2009 Collins MID BUS GRAND GUIDE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
3 distinct recall campaigns
Not available median reported failure mileage
Scope: 2009 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
09V472000 · Equipment Adaptive/Mobility
Reported: 2009-12-11 (December 11, 2009)
COLLINS IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 GRAND BANTAM, SUPER BANTAM, MID BUS GRAND GUIDE, AND MID BUS SUPER GUIDE SCHOOL BUSES MANUFACTURED FROM FEBRUARY 14 TO OCTOBER 19, 2009, EQUIPPED WITH A BRAUN NCL917IB-2 CENTURY WHEELCHAIR LIFT. THE TOE STOP INNER BARRIER AND PLATFORM MAY NOT BE ADJUSTED CORRECTLY POSSIBLY ALLOWING THE UNIT TO BE MOVED TO THE STOW POSITION. THESE WHEELCHAIR LEFTS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS IN MOTOR VEHICLES."
Consequence: SHOULD THE LIFT BEGIN TO STOW WHILE IT IS IN USE, SERIOUS INJURY OR DEATH COULD OCCUR TO THE LIFT USER.
Remedy: COLLINS WILL NOTIFY OWNERS AND BRAUN DEALERS WILL PERFORM THE REPAIRS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 17, 2009. OWNERS MAY CONTACT COLLINS BUS SERVICE AT 1-800-533-1850 EXT 424.
NHTSA campaign record ↗13V469000 · Equipment:Electrical | Electrical System
Reported: 2013-09-25 (September 25, 2013)
Collins Bus Corporation (Collins) is recalling certain model year 2009-2010 Bantam, Super Bantam, Grand Bantam, Mid Bus Guide, Super Guide, and Grand Guide school buses manufactured September 2009 through April 2010, and equipped with A&M Systems-brand electric door actuators. Voltage spikes may damage electrical components and electrical circuits, causing the circuit board to develop high resistance.
Consequence: High resistance may cause the board to overheat, increasing the risk of a fire.
Remedy: Collins will notify owners, and dealers will inspect and, if necessary, replace the circuit board free of charge. The recall began on December 4, 2013. Owners may contact Collins at 1-800-533-1850.
NHTSA campaign record ↗14V600000 · Equipment Adaptive/Mobility
Reported: 2014-09-26 (September 26, 2014)
Collins Bus Corporation (Collins) is recalling certain model year 2006-2014 Collins and Mid Bus Super Bantam, Grand Bantam, Super Guide, Grand Guide, DE416WR, DH416WR, and DE516WR school buses manufactured January 1, 2006, to June 16, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy: Collins will notify owners, and dealers will install a supplemental platform support bumper kit. Any platform that has already started cracking will be replaced, free of charge. The began on December 15, 2014. Owners may contact Collins customer service at 1-800-533-1850 or Ricon customer service at 1-800-322-2884.
NHTSA campaign record ↗