2003 Country Coach LEXA: complaints, problems and recalls

TL* THE CONTACT OWNS A 2003 COUNTRY COACH LEXA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, HE HEARD A LOUD NOISE COMING FROM THE ENGINE AND THE TRANSMISSION. SIMULTANEOUSLY, THE INSTRUMENT PANEL FAILED WITHOUT WARNING. THE CONTACT ALLOWED THE VEHICLE TO SIT IDLE FOR SEVERAL MINUTES BEFORE RESTARTING. THE CONTACT VEHICLE ENGAGED IN LIMP MODE ONCE RESTARTED. THE VEHICLE WAS TAKEN TO A MECHANIC FOR INSPECTION WHERE THEY STATED THAT A MOTOR MOUNT WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANU…

Owner-reported narrative. 62,997 miles reported. Look up ODI 10477151 at NHTSA ↗

Reported: 2002-06-21 (June 21, 2002)

CERTAIN MOTOR HOMES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 104, "WINDSHIELD WIPING AND WASHING SYSTEMS." THE WINDSHIELD WIPER SYSTEM MANUFACTURED BY AM EQUIPMENT AND INSTALLED ON THESE MOTOR HOMES WAS DETERMINED NOT TO MEET THE MINIMUM PERCENT OF AREA TO BE WIPED WHILE THE MOTOR HOME IS DRIVEN AT SPEEDS OF 55 MPH OR MORE.

Consequence: THE FAILURE OF THE WINDSHIELD WIPER SYSTEM TO ADEQUATELY CLEAR THE WINDSHIELD COULD LEAD TO A REDUCTION IN VISIBILITY DURING CRITICAL PERIODS WHEN SURFACE WIPED IS REDUCED AND COULD POTENTIALLY RESULT IN A CRASH.

Remedy: DEALERS WILL REPLACE THE WINDSHIELD WIPER MOTORS, WIPER MOTOR PANTOGRAPHS, WIPER ARMS AND BLADES. OWNER NOTIFICATION BEGAN JULY 1, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT COUNTRY COACH AT 1-800-452-8015.

Reported: 2002-06-13 (June 13, 2002)

ON CERTAIN MOTOR HOMES EQUIPPED WITH SLIDE-OUT GENERATORS, CERTAIN GENERATOR SLIDE-OUT BALL SCREW ACTUATOR BRAKE HOLDING COMPONENTS ARE DEFECTIVE. THE BRAKE MAY NOT ALLOW THE ACTUATOR TO HOLD THE LOAD IN POSITION WITH THE POWER OFF. THE AMOUNT THE LOAD MAY MOVE CAN VARY AND IN SOME CASES THE ACTUATOR MAY NOT HOLD AT ALL. THESE ACTUATORS ARE USED TO CONTROL THE MOVEMENT OF THE SLIDE-OUT GENERATOR MOUNTED IN THE FRONT OF THE MOTOR HOMES.

Consequence: THE FAILURE OF THE ACTUATOR TO HOLD THE GENERATOR IN POSITION COULD POTENTIALLY RESULT IN A VEHICLE CRASH AND/OR INJURY TO A PEDESTRIAN.

Remedy: DEALERS WILL REPLACE THE ACTUATOR. OWNER NOTIFICATION BEGAN JUNE 19, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT COUNTRY COACH AT 1-800-452-8015.

Reported: 2003-03-26 (March 26, 2003)

ON CERTAIN MOTORHOMES EQUIPPED WITH INTERNATIONAL THERMAL RESEARCH (ITR)HURRICANE HOT WATER HEATERS, THE ELECTRONIC CONTROL BOARD MAY ADVERSELY AFFECT SAFETY FEATURES IN SOME OF THE SYSTEMS PROTECTING AGAINST OVERHEATING AND POTENTIAL FIRE SITUATION.

Consequence: IF THE SAFETY FEATURES DO NOT SHUT DOWN PROPERLY, THE HEATING SYSTEM CAN CONTINUE HEATING, POSSIBLY RESULTING IN A FIRE.

Remedy: THE DEFECTIVE ELECTRONIC CONTROL BOARD WILL BE REPLACED. IN THE MEANTIME, CUSTOMERS SHOULD TURN THE SYSTEM OFF USING THE MASTER ON/OFF SWITCH LOCATED ON THE SIDE OF THE ELECTRONIC CONTROL BOX WHICH IS ADJACENT TO THE HEATER. OWNERS WHO TAKE THEIR MOTORHOMES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT ITR AT 1-800-755-1272 OR COUNTRY COACH AT 1-800-547-8015.

Reported: 2006-04-10 (April 10, 2006)

ON CERTAIN MOTOR HOMES, THE EXHAUST PIPE CONNECTION TO THE INLET AND OUTLET SIDE OF THE MUFFLER MAY COME APART.

Consequence: SHOULD EITHER OF THE CLAMPS COME APART THE SUPER-HEATED EXHAUST BEING EXPELLED IN THE ENGINE COMPARTMENT COULD CAUSE A FIRE.

Remedy: DEALERS WILL REPLACE THE EXISTING BAND TYPE CLAMPS ATTACHING THE MUFFLER TO THE EXHAUST PIPE AND SECURE THE MUFFLER TO THE TAIL PIPE WITH GUILLOTINE TYPE CLAMPS FREE OF CHARGE. THE RECALL BEGAN ON MAY 8, 2006. OWNERS MAY CONTACT COUNTRY COACH AT 800-547-8015.