2025 Chevrolet SILVERADO 3500: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
12 owner complaints analyzed
1 distinct recall campaigns
1,500 mi median reported failure mileage
Scope: 2025 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 3 of 12 complaints (25.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 6 | 50.0% |
| Transmission and shifting | 2 | 16.7% |
| Electrical and battery issues | 2 | 16.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 3 |
| Power Train | 3 |
| Service Brakes | 3 |
| Engine | 2 |
| Unknown Or Other | 2 |
| Electrical System: Integrated Trailer Brake Control | 1 |
| Forward Collision Avoidance: Adaptive Cruise Control | 1 |
| Fuel/Propulsion System | 1 |
Electrical System: 3; Power Train: 3; Service Brakes: 3; Engine: 2; Unknown Or Other: 2; Electrical System: Integrated Trailer Brake Control: 1; Forward Collision Avoidance: Adaptive Cruise Control: 1; Fuel/Propulsion System: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 11 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2025 | 6 |
| 2026 | 6 |
2025: 6; 2026: 6
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 6 complaint narratives. Transmission and shifting appears in 2 complaint narratives. Electrical and battery issues appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11636085 · 2025-01-15 (January 15, 2025)
The tailgate is unlatching itself (electronically). This occurs every 30 seconds when the vehicle is parked. This is a safety issue because if someone is standing or walking behind the vehicle, the tailgate will open and injure them. Because the lights activate when the tailgate unlatches, the battery was drained and the vehicle could not start. Thus damaging the life of the battery. This has occurred consistently for the last 2 days. The dealer has the part for the issue because the 2024 has a recall but 2025 (ours) does not. Please be advised…
Owner-reported narrative. Look up ODI 11636085 at NHTSA ↗
Owner report 11647786 · 2025-03-12 (March 12, 2025)
The trailer brake controller randomly shuts down. We have gone through our trailer meticulously and have found zero issues. We have used this trailer with other trucks without any issues. This truck brake controller is shutting down leaving the driver with out brakes. We almost had a wreck due to this. GM keeps telling us that it is a trailer issue however the trailer works perfectly with any other truck. Someone is going to die in a wreck of this is not addressed immediately.
Owner-reported narrative. Look up ODI 11647786 at NHTSA ↗
Owner report 11651474 · 2025-03-29 (March 29, 2025)
Roof flex under certain conditions Car wash loud banging and movement of Roof lining Loud bang at pavement or bridge approaches. Dealer has inspected and verified with same model. GM does not recognize problem and has no fix,vehicles with sunroof have know problem because of reinforcement of Roof
Owner-reported narrative. Look up ODI 11651474 at NHTSA ↗
Owner report 11653980 · 2025-04-10 (April 10, 2025)
VALVE BODY FAILURE. TRUCK IS 6 MONTHS OLD. JUST HIT 37000 MILES. ENGINE BRAKE DISENGAGED, CHECK ENGINE LIGHT, TRAILERING OPTION DISABLED, AND WOULD NOT SHIFT OUT OF 1ST GEAR. TOWED TO DEALERSHIP TO BE TOLD VALVE BODY FAILED. REPLACEMENT PART HAS BEEN ORDERED AND NO ETA ON AVAILABILITY. GM MIGHT NEED TO BUY MY TRUCK BACK!
Owner-reported narrative. Look up ODI 11653980 at NHTSA ↗
Owner report 11670933 · 2025-07-02 (July 2, 2025)
We were towing our 2025 Brinkley Z3100 Fifth Wheel and had a complete loss of trailer brakes with no warning or notification during a trip to and from the tennessee mountains from Florida. Had we not noticed the poor stopping ability it would have been an issue on any downhill grades as the trailer is in excess of 14,000 lbs. We stopped disconnected and reconnected the 7 pin connector and brakes were restored. This happened 4 times. We have made an appointment with the service department at Davis Chevrolet in Gainesville Florida however the ser…
Owner-reported narrative. Look up ODI 11670933 at NHTSA ↗
Owner report 11689106 · 2025-09-23 (September 23, 2025)
The contact owns a 2025 Chevrolet Silverado 3500. The contact stated that while driving at various speeds and towing a trailer or an RV, the brake pedal was depressed, and the trailer brake failed to engage. The contact stated there was no warning light illuminated. The contact stated that the failure was intermittent. The contact stated that the manual trailer brake was able to activate, and the trailer brake engaged to slow the trailer or the RV. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that t…
Owner-reported narrative. 1,500 miles reported. Look up ODI 11689106 at NHTSA ↗
Owner report 11718910 · 2026-02-18 (February 18, 2026)
>Exhaust fumes are returned back in to the cab of the truck. >Exhaust fumes, particularly from diesel engines, are highly dangerous, containing carbon monoxide, nitrogen oxides, and fine particles that can cause severe respiratory illnesses, cardiovascular disease, and cancer. Short-term exposure leads to dizziness, headaches, and nausea, while long-term exposure can be fatal or cause lasting lung damage. >Truck was taken to dealer and verified by service to be an issue. I have attached the paperwork from that appointment. >The truck was fixe…
Owner-reported narrative. Look up ODI 11718910 at NHTSA ↗
Owner report 11719216 · 2026-02-19 (February 19, 2026)
The vehicle was driven to a job site in Gowanda NY. The computer indicated it neede to clean the exhaust filter. The truck was parked in an open area on a blacktop parking area. The truck finished a Regen approximately 30 minutes later. The vehicle was shut down and left unattended. Approx 30 minutes later, the driver, heard noises, came around a structure and saw the vehicle was on fire. The driver did attempt to use a fire extinguisher to no avail. They then called 911 and the fire department was dispatched. The department put out the fire…
Owner-reported narrative. Look up ODI 11719216 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
26V129000 · Fuel System, Gasoline:Delivery:Fuel Pump:Control/Drive Module
Reported: 2026-03-05 (March 5, 2026)
General Motors, LLC (GM) is recalling certain 2025-2026 Chevrolet Silverado 3500, and GMC Sierra 3500 vehicles with gasoline engines and dual fuel tanks (RPOs L8T and N2N). The rear fuel pump may not transfer adequate fuel to the front tank, causing an engine stall.
Consequence: An engine stall increases the risk of a crash.
Remedy: The vehicle's engine control module (ECM) will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 8, 2026. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262544420. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
NHTSA campaign record ↗