2004 Chrysler PACIFICA: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
896 owner complaints analyzed
2 distinct recall campaigns
96,000 mi median reported failure mileage
Scope: 2004 model year. Data snapshot: . 751 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 141 of 896 complaints (15.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 94 | 10.5% |
| Braking behavior | 67 | 7.5% |
| Transmission and shifting | 66 | 7.4% |
| Electrical and battery issues | 51 | 5.7% |
| Steering behavior | 51 | 5.7% |
| Fuel system concerns | 38 | 4.2% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 141 |
| Structure:Body | 129 |
| Suspension | 114 |
| Electrical System | 87 |
| Structure:Frame And Members | 80 |
| Engine And Engine Cooling | 78 |
| Structure:Frame And Members:Underbody Shields | 58 |
| Structure | 56 |
Engine: 141; Structure:Body: 129; Suspension: 114; Electrical System: 87; Structure:Frame And Members: 80; Engine And Engine Cooling: 78; Structure:Frame And Members:Underbody Shields: 58; Structure: 56
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 82 |
| 25,000 to 49,999 | 70 |
| 50,000 to 74,999 | 97 |
| 75,000 to 99,999 | 141 |
| 100,000 to 149,999 | 257 |
| 150,000 and above | 104 |
Under 25,000: 82; 25,000 to 49,999: 70; 50,000 to 74,999: 97; 75,000 to 99,999: 141; 100,000 to 149,999: 257; 150,000 and above: 104
100,000 to 149,999 miles has the most reports with usable mileage (257). 145 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2003 | 12 |
| 2004 | 57 |
| 2005 | 38 |
| 2006 | 48 |
| 2007 | 34 |
| 2008 | 28 |
| 2009 | 53 |
| 2010 | 81 |
| 2011 | 49 |
| 2012 | 72 |
| 2013 | 78 |
| 2014 | 131 |
| 2015 | 86 |
| 2016 | 52 |
| 2017 | 31 |
| 2018 | 21 |
| 2019 | 12 |
| 2020 | 11 |
| 2021 | 2 |
2003: 12; 2004: 57; 2005: 38; 2006: 48; 2007: 34; 2008: 28; 2009: 53; 2010: 81; 2011: 49; 2012: 72; 2013: 78; 2014: 131; 2015: 86; 2016: 52; 2017: 31; 2018: 21; 2019: 12; 2020: 11; 2021: 2
Pattern summary
Engine leads the component reports. Engine operation appears in 94 complaint narratives. Braking behavior appears in 67 complaint narratives. Transmission and shifting appears in 66 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10019831 · 2004-01-24 (January 24, 2004)
LOWER SEAT CARRIAGES HEAVILY CORRODED, ONLY HAD THE CAR 7 DAYS WHEN WE NOTICED IT. CONTACTED DEALER SALESMAN DAVIS SAID THAT HE LOOKED AT OTHERS ON LOT THEY ARE ALSO CORRODED. *LA
Owner-reported narrative. Look up ODI 10019831 at NHTSA ↗
Owner report 10032766 · 2003-08-13 (August 13, 2003)
SUNROOF ON 2004 CHRYSLER EXPLODED. THERE WAS NO EXTERNAL CAUSE. THE GLASS EXPLODED OUTWARD. CAR WAS ONLY 4 WEEKS OLD. DEALER DID REPLACE IS AS UNDER WARRANTY.*AK WHILE DRIVING DOWN THE HIGHWAY, CONSUMER HEARD A LOUD BANG AND THEN SAW GLASS FLYING FROM THE OUTSIDE OF THE VEHICLE. THE SUNSHADE WAS CLOSED AND NO GLASS FROM THE SUN ROOD GLASS PANEL FLEW INTO THE INTERIOR OF THE VEHICLE. UPON INSPECTION IT APPEARED THAT SOMEONE KICKED THE GLASS PANEL FROM THE INSIDE OF THE VEHICLE. JUST THE GLASS FLEW OUT AND NOT THE GLASS PANEL FRAME. 90%…
Owner-reported narrative. Look up ODI 10032766 at NHTSA ↗
Owner report 10036731 · 2003-08-27 (August 27, 2003)
