2013 Chevrolet TRAVERSE: complaints, problems and recalls

WITHOUT WARNING, NO LEAKS, NO NOISES.... AT 55 MPH WHEN I STARTED TO DECREASE MY SPEED TO TAKE A CURVE I LOST MY POWER STEERING. THIS COMES AND GOES WITHOUT WARNING AND IS VERY DANGEROUS FOR ANYONE DRIVING A TRAVERSE!! I JUST BOUGHT THIS USED VEHICLE ON MAR 6, 2013 AND NO SIGNS OF ANY PROBLEMS AND THEN THE POWER STEERING FAILS. WHEN YOU TRY TO TURN INTO PARKING LOTS OR ONTO A SIDE STREET IT JUST HITS AND YOU LOSE ALL POWER STEERING MAKING IT VERY DANGEROUS FOR ALL PERSON(S) IN OR NEAR THE VEHICLE. WE WERE TOLD BY VARIOUS MECHANICS IN THE SUR…

Owner-reported narrative. 60,504 miles reported. Look up ODI 10505540 at NHTSA ↗

TL* THE CONTACT OWNS A 2013 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE GLOBAL POSITIONING NAVIGATIONAL SYSTEM WAS DIFFICULT TO READ BECAUSE THE FONT WAS ENTIRELY TOO SMALL. THE NAVIGATIONAL SYSTEM ALSO EXHIBITED WHITE LETTERING ON A LIGHT GREEN BACKGROUND, WHICH DID NOT PROVIDE ENOUGH CONTRAST. THE LOCATION OF THE SCREEN WAS ABNORMALLY LOW ON THE DASHBOARD AND CAUSED THE CONTACT TO REMOVE SIGHT FROM THE ROADWAY FOR A LONGER PERIOD OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM, HOWEVER THEY STATED THAT THE NAVIGATIONAL SYSTEM WA…

Owner-reported narrative. 500 miles reported. Look up ODI 10510789 at NHTSA ↗

TRANSMISSION WAS SURGING AND ABRUPTLY SHIFTING FROM SECOND TO THIRD GEAR AND AGAIN FROM FIFTH TO SIXTH GEAR. THE MORE IT WAS DRIVEN THE WORSE IT WAS GETTING. BROUGHT IT TO THE DEALER AND THE TRANSMISSION NEEDED TO BE REPAIRED. WAVE PLATE AND PISTONS AND SEALS GEARS 3, 5 AND REVERSE WERE ALL REPLACED. THE TRANSMISSION TECH AT THE DEALERSHIP SAID WHEN HE OPENED IT UP THERE WAS METAL PARTS FALLING OUT. AFTER RESEARCHING THIS PROBLEM I FOUND 5 OTHERS THAT HAD THE SAME PROBLEM. THE WAVE PLATE IS BREAKING APART INSIDE THE TRANSMISSION. I EXPECT TO S…

Owner-reported narrative. 3,000 miles reported. Look up ODI 10536618 at NHTSA ↗

IN SNOW OF ALMOST ANY DEPTH, THE VEHICLE WILL SHAKE VIOLENTLY ON ACCELERATION FROM 35 MPH UP. THE TRANSMISSION WILL NOT ACCELERATE AND FEELS LIKE ITS BOGGING DOWN. IT WILL STAY LIKE THIS FOR SOMETIME HOURS THEN IT WILL CEASE. FENDER WELLS ARE CLEAR OF DEBRIS. THE PROBLEM IS IT WILL DO THIS SOMETIMES AT WILL ON THE ROADWAY WHERE I HAVE BEEN ALMOST REAR ENDED TRYING TO GET UP TO SPEED, THERE ARE MULTIPLE COMPLAINTS ON THE CHEVY TRAVERSE FORUM WEBSITE. SOMEONE IS GOING TO GET SERIOUSLY HURT OR DIE. *TR

