2020 Chevrolet SUBURBAN: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
44 owner complaints analyzed
4 distinct recall campaigns
30,000 mi median reported failure mileage
Scope: 2020 model year. Data snapshot: . 13 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 17 of 44 complaints (38.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 12 | 27.3% |
| Braking behavior | 7 | 15.9% |
| Steering behavior | 7 | 15.9% |
| Electrical and battery issues | 4 | 9.1% |
| Fuel system concerns | 2 | 4.5% |
| Engine operation | 1 | 2.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 17 |
| Power Train | 10 |
| Electrical System | 7 |
| Steering | 4 |
| Unknown Or Other | 4 |
| Fuel/Propulsion System | 3 |
| Service Brakes | 3 |
| Vehicle Speed Control | 3 |
Engine: 17; Power Train: 10; Electrical System: 7; Steering: 4; Unknown Or Other: 4; Fuel/Propulsion System: 3; Service Brakes: 3; Vehicle Speed Control: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 6 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 4 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 1 |
Under 25,000: 6; 25,000 to 49,999: 1; 50,000 to 74,999: 1; 75,000 to 99,999: 4; 100,000 to 149,999: 0; 150,000 and above: 1
Under 25,000 miles has the most reports with usable mileage (6). 31 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2020 | 6 |
| 2021 | 3 |
| 2022 | 1 |
| 2023 | 3 |
| 2024 | 6 |
| 2025 | 16 |
| 2026 | 9 |
2020: 6; 2021: 3; 2022: 1; 2023: 3; 2024: 6; 2025: 16; 2026: 9
Pattern summary
Engine leads the component reports. Transmission and shifting appears in 12 complaint narratives. Braking behavior appears in 7 complaint narratives. Steering behavior appears in 7 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11307573 · 2020-02-06 (February 6, 2020)
2020 CHEVROLET SUBURBAN. UPON VEHICLE START: STEERING ASSIST, TRAILER BRAKE SYSTEM, STABILITY TRACK ALL INOP. TACHOMETER AND SPEEDOMETER INOP. NO REVERSE GEAR. WHEN IN DRIVE, ONLY FIRST GEAR OBTAINABLE AND MANUAL SHIFT MODE INOP. SEAT HEAT INOP. TURNED OFF AND RESTARTED APPROX FIVE TIMES AND ISSUES REMAINED. UPON SIXTH RESTART ISSUES NO LONGER PRESENT. DROVE 15 MILES HOME. VEHICLE SAT 2 HOURS, THEN RESTARTED AND OPERATED NORMALLY FOR 1/2 HOUR OPERATION, THEN TURNED OFF. VEHICLE OPERATED NORMALLY TWICE WITHIN TWO HOUR PERIOD…
Owner-reported narrative. 775 miles reported. Look up ODI 11307573 at NHTSA ↗
Owner report 11343883 · 2020-08-07 (August 7, 2020)
NONE OF THE AIRBAGS DID NOT DEPLOY DURING AN ACCIDENT. VEHICLE WAS MOVING FORWARD AND HIT ON THE DRIVERS SIDE FRONT QUARTER BY ANOTHER VEHICLE DOING APPROXIMATELY 45MPH. MY SUBURBAN WAS TURNING LEFT ONTO A HIGHWAY.
Owner-reported narrative. 1,500 miles reported. Look up ODI 11343883 at NHTSA ↗
Owner report 11349569 · 2020-08-15 (August 15, 2020)
WHEN ADAPTIVE CRUISE IS ENGAGED, THE SYSTEM HESITATES WHEN LEAD VEHICLES SLOWS AT A SLOW RATE (NO BRAKE LIGHTS OBSERVED ON LEAD VEHICLE), REQUIRING OPERATOR TO APPLY BRAKES. WHEN ADAPTIVE CRUISE CONTROL IS ENGAGED DURING HIGHWAY DRIVING, INTERMITTENTLY, MEDIUM SLOWING OF LEAD VEHICLE (BRAKES APPLIED) THE VEHICLE DOES NOT REACT IN TIME TO AVOID COLLISION WITHOUT ACTIVE AND HEAVY BRAKE APPLICATION (JERKING DRIVER AND/OR PASSENGER) TO AVOID COLLISION. ABOVE 65 MILES AN HOUR THE ADAPTIVE CRUISE CONTROL DOES NOT LEAVE ADEQUATE DISTANCE BETWEE…
Owner-reported narrative. 200 miles reported. Look up ODI 11349569 at NHTSA ↗
Owner report 11349572 · 2020-08-15 (August 15, 2020)
INTERMITTENTLY, WHILE ACCELERATING, A JOLT IS FELT EMANATING FROM THE RIGHT HAD SIDE, POSSIBLY TOWARD THE FRONT OF THE VEHICLE, WHEN THE AUTO FEATURE OF THE 4 WHEEL DRIVE IS ENGAGED. THIS OCCURS AT SPEEDS OVER 50. WHAT IS DESCRIBED IS AN ONGOING PROBLEM, SINCE THE VEHICLE HAS BEEN PURCHASED. NOT ONLY OCCURRING THE DATE AND MILEAGE PROVIDED IN THIS FORM, BUT CONSISTENTLY SINCE THAT DATE AND MILEAGE.
