2020 Chrysler 300: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
9 owner complaints analyzed
2 distinct recall campaigns
72,000 mi median reported failure mileage
Scope: 2020 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 4 of 9 complaints (44.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 2 | 22.2% |
| Transmission and shifting | 1 | 11.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 4 |
| Air Bags | 3 |
| Forward Collision Avoidance: Automatic Emergency Braking | 1 |
| Power Train | 1 |
| Visibility/Wiper | 1 |
Unknown Or Other: 4; Air Bags: 3; Forward Collision Avoidance: Automatic Emergency Braking: 1; Power Train: 1; Visibility/Wiper: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
50,000 to 74,999 miles has the most reports with usable mileage (1). 8 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2021 | 1 |
| 2022 | 3 |
| 2023 | 2 |
| 2024 | 2 |
| 2025 | 1 |
2021: 1; 2022: 3; 2023: 2; 2024: 2; 2025: 1
Pattern summary
Unknown Or Other leads the component reports. Steering behavior appears in 2 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11434871 · 2021-09-29 (September 29, 2021)
This Chrysler 300 is equipped with side view mirrors which tilt down when vehicle is placed in reverse gear. It is suppose to tilt a few degrees so that you can see noting is under your rear tires such as a small child or o pet cat, dog,etc. However this vehicle s mirrors tild down so far the only view you have is the ground area directly under the drivers /passenger front door. You could see a child or pet or even to safely back the vehicle up. I have taken this to the dealership they tell me there is no fix for this condition Is this som…
Owner-reported narrative. Look up ODI 11434871 at NHTSA ↗
Owner report 11462957 · 2022-05-01 (May 1, 2022)
I purchased this Chrysler 300 new Nov. 2020 with 6 miles on it, This has been one of the best new cars I've purchased. March 1 2022 At 23,800 miles. I was traveling on KY70 around a sharp curve within advised speed, The car made a loud grinding noise at the gear shift knob under my right arm, The car seemed to be trying to shift gears My hands were on steering wheel and both myself and passenger had our seat belts on with doors closed properly. I drove the car home 8 miles with it grinding at every curve. I called my local dealer and made app…
Owner-reported narrative. Look up ODI 11462957 at NHTSA ↗
Owner report 11465608 · 2022-05-22 (May 22, 2022)
On March 1 2022 at 23,800 miles on odometer driving around curve the transmission shifter knob at console made grinding sound (like trying to change gears on moving cog). I noticed this on other curves and laid hand on knob and it was vibrating like trying to go in reverse/park? I parked car and got appointment with Don Franklin Chrysler Somerset, KY Where I purchased new one year ago. I left car with service department with verbal description and written description written on card and taped to passenger seat for technican that I thought car …
Owner-reported narrative. Look up ODI 11465608 at NHTSA ↗
Owner report 11492211 · 2022-11-04 (November 4, 2022)
Panoramic sunroof glass exploded.
Owner-reported narrative. Look up ODI 11492211 at NHTSA ↗
Owner report 11514932 · 2023-04-01 (April 1, 2023)
March 24th 2023 @ 1:58 pm I was sitting at a red light behind another car, when I was rear ended @ 40+ mph and pushed in to the car ahead of me. The air bags never deployed after colliding with the car in front of me causing my head to hit the steering wheel and the roof of my car. I was unconscious for 30 seconds. Pictures available upon request.
Owner-reported narrative. Look up ODI 11514932 at NHTSA ↗
Owner report 11521184 · 2023-05-09 (May 9, 2023)
The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue amon…
Owner-reported narrative. Look up ODI 11521184 at NHTSA ↗
Owner report 11607180 · 2024-08-08 (August 8, 2024)
Drivers airbag bursted when I wasn’t in my car, and the passenger airbag has a hole in it.
Owner-reported narrative. Look up ODI 11607180 at NHTSA ↗
Owner report 11631614 · 2024-12-19 (December 19, 2024)
The contact owns a 2020 Chrysler 300. The contact stated that after parking the vehicle, the contact later discovered that the front passenger’s side curtain air bag had erroneously deployed. The contact stated that there was no collision or visible damage to the vehicle to cause the air bag to deploy. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 72,000.
Owner-reported narrative. 72,000 miles reported. Look up ODI 11631614 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
21V516000 · Visibility:Windshield:Critical Fasteners | Visibility:Windshield
Reported: 2021-07-08 (July 8, 2021)
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Challenger, Dodge Charger, and Chrysler 300 vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
Consequence: A windshield that separates from the vehicle during a crash can increase the risk of injury.
Remedy: Dealers will remove and replace the front windshield urethane sealant, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y47.
NHTSA campaign record ↗24V198000 · Air Bags:Side/Window:Curtain:Inflator
Reported: 2024-03-14 (March 14, 2024)
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2018-2021 Dodge Charger and Chrysler 300 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Consequence: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury or death.
Remedy: Dealers will replace both side curtain air bags, free of charge. Owner notification letters were mailed beginning February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 19B.
NHTSA campaign record ↗