Owner-reported narrative. 1,500 miles reported. Look up ODI 10563448 at NHTSA ↗

AS I WAS DRIVING ON A HIGHWAY I STEPPED ON THE ACCELERATOR AND THE CAR DID NOT RESPOND AND CAME TO A SUDDEN STOP IN THE MIDDLE OF THE HIGHWAY. I HAD NO WARNING AND NO ABILITY TO PULL OFF TO THE SIDE OF THE ROAD. I COULD NOT RESTART THE CAR AND I HAD NO POWER STEERING OR BRAKES. I HAD MY CAR TOWED TO THE LOCAL GM DEALERSHIP AND THEY FOUND THAT A PIECE IN THE ENGINE HAD FALLEN OR BROKEN AND DAMAGED THE PISTON, THE CYLINDER AND THE HEAD OF THE ENGINE. AS THE MECHANIC SAID, IT WAS A "CATASTROPHIC ENGINE FAILURE." THEY REPLACED THE ENGINE IN T…

Owner-reported narrative. 7,895 miles reported. Look up ODI 10569352 at NHTSA ↗

RECALL WAS PERFORMED, BUT THE PART WAS REPLACED WITH A NON COLOR MATCHING INTERIOR BLACK HOSE OVER THE CABLE. THIS HOSE, WHICH IS NOT PROTECTED, WILL GET BRITTLE AND CRACK OVER TIME TO EXPOSE THE CABLES, WHICH WILL CAUSE THE CABLE TO RUST. ALSO, CHILDREN WILL BE ABLE TO PLAY WITH IT CAUSING DAMAGE. PETS WILL BE ABLE TO CHEW, SCRATCH OR TEAR IT. I CAN FORESEE ANOTHER RECALL ON THIS ISSUE. *TR

Owner-reported narrative. 2,447 miles reported. Look up ODI 10619514 at NHTSA ↗

I WENT TO THE SERVICE DEPARTMENT OF EAST HILLS CHEVROLET TO RESPOND TO THE 2 RECALLS THEY HAD ON MY CAR. THEY FOUND SOMETHING ELSE WITH THE CAR AND PROCEEDED TO FIX THAT. AFTER GETTING THE CAR BACK, IT HAS A NEW ISSUE....IT PERIODICALLY SHORTS OUT WHILE I AM DRIVING IT. I SEEMS LIKE IT STALLS, ALL THE LIGHTS ON THE DASHBOARD COME ON, BUT THEN IT RECOVERS AND CONTINUES DRIVING. I HAVE THREE CHILDREN AND AM NERVOUS ABOUT DRIVING THIS CAR. IN ADDITION, THE RADIO WILL TURN OFF AND ON FOR NO REASON AND THE DOORS WILL LOCK AND UNLOCK BY THEMSELV…

Owner-reported narrative. 15,000 miles reported. Look up ODI 10625813 at NHTSA ↗

THIS HAS NOW OCCURRED TWICE WITHIN THE PAST 30 DAYS. WHILE IN MOTION, THE VEHICLE TRANSMISSIONS JERKS, AND SPEED IS IMMEDIATELY REDUCED TO 5MPH. THE STABILITY CONTROL LIGHT COMES ON AS DOES THE CHECK ENGINE LIGHT. A REMOTE DIAGNOSTICS SCAN FROM ON-STAR IDENTIFIED 3 ERROR CODES: C0561, P0700, P182E. THE FIRST TIME IT OCCURRED WHILE EXITING A HIGHWAY OFF-RAMP. THIS VEHICLE WAS TAKEN TO THE DEALERSHIP. THE DEALERSHIP INFORMED ME THAT THERE WERE NO KNOW ISSUES RELATED TO THIS, NO RECALLS, AND NO SERVICE BULLETINS EXISTED DESCRIBING THIS BEHAVIOR FO…

Owner-reported narrative. 34,800 miles reported. Look up ODI 10628054 at NHTSA ↗

Reported: 2014-03-17 (March 17, 2014)

General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.

Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.

Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.

Reported: 2014-05-20 (May 20, 2014)

General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.

Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.

Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.

Reported: 2021-04-08 (April 8, 2021)

General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.

Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.

Reported: 2021-10-07 (October 7, 2021)

General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.