2013 Chevrolet CAPRICE: complaints, problems and recalls

DRIVING VEHICLE ON DIRT ROAD, ROAD ABRUPTLY TURNED TO SOFT SAND. VEHICLE WAS LAGGING IN THE SAND. ABLE TO GET VEHICLE TURNED AROUND TO GET BACK TO SOLID ROAD. SWITCHING BETWEEN AUTOMATIC & MANUAL MODE ON THE TRANSMISSION TO KEEP MOVING FORWARD. AFTER VEHICLE WAS TURNED AROUND, SMELLED SOMETHING BURNING & SAW SMOKE FROM UNDER HOOD. STOPPED VEHICLE TO LOOK UNDER HOOD. UNDER HOOD SMOKE COMING FROM DOWN BELOW ENGINE AREA ON FRONT DRIVERS SIDE AREA. SMOKE WAS THICK WHITE & CHEMICAL SMELLING. ENGINE AREA IGNITED TO FLAMES. ATTEMPTED TO PUT FI…

Owner-reported narrative. 26,000 miles reported. Look up ODI 10577013 at NHTSA ↗

WINDSHIELD WIPERS STOPPED WORKING. SENT TO DEALER FOR REPAIR, DEALER SAYS THE MOTOR GEARS STRIPPED. WE REFERENCE THE CURRENT RECALL ISSUED BY GM FOR THIS PROBLEM. WE WERE TOLD IT'S NOT COVERED BECAUSE IT WAS BUILT BEFORE JUNE 2013. THE WIPER MOTOR SHOULD LAST LONGER THAN 44,000 MILES. *TR

Owner-reported narrative. 44,519 miles reported. Look up ODI 10660550 at NHTSA ↗

TL* THE CONTACT OWNS A 2013 CHEVROLET CAPRICE. WHILE DRIVING AT 35 MPH, THE EMERGENCY EQUIPMENT FRACTURED. THE EQUIPMENT CONSISTED OF LIGHTS, SIREN, RADIO, AND MOUNTING SYSTEM WHICH WAS THE OVERALL RELAY SWITCH. THE FAILURE OCCURRED OVER SIX TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE RELAY SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE. UPDATED 7/10/15*CN UPDATED 10/2/2017*CN

Owner-reported narrative. Look up ODI 10701757 at NHTSA ↗

TL* THE CONTACT OWNS A 2013 CHEVROLET CAPRICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V54000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Owner-reported narrative. Look up ODI 10724202 at NHTSA ↗

A CRUNCHING OR GRINDING NOISE FROM THE FRONT END WHEN TURNING AT SLOW SPEEDS. THE ABS LIGHT AND TRACTION CONTROL SYSTEM FLASHES WHEN THE GRINDING NOISE HAPPENS. THE PROBLEM HAPPEN MULTIPLE TIME ONE DAY THEN MAY NOT HAPPEN AGAIN FOR A WEEK

Owner-reported narrative. 55,364 miles reported. Look up ODI 10761386 at NHTSA ↗

THIS IS ONLY A 2013 CAPTIVA, ENGINE LIGHT CAME ON, FUEL PUMP CONTROL SYSTEM IS ON ITS WAY OUT. THINK WE BOUGHT A LEMON AS WE JUST HAD THE SHIFTING SENSOR CHIP GO OUT A MONTH AGO, NOT GOOD ON A WELL TAKEN CARE OF VEHICLE THAT IS ONLY 2 YEARS OLD.

Owner-reported narrative. 40,000 miles reported. Look up ODI 10811253 at NHTSA ↗

Reported: 2014-06-27 (June 27, 2014)

General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Caprice vehicles manufactured June 7, 2013, to May 29, 2014, and 2014 Chevrolet SS vehicles manufactured September 13, 2013, to March 4, 2014. In the affected vehicles, the windshield wiper motor gear teeth may strip causing the windshield wipers to become inoperative.

Consequence: Inoperative wipers will not clear rain or snow, reducing the driver's visibility, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect the wiper module assembly and replace any affected ones, free of charge. The recall began on August 22, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14295.

Reported: 2014-09-09 (September 9, 2014)

General Motors LLC (GM) is recalling certain model year 2011-2013 Chevrolet Caprice vehicles manufactured October 15, 2010, to December 6, 2013, and 2008-2009 Pontiac G8 vehicles manufactured July 25, 2007, to February 18, 2009. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position could cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will remove the key blade from the original flip key/RKE transmitter assemblies, and cut and fit a revised key blade and housing assembly, in which the blade has been indexed by 90 degrees, to the original RKE transmitter assembly. GM issued an interim notification to owners on December 31, 2014. The recall began on February 4, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 and Pontiac customer service at 1-800-762-2737. GM's number for this recall is 14445. Note: Until the recall has been performed, it is very important that drivers adjust their seat and steering column to allow clearance between their knee and the ignition key.

Reported: 2014-09-09 (September 9, 2014)

General Motors LLC (GM) is recalling certain model year 2011-2013 Chevrolet Caprice vehicles manufactured March 24, 2011, to December 6, 2013. The affected vehicles are Police Patrol Vehicles (PPV), equipped with a specific transmission selector lever that contains two pins that can become displaced. If the pins get displaced, the driver may be able to shift the vehicle from "Park" without depressing the brake pedal or remove the ignition key without the transmission being in "Park." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards No. 102, "Transmission Shift Position Sequence, Starter Interlock, And Transmission Braking Effect", and No. 114, "Theft Protection And Rollaway Prevention."

Consequence: If the transmission can be moved from "Park" without depressing the brake pedal, unintended motion may occur increasing the risk of a crash. Additionally, if the ignition key can be removed without the transmission being in "Park," the vehicle may roll away, increasing the risk of injury to exiting occupants and bystanders.

Remedy: GM will notify owners, and dealers will replace the shift lever roll pin, replace the base pivot pin and attach a Brake Transmission Shift Interlock retention enhancement clip, free of charge. The recall began on October 27, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14549.

Reported: 2015-06-23 (June 23, 2015)

General Motors LLC (GM) is recalling certain model year 2011-2013 Chevrolet Caprice vehicles manufactured October 15, 2010, to October 22, 2013, and 2008-2009 Pontiac G8 vehicles manufactured July 25, 2007, to February 18, 2009. In the affected vehicles, the flexible steel cables that connect the seat belts to the vehicle at the outside of the driver seat and the front passenger seat may be bent from being sat on while entering the vehicle. This repeated bending may result in the cable breaking.

Consequence: If the cable breaks, the seat occupant may not be properly restrained in the event of a crash, increasing their risk of injury.

Remedy: GM will notify owners, and dealers will replace the seat belt tensioner assembly which includes the steel cable, free of charge. These replacement parts reposition the tensioner cable out of the path of entry into the vehicle and uses a more flexible cable, set at a more upright angle. The recall began on July 5, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or Pontiac customer service at 1-800-762-2737. GM's number for this recall is 15206.