2012 Crossroads REDWOOD: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
3 distinct recall campaigns
Not available median reported failure mileage
Scope: 2012 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Equipment is the most frequently named component, appearing in 1 of 2 complaints (50.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Equipment | 1 |
| Tires | 1 |
Equipment: 1; Tires: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 2 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 2 |
2014: 2
Pattern summary
Equipment leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10563064 · 2014-02-05 (February 5, 2014)
2012 REDWOOD RW36RE TRAILER. CONSUMER WRITES IN REGARDS TO VEHICLE AWNING PROBLEMS RECALL NOTICE AND SEEKS REIMBURSEMENT. *SMD THE CONSUMER STATED WHEN HE TURNED ON THE INTERSTATE, HE HEARD A NOISE. WHEN HE LOOKED OUT THE EXTENDED MIRRORS, HE SAW THE AWNING HAD COME OUT. THERE WAS A VERY STRONG WIND, SO BY THE TIME HE WAS ABLE TO STOP, THE BRACES HAD BENT. THE CONSUMER WAS ABLE TO TIE THE AWNING DOWN AND MANAGED TO GET HOME. THE CONSUMER CALLED A SERVICE DEALER, WHO TOOK THE AWNING. THE SERVICE DEALER CALLED THE CONSUMER AND INFORMED HIM, T…
Owner-reported narrative. Look up ODI 10563064 at NHTSA ↗
Owner report 10622409 · 2014-08-14 (August 14, 2014)
INTERSTATE SPEED WITH 5TH WHEEL RV WITH ORIGINAL GOODYEAR MARATHON ST235/80R16 TIRES WITH APPROX. 5000 MILES ON THEM. DRIVER SIDE TIRE BLEW AND CAUSED $4500 WORTH OF DAMAGE TO RV. TWO MONTHS LATER (8-13-14) IT HAPPENED AGAIN, THIS TIME ON PASSENGER SIDE. GOODYEAR PAID MY DEDUCTIBLE WITHOUT QUESTION. BUT THESE TIRES SEEM TO BE HAVING TREAD SEPARATION AT LEGAL HIGHWAY SPEEDS AND PROPER TIRE INFLATION AND LOAD LIMITS. *TR
Owner-reported narrative. Look up ODI 10622409 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
12V050000 · Service Brakes, Hydraulic:Foundation Components:Hoses, Lines/Piping, And Fittings
Reported: 2012-02-13 (February 13, 2012)
CROSSROADS RV IS RECALLING CERTAIN MODEL YEAR 2012 REDWOOD RECREATIONAL VEHICLES MANUFACTURED FROM AUGUST 26, 2011, THROUGH JANUARY 18, 2012, EQUIPPED WITH A HYDRAULIC TRAILER BRAKE PUMP. THE HYDRAULIC PUMP COULD FAIL AND RESULT IN A LOSS OF BRAKING IN THE TRAILER.
Consequence: A LOSS OF BRAKING CAN LEAD TO LOSS OF CONTROL OF THE TRAILER INCREASING THE RISK OF A CRASH, SERIOUS INJURIES, OR PROPERTY DAMAGE.
Remedy: CROSSROADS RV WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE HYDRAULIC PUMPS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 17, 2012. OWNERS MAY CONTACT CROSSROADS RV AT 1-888-226-7496.
NHTSA campaign record ↗13V372000 · Equipment
Reported: 2013-08-20 (August 20, 2013)
Crossroads RV is recalling certain model year 2012-2014 Redwood recreational vehicles manufactured August 26, 2011, through August 14, 2013. While the vehicle is moving, shifting cargo may accidentally activate the switch used to deploy the power awning.
Consequence: The awning may unfurl unexpectedly increasing the risk of a crash.
Remedy: Crossroads RV will notify owners, and dealers will install a cover over the switches, free of charge. The recall began on October 7, 2013. Owners may contact Crossroads RV by email at "service@crossroadsrv.com," or by phone at 1-855-226-7496.
NHTSA campaign record ↗17V755000 · Equipment
Reported: 2017-11-22 (November 22, 2017)
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
NHTSA campaign record ↗