2002 Chevrolet VAN: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
11 owner complaints analyzed
0 distinct recall campaigns
73,000 mi median reported failure mileage
Scope: 2002 model year. Data snapshot: . 5 complaints include usable failure mileage.
Most common problems
Structure:Body:Door is the most frequently named component, appearing in 2 of 11 complaints (18.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 2 | 18.2% |
| Fuel system concerns | 2 | 18.2% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Structure:Body:Door | 2 |
| Tires:Tread/Belt | 2 |
| Equipment:Appliance:Air Conditioner | 1 |
| Fuel System, Gasoline:Storage:Tank Assembly:Filler Pipe And Cap | 1 |
| Latches/Locks/Linkages:Doors:Latch | 1 |
| Seat Belts | 1 |
| Service Brakes, Hydraulic | 1 |
| Suspension:Front:Wheel Bearing | 1 |
Structure:Body:Door: 2; Tires:Tread/Belt: 2; Equipment:Appliance:Air Conditioner: 1; Fuel System, Gasoline:Storage:Tank Assembly:Filler Pipe And Cap: 1; Latches/Locks/Linkages:Doors:Latch: 1; Seat Belts: 1; Service Brakes, Hydraulic: 1; Suspension:Front:Wheel Bearing: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 2 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 1 |
Under 25,000: 0; 25,000 to 49,999: 1; 50,000 to 74,999: 2; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 1
50,000 to 74,999 miles has the most reports with usable mileage (2). 6 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2001 | 1 |
| 2002 | 3 |
| 2003 | 2 |
| 2005 | 2 |
| 2006 | 1 |
| 2007 | 1 |
| 2011 | 1 |
2001: 1; 2002: 3; 2003: 2; 2005: 2; 2006: 1; 2007: 1; 2011: 1
Pattern summary
Structure:Body:Door leads the component reports. Braking behavior appears in 2 complaint narratives. Fuel system concerns appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10006553 · 2003-02-12 (February 12, 2003)
CONSUMER WANTED TO KNOW THE STATUS OF A VEHICLE OWNER'S QUESTIONNAIRE. *DT THE VEHICLE EXPERIENCED A PROBLEM WITH THE MIRRORS.*JB
Owner-reported narrative. Look up ODI 10006553 at NHTSA ↗
Owner report 10023165 · 2003-06-16 (June 16, 2003)
DRIVING CHEVROLET E3500 VAN WHEN LEFT REAR ORIGINAL EQUIPMENT FIRESTONE STEELTEX RADIAL R4S SEPARATED AND DAMAGED VAN. BODY DAMAGE TO VAN. RIGHT REAR TIRE HAS CRACK AROUND TREAD LIKE FIRESTONE WILDERNESS. *NLM
Owner-reported narrative. Look up ODI 10023165 at NHTSA ↗
Owner report 10124972 · 2005-06-10 (June 10, 2005)
WE WERE INVOLVED IN A CRASH, A DRUNK DRIVER HIT OUR 2002 CHEVY ASTRO VAN IN THE FRONT LEFT SIDE BY A DODGE DAKOTA. WE WERE TRAVELING 35 MPH, OTHER VEHICLE SPEED UNKNOWN. THERE WERE 5 RESTRAINED PASSENGERS IN THE VEHICLE, THE 2ND ROW RIGHT PASSENGER'S SEAT BELT DID NOT RESTRAIN HER DURING THE ENTIRE CRASH. SHE HAD BRUSES ON HER LEFT HIP, RIGHT BREAST, RIGHT SHOULDER AND RIGHT ARM. (THE AIR BAGS DID NOT DEPLOY). SHE WOULD UP ON THE FLOOR BETWEEN THE BUCKET SEATS WITH HER LEGS UNDERNEATH HER. THE SEAT BELTS ARE BEING REPLACED (4 ARE COMPLETE…