Owner-reported narrative. 200 miles reported. Look up ODI 11349572 at NHTSA ↗
Owner report 11349612 · 2020-08-15 (August 15, 2020)
2020 CHEVY SUBURBAN LESS THAN 5,000 MILES ON MICHELIN ENERGY SAVER A/S 265/65R18--APPEARS A BULGE CAUSED A TRIANGLE SIZE CRACK EXPOSING SIDEWALL. THE VEHICLE HAS NEVER TOWED, OR BEEN OFF ROAD AND IS STORED IN GARAGE
Owner-reported narrative. 5,000 miles reported. Look up ODI 11349612 at NHTSA ↗
Owner report 11366418 · 2020-10-26 (October 26, 2020)
TL* THE CONTACT OWNS A 2020 CHEVROLET SUBURBAN. THE VEHICLE WAS PREVIOUSLY MODIFIED WITH HUTCHINSON WHEELS. THE CONTACT STATED WHILE DRIVING AT A SLOW SPEED, THE FRONT DRIVER'S SIDE WHEEL DETACHED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN UNDISCLOSED LOCATION. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 500.
Owner-reported narrative. 500 miles reported. Look up ODI 11366418 at NHTSA ↗
Owner report 11424349 · 2021-07-12 (July 12, 2021)
While turning at driving speed I feel as if I loose control of the steering for a split second. The front wheels feel like they begin to turn without me turning the steering wheel. This has happened at least a dozen times in the 6000 miles I have put on the car. It is extremely dangerous especially on wet roads. I have not reported this to GM. I was searching the internet for a recall and found your website.
Owner-reported narrative. Look up ODI 11424349 at NHTSA ↗
Owner report 11433233 · 2021-09-16 (September 16, 2021)
Have had starter problems since we purchased the vehicle. Starter intermittently loudly grinds when pressed 2-3 times a week and won’t start. Dealership could repeat problem once, but never fixed it. Took vehicle in at least half a dozen times. Never fixed. Car also makes an odd humming when gas is applied. This week, car started and died after driving a foot. Then car wouldn’t start at all. Brakes stiffened up and wouldn’t compress without substantial effort. Everything resolved on its own within 30 minutes. But the very next day, pulled inti …
Owner-reported narrative. Look up ODI 11433233 at NHTSA ↗
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
19V761000 · Service Brakes | Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Wheel Speed Sensor/Tone Ring | Electronic Stability Control (Esc)
Reported: 2019-10-24 (October 24, 2019)
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
NHTSA campaign record ↗19V837000 · Fuel System, Gasoline:Delivery:Fuel Pump
Reported: 2019-11-21 (November 21, 2019)
General Motors LLC (GM) is recalling certain 2020 Cadillac Escalade, Escalade ESV, Chevrolet Camaro, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The fuel pump may be missing a pressure regulator, allowing for over-pressurization of the fuel system.
Consequence: Over-pressurization can crack the fuel pump and cause leaks, increasing the risk of a fire in the presence of an ignition source.
Remedy: GM will notify owners, and dealers will replace the fuel pump, free of charge. The recall began December 18, 2019. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-888-988-7267. GM's number for this recall is N192283991.
NHTSA campaign record ↗21V115000 · Tires
Reported: 2021-02-25 (February 25, 2021)
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Consequence: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
NHTSA campaign record ↗26V289000 · Power Train:Transfer Case (4-Wheel Drive)
Reported: 2026-05-07 (May 7, 2026)
General Motors, LLC (GM) is recalling certain 2026 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, and GMC Sierra 1500, Yukon, and Yukon XL vehicles with four-wheel (4WD) or all-wheel drive (AWD), and certain 2015-2020 Suburban, Escalade, Escalade ESV, Yukon, Yukon XL, and Tahoe vehicles. A component missing from the drivetrain transfer case may cause the front and/or rear wheels to lock up without warning to the driver.
Consequence: Front or rear wheel lockup increases the risk of a crash.
Remedy: Owners are advised not to drive their vehicle until the remedy is completed. Dealers will inspect and, if necessary, replace the transfer case assembly, free of charge. Owner notification letters were mailed May 18, 2026. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. GM's number for this recall is N262557620. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 7, 2026.
NHTSA campaign record ↗