2005 Coachmen CROSS COUNTRY: complaints, problems and recalls

DT: CONSUMER STATES THAT THE OWNERS WERE TRAVELING DOWN THE HIGHWAY AND THE MOTOR HOME WOULD DIE. THERE WAS NO POWER STEERING WITH NO CAUTION OR TAIL LIGHTS. THIS HAPPENED AT NIGHT WHEN IT WAS HARD TO SEE ANYTHING. THE OWNER FEARED FOR THEIR LIVES BECAUSE NO OTHER VEHICLES COULD SEE THEM AT NIGHT. THE OWNERS WERE TRAVELING AT 60-65 MPH WHEN THIS HAPPENED. THE PROBLEM HAPPENED ABOUT 30 TIMES THAT NIGHT. THE VEHICLE WOULD NOT START BACK AFTER THIS HAPPENED. THE VEHICLE WAS HARD TO GET BACK INTO NEUTRAL; WITH NO ELECTRIC THE OWNER WAS NOT ABLE TO …

Owner-reported narrative. 2,000 miles reported. Look up ODI 10128263 at NHTSA ↗

Reported: 2005-06-21 (June 21, 2005)

ON CERTAIN REAR DIESEL MOTOR HOMES CONTAINING A 50 AMP TRANSFER SWITCH BUILT BY INTELLITEC, THE MATERIAL USED FOR THE WIRE LUGS WAS CHANGED FROM NICKEL PLATED TO COPPER LUGS. THE COPPER LUGS ARE SOFTER THAN THE NICKEL PLATED AND DO NOT RETAIN THE TORQUE OF THE SCREW THAT CLAMPS THE WIRE CONNECTOR.

Consequence: WHEN THE TORQUE IS RELAXED, THE LUGS CAN BECOME LOOSE RESULTING IN EXCESSIVE HEAT WITHIN THE CONNECTED WIRE THAT COULD RESULT IN A FIRE.

Remedy: COACHMEN WILL BE WORKING WITH INTELLITEC TO NOTIFY OWNERS AND HAVE THE REPAIR PERFORMED ON THEIR VEHICLES. THE RECALL BEGAN ON JULY 14, 2005. OWNERS MAY CONTACT COACHMEN AT 1-574-825-1174.

Reported: 2008-04-28 (April 28, 2008)

COACHMEN IS RECALLING 961 MY 2005-2007 CROSS COUNTRY, SPORTSCOACH ELITE, MY 2005-2006 CROSS COUNTRY SE, AND MY 2006 SPORTSCOACH ENCORE CLASS A MOTOR HOMES BUILT USING INLINE POWER STEERING FILTERS, PART NO. 14-16829-000. THE FILTER CAN PLUG DUE TO FAILURE OF THE SCREEN ADHESION TO THE FILTER HOUSING CAUSING A RISE IN RETURN LINE PRESSURE. THIS CAN LEAD TO HOSE SEPARATION FROM THE FILTER OR STEERING GEAR FITTING RESULTING IN A SUDDEN LOSS OF STEERING FLUID AND POWER ASSIST.

Consequence: SUDDEN LOSS OF STEERING ASSIST WITHOUT WARNING INVOLVING A MOTOR HOME COULD BE A PROBLEM FOR CERTAIN DRIVERS INCREASING THE RISK OF A CRASH.

Remedy: COACHMEN IS WORKING WITH FREIGHTLINER TO REPLACE THE AFFECTED FILTERS WITH A LARGER FILTER (PLEASE SEE 07V570). OWNERS MAY CONTACT FREIGHTLINER AT 1-800-547-0712 OR COACHMEN AT 1-574-825-5821.

Reported: 2008-06-25 (June 25, 2008)

COACHMEN IS RECALLING 37,293 MOTORHOMES AND FIFTH WHEEL TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence: EXTENDED OPERATION OF A LEAKING COOLING UNIT COULD LEAD TO A FIRE FROM GAS WHICH MIGHT ESCAPE.

Remedy: COACHMEN IS WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR COACHMEN AT 574-825-5821.

Reported: 2008-12-04 (December 4, 2008)

COACHMEN IS RECALLING 13,662 MY 2002-2008 MOTOR HOMES, FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH GLASS SHOWER DOORS AND MANUFACTURED FROM JUNE 15, 2001 THORUGH AUGUST 6, 2007. WHEN PRESSURE IS APPLIED TO THE TOWEL BAR ON THE GLASS SHOWER DOOR, THE EDGE OF THE BAR MAY CONTACT THE GLASS.

Consequence: GLASS BREAKAGE MAY OCCUR WHICH COULD CAUSE PERSONAL INJURY.

Remedy: OWNERS WILL BE PROVIDED WITH NEW MOUNTING HARDWARE FOR THE TOWEL BAR AND INSTALLATION INSTRUCTIONS. IF AN OWNER IS NOT COMFORTABLE REPLACING THE HARDWARE THEMSELVES, A DEALER WILL INSTALL THE HARDWARE AT NO COST TO THEM. THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT DECEMBER 19, 2008. OWNERS MAY CONTACT COACHMEN AT 1-574-825-5821.