Owner-reported narrative. 64,000 miles reported. Look up ODI 10124972 at NHTSA ↗
Owner report 10137134 · 2005-09-20 (September 20, 2005)
ON SEPTEMBER 15, 2005 I FILLED MY GAS TANK UP FOR THE NEXT WEEK. ON SATURDAY SEPTEMBER 17,2005 I WENT TO GO TO THE STORE AND SMELLED GAS. MY HUSBAND LOOKED UNDER THE VAN AND STATED THAT GAS WAS LEAKING. I CALLED OUR MECHANIC MONDAY SEPTEMBER 19,2005 TOLD THEM WHAT WAS GOING ON. DROPPED THE VAN OFF TO THE MECHANIC TUESDAY SEPTEMBER 20,2005. UPON INSPECTION THEY NOTICED THAT THE FILL A NECK HOSE TO THE TANK AND ATTACHING HOSE IN CRACKED 80% AROUND. TO CORRECT THE PROBLEM THEY HAVE TO DROP MY ALMOST FULL TANK OF GAS AND REPLACE THE TANK AND ATTACH…
Owner-reported narrative. 44,682 miles reported. Look up ODI 10137134 at NHTSA ↗
Owner report 10173128 · 2006-11-10 (November 10, 2006)
CORROSION IN FRONT HUB BEARINGS LEADING TO PREMATURE AND ERRATIC ABS SENSOR PROBLEMS AND PULLING OF VEHICLE TO THE RIGHT. THIS OCCURS AT SLOW SPEED. GM HAS RECOGNIZED THIS PROBLEM AND HAS SELCTIVELY RECALLED CERTAIN MAKES OF AUTOMOBILES IN CERTAIN STATES. MY CHEVY ASTRO WAS NOT RECALLED. THE MECHANIC WHO REPAIRED THE PROBLEM (COST $1081) SAID THERE IS NO QUESTION IT IS THE SAME PROBLEM THAT THE RECALLED VEHICLES HAVE (INCLUDING HIS!). GM IS STONEWALLING IN ORDER TO SAVE MONEY. THIS PROBLEM HAS BEEN SHOWING UP FOR THE PAST COUPLE OF MONTHS A…
Owner-reported narrative. 76,000 miles reported. Look up ODI 10173128 at NHTSA ↗
Owner report 10187474 · 2007-04-10 (April 10, 2007)
I OWN A 2002 CHEVROLET VENTURE AWD. RECENTLY, I NOTICED AN OILY SUBSTANCE COMING FROM THE RIGHT, PASSENGER SIDE OF THE VAN. UPON FURTHER INVESTIGATION, I DISCOVERED THAT THE OIL WAS COMING FROM THE AIR CONDITIONER (A/C ) CONDENSER, DETERMINING THAT THE AIR CONDITIONER DID NOT WORK. IT WORKED FINE UNTIL THIS TIME. I CALLED REPAIR SHOPS, AND FOUND OUT THAT THE REPLACEMENT A/C CONDENSER WAS DESIGNED A LITTLE DIFFERENT, AND/OR THE WAY OF MOUNTING IT HAS BEEN UPGRADED. ALSO, I HAVE BEEN TOLD THAT THIS WAS COMMON ON THE PONTIAC MONTANA…
Owner-reported narrative. 73,000 miles reported. Look up ODI 10187474 at NHTSA ↗
Owner report 10386777 · 2011-03-07 (March 7, 2011)
2002 ASTRO VAN BECOMES DIFFICULT TO STOP . FEELS LIKE THE HYDRAULIC BOOSTER FAILS TO ENGAGE, NECESSITATING EXTREME PRESSURE TO BE APPLIED TO THE BRAKE PEDDLE TO STOP THE VEHICLE. THIS SITUATION TOOK PLACE FAIRLY OFTEN. AFTER REMOVING THE ABS FUSE THE BRAKES ARE WORKING FINE. *TR
Owner-reported narrative. 150,000 miles reported. Look up ODI 10386777 at NHTSA ↗
Owner report 566288 · 2002-06-27 (June 27, 2002)
THE PASSENGER WAS SITTING ON THE RIGHT SIDE OF THE CAR, IN THE SECOND ROW, SHE WENT TO OPEN THE SIDE DOOR AND HER HAND WAS ON THE HANDLE, THE ELECTRIC DOOR OPENED, LODGING HER ELBOW INTO THE BACK OF THE OPENING OF THE DOOR, SHE BROKE HER WRIST IN THREE PLACES. DEALER FOUND A MALFUNCTION. *YD
Owner-reported narrative. Look up ODI 566288 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.