2016 Chevrolet TRAVERSE: complaints, problems and recalls

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V609000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Owner-reported narrative. Look up ODI 10781032 at NHTSA ↗

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V609000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT ALSO STATED THAT THE VEHICLE WAS AT THE DEALER FOR SIX WEEKS AWAITING REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Owner-reported narrative. Look up ODI 10790660 at NHTSA ↗

PASSENGER SIDE WINDOW EXPLODED. WE WERE DRIVING ON AN OPEN RURAL HIGHWAY WITH NO VEHICLES NEAR US IN THE AFTERNOON. THE WEATHER WAS ABOUT 75 DEGREES AND SUNNY. ALL WINDOWS WERE UP AND THE A/C WAS ON. WE HEARD AN EXPLOSION WHICH SOUNDED LIKE A TIRE BLOWING OUT AND THE PASSENGER SIDE FRONT DOOR WINDOW HAD BLOWN OUT. WHEN WE PULLED TO THE SIDE OF THE ROAD, YOU COULD SEE THAT THE REMAINING PARTS OF THE WINDOW WERE ANGLED OUTWARD SLIGHTLY AS IF THERE HAD BEEN PRESSURE FROM INSIDE THE SUV PUSHING IT OUT. FORTUNATELY, VERY LITTLE GLASS CAME INTO…

Owner-reported narrative. 13,000 miles reported. Look up ODI 10838050 at NHTSA ↗

ON TWO OCCASIONS ( 2/21/16 AND 2/28/16) WHILE DRIVING THE POWER CUT OUT COMPLETELY AND THE CAR STALLED. I WAS UNABLE TO STEER THE VEHICLE OR STOP. THERE WERE NOT ANY WARNINGS OR NOTIFICATIONS SUCH AS THE CHECK ENGINE LIGHT. THE DASHBOARD AND ALL OTHER LIGHTS/ INFORMATION WAS COMPLETELY DARK. THE FIRST OCCASION WAS ON A HIGHWAY GOING APPROXIMATELY 30 MILES PER HOUR AND THE SECOND WAS ON A CITY STREET APPROACHING A STOP SIGN. CAUSE UNKNOWN. I TOOK THE CAR TO THE DEALERSHIP AND THEY CLAIM THEY CANNOT FIND A CAUSE. I WAS ENCOURAGED TO TAKE THE …

Owner-reported narrative. 3,500 miles reported. Look up ODI 10839313 at NHTSA ↗

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE WAS JERKING AND DECELERATED INDEPENDENTLY BEFORE STALLING. THE VEHICLE WAS ABLE TO RESTART BUT THE FAILURE RECURRED. IN ADDITION, THE CONTACT MENTIONED THAT THE FUEL GAUGE IN THE INSTRUMENT PANEL FAILED TO INDICATE THE ACCURATE FUEL LEVEL. THE CONTACT FURTHER STATED THAT VARIOUS WARNING LIGHTS ILLUMINATED. THE VEHICLE TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SYSTEM AND ENGINE HAD FAILED AND NEEDED TO BE REPLACED. THE VEHI…

Owner-reported narrative. 800 miles reported. Look up ODI 10852221 at NHTSA ↗

VEHICLE FAIL/DO NOT GET THE MPG AS INDICATED ON THE STICKER WHEN I PURCHASED THE VEHICLE IN NOVEMBER 2015. STICKER INDICATED MPG, 17 CITY, 24 HIGHWAY. GM USED THE SAME TACTIC AS VW TO SELL THE 2016 TRAVERSE. THEY ARE NOW SAYING OOPS. WE PRINTED OUT THE WRONG INFO ON THE WINDOW STICKER. I PURCHASED THE VEHICLE BASED ON THE MPG PRINTED ON THE WINDOW STICKER. NOW I AM TOLD YOU WILL NOT GET THAT MPG. I AM NOW BE CHEATED OUT OF 44 MILES PER TANK OF GAS. THIS WILL ADD A COSTLY EXPENSE TO ME OVER A 20 YEAR PERIOD. GM SHOULD PROVIDE WITH A TRAVERSE THA…

Owner-reported narrative. Look up ODI 10872474 at NHTSA ↗

NAVIGATION SYSTEM - TURN BY TURN. PROVIDE DANGEROUISLY DIRECTION. INSTRUCT YOU TO MAKE TURN WHERE THERE IS NO STREET TO TURN ONTO, I.E., INSTRUCTS YOU TO MAKE TURNS OFF A OVERPASS FROM A BRIDGE AND FALL DOWN ONTO THE INTERSTATE BELOW. THIS A SAFETY, DANGEROUS, HAZARDS, LIFE THREATENING COMPONENT IN THE 2016 CHEVROLET TRAVERSE, ESPECIALLY AT NIGHT. I HAVE TAKEN THE VEHICLE BACK TO THE DEALER, NO HELP! CALLED GM CUSTOMER SERVICE IN DETROIT=NO HELP. THIS NAV SYSTEM IS A DEADLY SAFETY HAZARD. THAT PROVIDE DEADLY INFORMATION TO THE DRIVER. THIS NEE…

Owner-reported narrative. 3,000 miles reported. Look up ODI 10872477 at NHTSA ↗

TL* THE CONTACT OWNED A 2016 CHEVROLET TRAVERSE. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER MOTORIST. AS A RESULT, THE FRONT AND THIRD ROW SEATS BECAME DETACHED. THE CONTACT WAS NOT SURE WHETHER OR NOT THE AIR BAGS DEPLOYED OR IF A POLICE REPORT WAS FILED. ALL FIVE OCCUPANTS WERE INJURED AND REQUIRED MEDICAL ATTENTION. THE PASSENGER IN THE THIRD ROW SEAT WAS INJURED SEVERELY WITH CERVICAL AND RIB FRACTURES AND BRAIN HEMORRHAGING. THE VEHICLE WAS TOWED FROM THE SCENE AND LATER DEEMED DESTROYED. THE MANUFACTU…

Owner-reported narrative. Look up ODI 10876441 at NHTSA ↗

Reported: 2015-09-29 (September 29, 2015)

General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Traverse, GMC Acadia, and Buick Enclave vehicles manufactured August 18, 2015 to September 24, 2015. Due to a manufacturing defect, the windshield wiper motor may overheat when used.

Consequence: A wiper motor that overheats increases the risk of a fire.

Remedy: GM has notified owners, and dealers will replace the windshield wiper motor cover assembly, free of charge. Owners are advised not to use their front windshield wipers until the wiper cover has been replaced. If weather conditions prevent operation of the vehicle without using the windshield wipers, GM will make arrangements to pick up the vehicle for servicing. The recall began on September 30, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, and GMC customer service at 1-800-462-8782. GM's number for this recall is 15780.

Reported: 2015-12-11 (December 11, 2015)

General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Traverse, GMC Acadia, and Buick Enclave vehicles manufactured November 6, 2015, to November 12, 2015. The affected vehicles have a the third row left lower seat frame that may have welds that are not in the correction location.

Consequence: If the seat frame is not welded in the correct places, the seat may not perform as intended, and in the event of a crash, the seat occupant could be at an increased risk of injury.

Remedy: GM will notify owners, and dealers will inspect the third row left side lower seat frame, replacing it as necessary, free of charge. The recall began on January 29, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782 or Buick customer service at 1-800-521-7300. GM's number for this recall is 21930.

Reported: 2021-04-08 (April 8, 2021)

General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.

Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.

Reported: 2021-10-07 (October 7, 2021)

General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.

Reported: 2023-05-10 (May 10, 2023)

General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.