2012 Chevrolet AVALANCHE: complaints, problems and recalls

TL* THE CONTACT OWNS A 2012 CHEVROLET AVALANCHE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED FOR SEVERAL SECONDS BEFORE ENGAGING. THE FAILURE OCCURRED WITHOUT ANY WARNING AND RECURRED SEVERAL TIMES. IN ADDITION, THE VEHICLE SURGED SPORADICALLY WHEN BEING DRIVEN AT ANY SPEED. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, NO FAILURE WAS DISCOVERED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND A CLAIM WAS FILED WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 11. THE CURRENT MILEAGE WAS 3,929.

Owner-reported narrative. 11 miles reported. Look up ODI 10474463 at NHTSA ↗

TL* THE CONTACT OWNS A 2012 CHEVROLET AVALANCHE. THE CONTACT STATED THAT PRECIPITATION WAS ENTERING THE VEHICLE AND SATURATING THE FRONT PASSENGER SIDE FLOOR BOARD. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE FRONT PASSENGER SIDE DOOR WAS RETAINING WATER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,400. UPDATED 4/24/13 *CN UPDATED 06/3/2013 *JS

Owner-reported narrative. 3,400 miles reported. Look up ODI 10499577 at NHTSA ↗

TL* THE CONTACT OWNS A 2012 CHEVROLET AVALANCHE. THE CONTACT STATED THAT WHILE STANDING AT THE REAR DRIVER'S SIDE DOOR WITH THE VEHICLE PARKED AND THE ENGINE RUNNING, THE VEHICLE ROLLED AWAY AT APPROXIMATELY 20 MPH. THE CONTACT WAS KNOCKED OVER AND SUSTAINED SEVERAL INJURIES INCLUDING A CONCUSSION AND SOFT TISSUE INJURIES. THE VEHICLE HALTED TO A STOP AFTER CRASHING AGAINST A TREE. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE VEHICLE WAS INSPECTED BY A DEALER, WHO STATED THAT THE FRAME WAS DAMAGED HOWEVER, THE CAUSE OF THE FAILURE WAS NOT…

Owner-reported narrative. 34,000 miles reported. Look up ODI 10509899 at NHTSA ↗

TL* THE CONTACT OWNS A 2012 CHEVROLET AVALANCHE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL SHOOK VIOLENTLY AND THE VEHICLE WAS DIFFICULT TO MANEUVER. THE CONTACT ALSO MENTIONED THAT A VERY LOUD POP EMITTED FROM UNDERNEATH THE HOOD. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE. *TR

Owner-reported narrative. 1,000 miles reported. Look up ODI 10522096 at NHTSA ↗

THE ENGINE FAILS TO START SOME TIMES, THIS HAPPEN 2 TO 3 TIME A MONTH THE ENGINE CRANK OK VOLT ON BATTERY DROPS TO 10.5 VOLTS, INSTALLED NEW BATTERY, NO HELP. AFTER SETTING FOR 15 TO 20 MIN. IT WILL START, NO CHECK ENG. LITE NO CODE SET IN COMPUTER. CHEV DEALER SAID CANNOT HELP UNLESS IT HAPPEN AT THE DEALERSHIP.I CANNOT CHECK FOR SPARK BECAUSE THE SPARK PLUG ARE OUT OF SIGHT, THE FUEL PUMP RUNS OK. I NEED HELP. *TR

Owner-reported narrative. 29,000 miles reported. Look up ODI 10564580 at NHTSA ↗

I'VE HAD A PROBLEM WITH WHEEL CORROSION. I REPORTED THIS TO GM IN NOVEMBER 2013. THEY WOULDN'T DO ANYTHING ABOUT IT. ON APRIL 24, WHILE TRAVELING OUT OF STATE, MY WHEEL SENSOR WENT OFF INDICATING LOW TIRE PRESSURE. I PULLED INTO A GARAGE. THEY INFORMED ME THE PROBLEM WAS THAT THE WHEEL WAS CORRODING AROUND THE VALVE STEM, AND THAT THEY COULD NOT REPAIR THE WHEEL. FORTUNATELY THIS DID NOT OCCUR AT HIGH SPEED. *TR

Owner-reported narrative. 55,000 miles reported. Look up ODI 10586492 at NHTSA ↗

THE STEERING WHEEL IS DIFFICULT TO TURN OR CONTROL, WENT TO DEALERSHIP TO FIX THE PROBLEM. AFTER THE DEALERSHIP ALLEGEDLY FIX THE PROBLEM, WE HAD CONTINUED PROBLEMS WITH THE STEERING (CONTROLLING THE STEERING WHEEL) AND THEN THE TRANSMISSION CAUSED THE VEHICLE TO JUMP OR SKIP GEARS, CAUSING THE VEHICLE TO BE DIFFICULT TO CONTROL. TOOK IT BACK TO THE DEALERSHIP AND THEY WERE TO BUSY TO HELP US. ALL OF THE AFOREMENTIONED DEFECTS CAUSED MY HUSBAND TO LOSE CONTROL OF THE TRUCK AND ULTIMATELY FLEW OFF THE ROAD AND VEHICLE FLIPPED OVER (ROLL OVER). …

Owner-reported narrative. 26,000 miles reported. Look up ODI 10604372 at NHTSA ↗

DASHBOARD ON A 2012 CHEVROLET AVALANCHE LTZ CRACKED IN THE AREA OF THE PASSENGER AIRBAG. CONCERNED THAT THIS DEFECT MAY CAUSE SHRAPNEL IN THE EVENT OF AN AIRBAG DEPLOYMENT. *TR

Owner-reported narrative. 54,000 miles reported. Look up ODI 10671696 at NHTSA ↗

Reported: 2014-12-30 (December 30, 2014)

General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.

Consequence: If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.

Remedy: GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.

Reported: 2021-02-05 (February 5, 2021)

General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328770.

Reported: 2021-02-05 (February 5, 2021)

General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.