2004 Country Coach ALLURE: complaints, problems and recalls

RECALL 04 E 040 000 CONCERNING FRONT SUSPENSIONS: CONSUMER RECEIVED THIS RECALL NOTICE AND 1- 888/396-6501 CUSTOMER SERVICE NUMBER, BUT WAS NOT INFORMED WHERE THIS RECALL WOULD BE HONORED. *AK

Owner-reported narrative. 8,000 miles reported. Look up ODI 10087308 at NHTSA ↗

DT*: THE CONTACT STATED THAT THE VEHICLE'S WATER HEATER HAD OVERHEATED AND OMITTED A FOUL ODOR. A NHTSA RECALL, #05V209000 WAS PERFORMED ON THE VEHICLE CONCERNING THE EQUIPMENT HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE VEHICLE WAS SCHEDULED FOR FURTHER INSPECTION AT A DEALER. THE MANUFACTURER WAS ALERTED.

Owner-reported narrative. 26,408 miles reported. Look up ODI 10164107 at NHTSA ↗

Reported: 2004-06-07 (June 7, 2004)

ON CERTAIN MOTOR HOMES EQUIPPED WITH AN INDEPENDENT FRONT SUSPENSION (IFS) GEN II BUILT BY HOLLAND USA, THE GEAR PLATE SUPPORT GUSSETS WERE REMOVED. THIS CAN ALLOW THE PLATE TO FLEX DURING A STATIC STEER CONDITION.

Consequence: THE FLEXING MAY RESULT IN STRESS CRACKING WHICH COULD POTENTIALLY CAUSE A LOSS OF VEHICLE STEERING CONTROL WHICH COULD RESULT IN A VEHICLE CRASH.

Remedy: HOLLAND USA IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. A BOLT-ON STRENGTHENING OF THE STEERING GEAR PLATE WITH U-BOLTS CONNECTING THE CROSS MEMBER TO EACH SIDE OF THE GEAR PLATE AT THE REAR PLUS A TUBE SUPPORT IN THE FRONT WITH J-BOLTS TO THE GEAR PLATE WILL BE INSTALLED. OWNERS SHOULD CONTACT HOLLAND USA CUSTOMER SERVICE AT 1-888-396-6501 FOR INFORMATION AND INSTRUCTIONS FOR WHERE CUSTOMERS CAN TAKE THEIR VEHICLES TO HAVE THE REPAIRS DONE FREE OF CHARGE.

Reported: 2004-09-21 (September 21, 2004)

ON CERTAIN MOTOR HOMES, LIQUID PROPANE (LP) GAS COOK TOPS WERE INSTALLED USING A FLEXIBLE RUBBER HOSE THAT COULD BURN OR MELT.

Consequence: IF UNDETECTED, THE HOSE COULD BURN THROUGH AND RESULT IN A LP GAS FIRE.

Remedy: DEALERS WILL REPLACE THE COOK TOP RUBBER HOSE WITH COPPER TUBING. THE RECALL BEGAN ON NOVEMBER 8, 2004. CUSTOMERS CAN CONTACT COUNTRY COACH AT 1-541-998-3720.

Reported: 2005-05-09 (May 9, 2005)

ON CERTAIN CLASS A MOTOR HOMES EQUIPPED WITH VEHICLE SYSTEMS' AQUA-HOT AND HYDRO-HOT WATER HEATERS, WHICH USE WEBASTO BURNER TUBES, THE BURNER TUBES DO NOT MEET SPECIFICATIONS AND COULD FAIL PREMATURELY.

Consequence: THE SURFACE TEMPERATURE OF THE EXHAUST TUBE EXITING FROM THE HEATER CAN INCREASE AND COULD POTENTIALLY IGNITE COMBUSTIBLE MATERIALS IN OR AROUND THE VEHICLE.

Remedy: VEHICLE SYSTEMS IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS MAY CONTACT VEHICLE SYSTEMS AT 1-800-685-4298 OR COUNTRY COACH AT 1-800-547-8015.

Reported: 2007-06-05 (June 5, 2007)

CERTAIN MOTOR HOMES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE MOTOR HOMES WERE EQUIPPED WITH MORE THAN THREE AMBER IDENTIFICATION LAMPS LOCATED AT THE TOP AND FRONT OF THE VEHICLE. ALSO, THE SIDE MARKER LIGHTS IN THE COMBINATION HEADLIGHT AND TAIL LIGHT ASSEMBLIES DO NOT MEET THE MINIMUM PHOTOMETRIC VALUE AT 45 DEGREES AS SPECIFIED IN THE STANDARD.

Consequence: THE FIVE IDENTIFICATION LIGHTS COULD POSSIBLY CAUSE CONFUSION TO ON-COMING MOTORISTS WHO ARE USED TO OBSERVING THREE IDENTIFICATION LIGHTS. THE INADEQUACY OF THE FRONT AND REAR SIDE MARKER LIGHTS COULD AFFECT VISIBILITY OF THE MOTOR HOME DURING HOURS OF DARKNESS THAT COULD POTENTIALLY RESULT IN A CRASH.

Remedy: DEALERS WILL REMOVE THE TWO EXTRA IDENTIFICATION LAMPS AND INSTALL FOUR SIDE MARKER LIGHTS, ONE AT EACH CORNER, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT MARCH 31, 2008. OWNERS MAY CONTACT COUNTRY COACH AT 800-547-8015.