2025 Chevrolet SUBURBAN 1500: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
30 owner complaints analyzed
1 distinct recall campaigns
17,000 mi median reported failure mileage
Scope: 2025 model year. Data snapshot: . 3 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 14 of 30 complaints (46.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 5 | 16.7% |
| Braking behavior | 3 | 10.0% |
| Engine operation | 1 | 3.3% |
| Electrical and battery issues | 1 | 3.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 14 |
| Electrical System | 5 |
| Power Train | 5 |
| Unknown Or Other | 3 |
| Visibility/Wiper | 3 |
| Engine And Engine Cooling | 2 |
| Exterior Lighting | 2 |
| Vehicle Speed Control | 2 |
Engine: 14; Electrical System: 5; Power Train: 5; Unknown Or Other: 3; Visibility/Wiper: 3; Engine And Engine Cooling: 2; Exterior Lighting: 2; Vehicle Speed Control: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 3; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (3). 27 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2025 | 12 |
| 2026 | 18 |
2025: 12; 2026: 18
Pattern summary
Engine leads the component reports. Transmission and shifting appears in 5 complaint narratives. Braking behavior appears in 3 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11647861 · 2025-03-12 (March 12, 2025)
New vehicle purchase, the Dealer had installed a 3rd brake light that blinks 4 to 5 times when pressed. I'm concerned because according to what I've read a blinking brake light is against federal and state regulations.
Owner-reported narrative. Look up ODI 11647861 at NHTSA ↗
Owner report 11660820 · 2025-05-14 (May 14, 2025)
OnStar Module factory defaults/Malfunctioning - Power button don’t turn on so there’s no internet connection. This effect all the safety features in the car. Please recall. There has been numerous incidents reported online to this particular default.
Owner-reported narrative. Look up ODI 11660820 at NHTSA ↗
Owner report 11661649 · 2025-05-17 (May 17, 2025)
Main display, driver display, and HUD froze while driving. Speedometer froze as well. Main display goes back while the driver display freezes. NO blinkers worked. This happened 3x throughout the day. Only way to reset is unhooking the battery.
Owner-reported narrative. Look up ODI 11661649 at NHTSA ↗
Owner report 11666193 · 2025-06-10 (June 10, 2025)
The brake system had a failure and the vehicle could not be slowed down. The brakes would come and go until I was able to stop. GM dealership diagnosed it with a failed master cylinder and the part is on national back order.
Owner-reported narrative. Look up ODI 11666193 at NHTSA ↗
Owner report 11668849 · 2025-06-24 (June 24, 2025)
Still, I don’t have a registration
Owner-reported narrative. Look up ODI 11668849 at NHTSA ↗
Owner report 11675867 · 2025-07-24 (July 24, 2025)
The engine in 2025 Suburban (6.2L V8) has failed and the car is not drivable. It is currently in a Chevy dealership service department waiting for parts. The 2025 model is not listed under the recall. However it should be, I know of 3 2025 engines that have recently failed. I was passing a vehicle and as I took my foot off the accelerator the transmission shifted 2 times and then the engine shut off and the car was coasting. We had no indication that the engine shut off, just several messages on the screen. ( Press start button, and conditions…
Owner-reported narrative. Look up ODI 11675867 at NHTSA ↗
Owner report 11676013 · 2025-07-24 (July 24, 2025)
The contact owns a 2025 Chevrolet Suburban. The contact stated that the "Adaptive Cruise Control Temporarily Unavailable" message was displayed on the instrument panel. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the radar was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 23,686.
Owner-reported narrative. 23,686 miles reported. Look up ODI 11676013 at NHTSA ↗
Owner report 11683457 · 2025-08-27 (August 27, 2025)
My Onstar system is not working properly. I first noticed the Forward Collision light then the Wifi hotspot features not working. Reached out to onstar they couldn’t help then referred to dealership. Visited dealership 8/12/2025 was told there’s no error code although they see what’s happening. Doing further investigation of my own i found out this is a very well known issue amongst General Motors, Onstar and the dealerships selling these vehicles. There are varying issues customers are having from wifi not working to vehicles completely shutti…
Owner-reported narrative. Look up ODI 11683457 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
26V304000 · Wheels:Hub
Reported: 2026-05-14 (May 14, 2026)
General Motors, LLC is recalling certain 2025–2026 Cadillac Escalade, Escalade ESV, Chevrolet Suburban 1500, Tahoe, GMC Yukon, and Yukon XL vehicles with 24-inch wheels. Incorrect bolts may have been installed on the left and right front wheel hubs, which can result in the bolts loosening or deforming over time.
Consequence: A bolt that loosens or breaks during vehicle operation can result in loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will replace the front left and right wheel hub bolts, free of charge. Owner notification letters were mailed June 18, 2026. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. GM's number for this recall is N262554630. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 14, 2026.
NHTSA campaign record ↗