRINGS BREAK ON THE REAR AXLE. ONE ON THE WAY DOWN TO PORT CHARLOTTE FL AND ONE RETURNING HOME TO TEXAS. MY CONCERN IS THIS ISSUE IS NOT ISOLATED TO JUST MY REDWOOD THAT THIS IS VERY COMMON PROBLEM BECAUSE THESE 5TH WHEELS ARE ADVERTISED AND FULL TIME LIVING UNITS AND HAVE VERY HEAVY UPGRADES TO THE INTERIOR TO WITHSTAND FULL-TIME LIVING IN THEM. I AM A MEMBER OF THE REDWOOD OWNERS GROU…
Owner-reported narrative. 9,000 miles reported. Look up ODI 11121281 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
13V372000 · Equipment
Reported: 2013-08-20 (August 20, 2013)
Crossroads RV is recalling certain model year 2012-2014 Redwood recreational vehicles manufactured August 26, 2011, through August 14, 2013. While the vehicle is moving, shifting cargo may accidentally activate the switch used to deploy the power awning.
Consequence: The awning may unfurl unexpectedly increasing the risk of a crash.
Remedy: Crossroads RV will notify owners, and dealers will install a cover over the switches, free of charge. The recall began on October 7, 2013. Owners may contact Crossroads RV by email at "service@crossroadsrv.com," or by phone at 1-855-226-7496.
NHTSA campaign record ↗14V134000 · Equipment:Recreational Vehicle/Trailer
Reported: 2014-03-20 (March 20, 2014)
Crossroads RV is recalling certain model year 2014 Redwood and Rushmore trailers manufactured between March 8, 2013, and February 27, 2014, equipped with certain Frigidaire KG-series microwaves, models CFMV152CLB and CFMV154CLS, manufactured January 27, 2013, through April 10, 2013, in the serial number range KG30607951 through KG31600670. In the affected vehicles, the microwave may start on its own and begin heating when unattended.
Consequence: If the microwave starts on its own and there are contents inside, a fire could result.
Remedy: Crossroads RV will notified owners, and dealers will repair the membrane/keypad component, free of charge. The recall began in May 2014. Owners may contact Crossroads at 1-855-226-7496.
NHTSA campaign record ↗17V755000 · Equipment
Reported: 2017-11-22 (November 22, 2017)
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
NHTSA campaign record ↗