2019 Chevrolet DUPLICATE SILVERADO 5500: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
3 owner complaints analyzed
2 distinct recall campaigns
7 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 3 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 2 of 3 complaints (66.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 1 | 33.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 2 |
| Visibility/Wiper | 1 |
Engine: 2; Visibility/Wiper: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 3; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (3). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2020 | 2 |
| 2021 | 1 |
2020: 2; 2021: 1
Pattern summary
Engine leads the component reports. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11342694 · 2020-08-01 (August 1, 2020)
THIS TRUCK IS BEING USED IN A BOX TRUCK APPLICATION WITH STANDARD 8' WIDE BOX, 16' LONG. THE SIDE MIRRORS THAT COME ON THE 2019 SILVERADO 5500HD DO NOT EXTEND OUT FAR ENOUGH TO SEE SAFELY ALONG THE SIDE OF THE STANDARD 8' BOX. IT IS VERY HARD TO SEE TRAFFIC ON EITHER SIDE AND EXTREMELY DIFFICULT TO BACK UP SAFELY. I NOR THE DEALERSHIP HAS BEEN ABLE TO GET ANY HELP WITH THIS SAFETY ISSUE FROM CHEVROLET FOR OVER A YEAR NOW. I HAVE BEEN TOLD BY A DOT OFFICER THAT I MUST GET THE MIRRORS TO EXTEND OUT FAR ENOUGH TO CLEAR THE BOX IN MY REAR VIEW. …
Owner-reported narrative. 7 miles reported. Look up ODI 11342694 at NHTSA ↗
Owner report 11374346 · 2020-11-12 (November 12, 2020)
2ND TIME WATER LINE BREAKS SAME AS THE ONE INSTALLED 1 MONTH PRIOR
Owner-reported narrative. 5,300 miles reported. Look up ODI 11374346 at NHTSA ↗
Owner report 11419679 · 2021-06-04 (June 4, 2021)
The contact owns a 2019 Chevrolet Silverado 5500. The contact stated while driving at various speeds, the vehicle loss motive power and stalled. The failure recurred on several occasions with the check engine warning light illuminated. The contact was unable to restart the vehicle. The vehicle was taken to the local dealer however, the mechanic was unable to determine the cause of the failure. The manufacturer was notified of the failure. The failure mileage was 7.
Owner-reported narrative. 7 miles reported. Look up ODI 11419679 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
19V328000 · Engine
Reported: 2019-04-25 (April 25, 2019)
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.
Consequence: A short-circuit may damage the engine components and increase the risk of fire.
Remedy: GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310.
NHTSA campaign record ↗25V390000 · Service Brakes, Hydraulic:Brake Fluid Low Warning:Switch/Sensor/Float
Reported: 2025-06-12 (June 12, 2025)
General Motors (GM) is recalling certain 2019-2024 Chevrolet Silverado Medium Duty 4500HD, 5500HD, and 6500HD vehicles. The brake pressure sensor assembly may leak brake fluid into the brake pressure switch and cause a short circuit.
Consequence: An electrical short in the brake pressure switch can overheat the circuit and increase the risk of a fire while driving or parked.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the brake pressure switch wire harness, free of charge. Owner notification letters were mailed September 11, 2025. Owners may contact GM customer assistance number at 1-866-467-9700. GM's number for this recall is N242482680. Vehicles in this recall that were previously repaired under 23V266 will need to have the new remedy completed.
NHTSA campaign record ↗