2013 Collins DH500: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2013 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
13V590000 · Seat Belts
Reported: 2013-11-21 (November 21, 2013)
Collins Bus Corporation (Collins) is recalling certain model year 2013 model school bus and multi-functional school activity buses manufactured August 20, 2013, through November 13, 2013 and equipped with IMMI-brand L9 seat belt buckles. When the button is pressed to release the seat belt, the latch plate can become partially engaged with the buckle, making the seat belt difficult to unlatch. Thus, the buses fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 209, "Seat Belt Assemblies."
Consequence: If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.
Remedy: Collins will notify owners, and dealers will inspect the seat belt buckle, and if necessary, replace the seat belt buckles, free of charge. The recall began on January 7, 2014. Owners may contact Collins at 1-800-533-1850.
NHTSA campaign record ↗14V452000 · Fuel System, Other
Reported: 2014-07-23 (July 23, 2014)
Collins Bus Corporation (Collins) is recalling certain model year 2012-2014 DH500, DH516, DH516WR, DE500, and DE516WR school buses manufactured May 18, 2012, to May 30, 2014. In the affected vehicles, the propane fuel line may rub on the third body mount bolt on the left rear of the frame rail possibly resulting in damage to the propane fuel line.
Consequence: Damage to the fuel line may cause a propane leak which may result in a vehicle stall, increasing the risk of a crash. Additionally, a propane leak in the presence of an ignition source may result in a fire.
Remedy: Collins will notify owners, and dealers will inspect and relocate the propane fuel line, free of charge. The recall began Spetember 23, 2014. Owners may contact Collins customer service at 1-800-533-1850.
NHTSA campaign record ↗