2014 Chevrolet CAPRICE POLICE PURSUIT: complaints, problems and recalls

VEHICLE JUST OUTSIDE OF FACTORY WARRANTY AT 40K MILES INTERMITTENTLY LOSES POWER STEERING AND GETS A SERVICE STEERING SYSTEM MESSAGE. PER THE VIN THERE IS A RECALL ON THIS VEHICLE SO I TOOK IT TO PETERSON GM @ 12300 FAIRVIEW AVE. BOISE. JOHN ASH IN SERVICE CALLED AND SAID IT NEEDS A NEW STEERING GEAR AND THAT IT WILL COST ABOUT $2500.00. I ARGUED THAT THE RECALL STATES UNDER REMEDY "FOR VEHICLES IN THE FIELD, DEALERS WILL REPLACE THE STEERING GEAR ASSEMBLY." THEY STATE THAT THE RECALL ALSO STATES UNDER STATUS "REMEDY NOT AVAILABLE YET." AND T…

Owner-reported narrative. 39,800 miles reported. Look up ODI 10850949 at NHTSA ↗

WHILE DRIVING VEHICLE POWER STEERING STOPS WORKING, TRANSMISSION LOOSES COMMUNICATION , HAVE TO PULL OFF ROAD SHUT OFF VEHICLE TO RESET

Owner-reported narrative. 41,511 miles reported. Look up ODI 11141061 at NHTSA ↗

WHILE DRIVING VEHICLE LOOSES POWER STEERING, HAS RPM'S BUT NO TRANSMISSION, HAVE TO PULL OFF ROAD SHUT VEHICLE OFF TO RESET. CONDITION HAPPENS MORE OFTEN AS TIME GOES ON

Owner-reported narrative. 85,252 miles reported. Look up ODI 11141069 at NHTSA ↗

THE AIRBAG FAULT CODE KEEPS POPPING UP ON THE DASH BOARD. WHEN THE CODE IS READ, IT SAYS THAT THE PASSENGER SIDE AIRBAG SENOR HAS A FAULT. SAME MAKE AND MODEL OF MY CAR HAS THE SAME FAULT AND THE RECALL EXPLAINS MY EXACT PROBLEM OF MY CAR. WHEN I CALLED THE DEALERSHIP. THEY TOLD ME I HAD TO PAY JUST TO FIGURE OUT WHAT THE PROBLEM OF MY CAR WAS. THEN PAY EVEN MORE TO HAVE THE CAR FIX. BECAUSE THE RECALL DOESN'T COVER MY CAR. EVEN IF IT SHOWING THE SAME ISSUE. THE REASON I HAVE FOUND OUT TO BE THE PROBLEM, WHENEVER I DRIVE THE CAR. THE FAULT CODE…

Owner-reported narrative. 150,000 miles reported. Look up ODI 11320090 at NHTSA ↗

The contact owns a 2014 Chevrolet Caprice Police Pursuit. The contact stated that while driving at an undisclosed speed, the power steering became inoperable and failed to function properly, with the brake assist, power steering, stability control, and tire pressure monitoring system warning lights illuminated. The vehicle was towed to the residence. The contact also stated that while the vehicle was parked, an attempt was made to restart the vehicle; however, the vehicle became inoperable, failed to start, and entered Accessory Mode only. The …

Owner-reported narrative. 139,576 miles reported. Look up ODI 11706592 at NHTSA ↗

Reported: 2016-03-18 (March 18, 2016)

General Motors LLC (GM) is recalling certain model year 2014-2016 Caprice Police Pursuit Vehicles manufactured May 15, 2013, to March 3, 2016. Corrosion of the connector between the electric power steering module and the torque sensor connector may cause a loss of electric power steering assist.

Consequence: A greater steering effort would be needed to control the vehicle if power steering is lost, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on May 11, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 22010.

Reported: 2016-07-08 (July 8, 2016)

General Motors LLC (GM) is recalling certain model year 2014-2016 Chevrolet Caprice Police Pursuit vehicles manufactured May 14, 2013 through June 14, 2016, and Chevrolet SS vehicles manufactured May 15, 2013 through April 27, 2016. The driver's seat belt tensioner cable may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.

Consequence: If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.

Remedy: GM will notify owners, and dealers will inspect the tensioner cable assembly, replacing any cable that is damaged. For vehicles that do not require a tensioner assembly replacement, a cable guide will be installed. All vehicles will receive new seat trim with a redesigned opening for the cable routing. These repairs will be performed free of charge. The recall began on November 3, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 31340.

Reported: 2016-09-08 (September 8, 2016)

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Reported: 2017-04-20 (April 20, 2017)

General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet Caprice Police Pursuit vehicles (PPV), previously remedied under recall 16V-160. The connector between the electric power steering module and the torque sensor may fail, possibly resulting in a loss of electric power steering assist.

Consequence: A greater steering effort would be needed to control the vehicle if power steering assist is lost, especially at lower speeds, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect the steering gear assembly, replacing it as necessary, free of charge. The recall began May 15, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020.

Reported: 2017-07-10 (July 10, 2017)

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Reported: 2020-08-27 (August 27, 2020)

General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet Caprice Police Pursuit vehicles (PPV), that did not get a replacement steering gear under recalls 17V-265 or 16V-160. The connector between the electric power steering module and the torque sensor may fail, possibly resulting in a loss of electric power steering assist.

Consequence: A greater steering effort would be needed to control the vehicle if power steering assist is lost, especially at lower speeds, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect the steering gear assembly, replacing any that are not of the approved part numbers, free of charge. The recall began September 23, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202306620.

Reported: 2020-10-15 (October 15, 2020)

General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet SS and Caprice Police Pursuit Vehicles (PPV) that were previously repaired under NHTSA recall number 16V-518. The repair may not have been performed properly. The driver's seat belt tensioner cable may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.

Consequence: If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.

Remedy: GM will notify owners, and dealers will inspect the vehicles to determine whether the new seat trim was installed and replace the trim as necessary. Dealers will also inspect and replace the pretensioner cable assembly, as necessary. Repairs will be performed free of charge. The recall began November 17, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202312100