2023 Chevrolet SILVERADO 3500: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
15 owner complaints analyzed
1 distinct recall campaigns
18,000 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 3 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 9 of 15 complaints (60.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 9 | 60.0% |
| Braking behavior | 2 | 13.3% |
| Engine operation | 1 | 6.7% |
| Fuel system concerns | 1 | 6.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 9 |
| Engine | 4 |
| Power Train:Automatic Transmission | 2 |
| Electrical System | 1 |
| Fuel/Propulsion System | 1 |
| Latches/Locks/Linkages | 1 |
| Latches/Locks/Linkages:Tailgate:Latch | 1 |
| Power Train:Automatic Transmission:Control Module (Tcm/Pcm/Tecm) | 1 |
Power Train: 9; Engine: 4; Power Train:Automatic Transmission: 2; Electrical System: 1; Fuel/Propulsion System: 1; Latches/Locks/Linkages: 1; Latches/Locks/Linkages:Tailgate:Latch: 1; Power Train:Automatic Transmission:Control Module (Tcm/Pcm/Tecm): 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 12 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 3 |
| 2025 | 9 |
| 2026 | 3 |
2024: 3; 2025: 9; 2026: 3
Pattern summary
Power Train leads the component reports. Transmission and shifting appears in 9 complaint narratives. Braking behavior appears in 2 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11607080 · 2024-08-07 (August 7, 2024)
Allison transmission valve body failure, going on 2 months backorder due to high demand for this part several others are experiencing long delays. Perhaps a recall will gets things moving
Owner-reported narrative. Look up ODI 11607080 at NHTSA ↗
Owner report 11611651 · 2024-08-29 (August 29, 2024)
The contact owns a 2023 Chevrolet Silverado 3500. The contact stated while driving at approximately 40 MPH, the foot was removed from the accelerator pedal while slowing for a traffic signal and the rear tires locked up as the vehicle was downshifting. The contact stated that it felt as if the brake pedal had been depressed. The contact stated that the rear tires made an abnormal screeching sound. The contact stated that the tires started rolling, but the wheels then locked up. The contact stated that several warnings illuminated on the instrum…
Owner-reported narrative. 9,000 miles reported. Look up ODI 11611651 at NHTSA ↗
Owner report 11623074 · 2024-11-01 (November 1, 2024)
The contact owns a 2023 Chevrolet Silverado 3500. The contact stated while driving at an undisclosed speed, the tailgate independently unlatched and lowered down. The contact stated that the failure had occurred several times while driving at night. The vehicle was taken to the dealer where the vehicle was diagnosed with an electric circuit malfunction. The contact was informed that the circuit needed to be replaced. The vehicle was not repaired. The contact was informed that parts were being ordered to repair the vehicle. The contact was infor…
Owner-reported narrative. 62,500 miles reported. Look up ODI 11623074 at NHTSA ↗
Owner report 11637922 · 2025-01-23 (January 23, 2025)
Vehicle went into limp mode (max 3rd gear and about 45mph) while entering the interstate pulling a 30' 5th wheel camper. Luckily was in a construction zone so the speed limits was posted at 55 so no one took me out. Got off the next offramp and took vehicle to Chevy dealership and they said a Control Solenoid Valve Body in the transmission failed. All parts on nationwide backorder with no approximation of updated part. Looked into this online and it looks like it's been an issue for 4 years plus
Owner-reported narrative. Look up ODI 11637922 at NHTSA ↗
Owner report 11654452 · 2025-04-14 (April 14, 2025)
We bought a Chevrolet Silverado from 2023 as a new car in October 2024. It is an imported vehicle, as we live in Germany. After 7146km we broke down on the highway on [XXX] with engine damage. There were no signs or warnings beforehand. The Chevrolet simply stalled while driving and indicated that the start/stop button should be pressed. However, this had no effect. The whole vehicle came to a standstill. Not even the wheels were still rolling. A call to the seller (GeigerCars in Munich/Germany) immediately revealed that it was probably engine …
Owner-reported narrative. Look up ODI 11654452 at NHTSA ↗
Owner report 11657009 · 2025-04-26 (April 26, 2025)
Engine racing not shifting down shifting while slowing down from 70 miles per hour, happen several times
Owner-reported narrative. Look up ODI 11657009 at NHTSA ↗
Owner report 11658291 · 2025-05-01 (May 1, 2025)
The 2023 Chevy High Country Diesel vehicle for 89,000 has failed tremendously, without any warning whatsoever. I've had my vehicle serviced on a 6 to 8 weeks bases at the dealership. on March 28, 2025 I was driving in SD and the truck just failed all the suddenly. The information stated to shift to neutral and restart which I did. The truck never started and had to be towed. The first diagnosis was the high pressure fuel pump which contaminated the entire fuel systems with metal shavings. Thereby, the CP4 failed and damage all components of the…
Owner-reported narrative. Look up ODI 11658291 at NHTSA ↗
Owner report 11658391 · 2025-05-02 (May 2, 2025)
TRANSMISSION UNEXPECTEDLY DOWN SHIFTED HARD. VEHICLE HAD TO BE TOWED- HIGH RPM/LOW SPEED/HIGH TRANSMISSION TEMPS. DEALER STATED THIS IS A KNOWN PROBLEM WITH THIS TRANSMISSION - CONTROL VALVE BODY. TRANSMISSION DOWN SHIFTED HARD CAUSING REAR TIRES TO CHIRP. FORCE ON DOWN SHIFT WAS INTENSE AT 25MPH. IT WAS SO INTENSE MY WIFE AND I THOUGHT OUR VEHICLE WAS REAR-ENDED. THIS IS A HUGE SAFETY ISSUE. THIS COULD HAVE BEEN TRAGIC IF I WAS TRAVELING AT HIGHER SPEEDS OR TOWING MY 5TH WHEEL TRAILER. PER DEALER - THIS IS A KNOWN TRANSMISSION ISSUE WITH GM/C…
Owner-reported narrative. Look up ODI 11658391 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
24V060000 · Latches/Locks/Linkages:Tailgate:Latch
Reported: 2024-02-01 (February 1, 2024)
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
NHTSA campaign record ↗