POWER MIRRORS NOT HOLDING MEMORY. HAVE HAD CAR IN 4 TIMES SINCE 7/16/04 AND AS OF TODAY THEY HAVE HAD MY CAR SINCE 8/14/03 (2 WEEKS). THEY HAVE REPLACED MIRRORS 3 TIMES AND NOW DO NOT KNOW HOW TO FIX PROBLEM. *AK
Owner-reported narrative. 1,000 miles reported. Look up ODI 10036731 at NHTSA ↗
Owner report 10039817 · 2003-09-11 (September 11, 2003)
WHILE DRIVING AT 70 MPH ENGINE CHECK LIGHT CAME ON, THEN THE VEHICLE STARTED TO JERK AND STALL. DRIVER PULLED OFF THE ROAD. CONSUMER HAS CONTACTED THE DEALERSHIP ON TWO SEPARATE OCCASIONS, BUT THE PROBLEM STILL OCCURS. *AK
Owner-reported narrative. Look up ODI 10039817 at NHTSA ↗
Owner report 10041584 · 2003-10-10 (October 10, 2003)
AUTOMATIC TRANSMISSION STUCK IN FIRST GEAR. CHECK ENGINE LIGHT ON. *LA
Owner-reported narrative. 1,108 miles reported. Look up ODI 10041584 at NHTSA ↗
Owner report 10043285 · 2003-10-21 (October 21, 2003)
FAILURE OF FRONT OR SIDE AIR BAGS TO DEPLOY. *LA
Owner-reported narrative. 3,000 miles reported. Look up ODI 10043285 at NHTSA ↗
Owner report 10044416 · 2003-10-21 (October 21, 2003)
IF THE FRONT WIDOWS ARE ROLLED UP AND REAR WINDOWS ARE ROLLED DOWN AIR PRESSURE INSIDE THE COMPARTMENT CHANGES ABRUPTLY, AND ROOF AND HATCH START BOUNCING. PRESSURE IS SO GREAT THAT ANY PERSON INSIDE THE VEHICLE THEIR EARS WOULD BECOME PAINFUL.*AK
Owner-reported narrative. Look up ODI 10044416 at NHTSA ↗
Owner report 10047004 · 2003-11-16 (November 16, 2003)
WHEN REAR WINDOWS ARE ROLLED DOWN, WITH FRONT WINDOWS ROLLED UP, THERE IS AN AIR PRESSURE HARMONIC GENERATED THAT SHAKES THE INTERIOR OF THE CAR THAT IS VERY PAINFUL (EARS). THE EFFECT IS THAT IT SOUNDS LIKE A HELICOPTER IS IN THE CAR WITH YOU. THIS HARMONIC IS ALSO GENERATED SLIGHTLY BY THE SUNROOF BEING OPENED AND THE WINDOWS ROLLED UP. THE SUNROOF HARMONIC WILL CEASE IF YOU PLACE A HAND OR ARM IN THE AIR STREAM. THESE ISSUES ARE NOT DEPENDENT ON THE INTERIOR LAYOUT OF THE VEHICLE (SEATS UP OR DOWN, OR SEAT POSITION). *LA
Owner-reported narrative. 900 miles reported. Look up ODI 10047004 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
03V471000 · Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings
Reported: 2003-11-10 (November 10, 2003)
ON CERTAIN SPORT UTILITY VEHICLES, THE CHASSIS FUEL SUPPLY TUBE MAY HAVE BEEN INCORRECTLY MANUFACTURED.
Consequence: UNDER CERTAIN ENGINE AND VEHICLE DYNAMIC CONDITIONS, THE FUEL LINE MAY SEPARATE, RESULTING IN A FUEL LEAK AND AN INCREASED RISK OF A VEHICLE FIRE.
Remedy: DEALERS WILL INSTALL A SECONDARY RETENTION CLIP TO THE FUEL LINE QUICK CONNECT. OWNER NOTIFICATION BEGAN ON DECEMBER 15, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
NHTSA campaign record ↗04V113000 · Power Train:Automatic Transmission:Control Module (Tcm/Pcm/Tecm)
Reported: 2004-03-04 (March 4, 2004)
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A NGC-1 POWERTRAIN CONTROL MODULE, THE SOFTWARE PROTOCOLE USED TO TEST THE VEHICLE EXHAUST GAS RECIRCULATION (EGR) SYSTEM MAY LEAD TO ENGINE STALLING UNDER CERTAIN OPERATING CONDITIONS.
Consequence: THIS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE POWERTRAIN CONTROL MODULE SOFTWARE. OWNER NOTIFICATION BEGAN ON MARCH 15, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
NHTSA campaign record ↗