2007 Cadillac ESCALADE: complaints, problems and recalls

DT*: THE CONTACT STATED WHILE DEPRESSING THE ACCELERATOR PEDAL FROM A STOPPED POSITION THE VEHICLE HESITATED. THE PROBLEM OCCURRED INTERMITTENTLY. THE VEHICLE WAS DRIVEN TO THE DEALER WHO COULD NOT DUPLICATE THE PROBLEM. UPDATED 07/05/06. *JB

Owner-reported narrative. 3,900 miles reported. Look up ODI 10158835 at NHTSA ↗

2007 ESCALADE MAKES A RATTLING NOISE AT FRONT AND REAR DOORS. *TS THE DEALERSHIP ACKNOWLEDGE THERE WAS A PROBLEM, HOWEVER THEY WERE UNABLE TO SOLVE IT. *JB *NM

Owner-reported narrative. Look up ODI 10173270 at NHTSA ↗

SIDE AIR BAGS DEPLOYED IN CONTACTS CAR. ON STAR HAD NOT BEEN WORKING. CONTACT TOLD BY DEALER THAT THEY WERE NOT GOING TO REPAIR ANYTHING ON THE CAR UNTIL THE INVESTIGATION WAS COMPLETED. TOOK CAR IN AND SPOKE WITH ADVISOR AND WAS TOLD THEY WOULD WORK ON IT AND LET HIM KNOW WHEN THE CAR WOULD BE READY. LATER RECEIVED A CALL STATING THAT THEY WERE NOT GOING TO FIX THE CAR BECAUSE THE ON BOARD COMPUTER SAID THAT THERE WAS SIDE IMPACT. CONTACT TOLD THE ADVISOR THAT THE CAR HAD NO DAMAGE ON THE CAR OR UNDERNEATH THE CAR. ADVISOR SAID THAT THER…

Owner-reported narrative. 10,925 miles reported. Look up ODI 10176679 at NHTSA ↗

MANY NEW VEHICLES HAVE LED TAILLIGHTS WHICH ARE STROBED. SOME OF THESE ARE STROBED AT SUCH A LOW RATE THAT THE STROBING BECOMES EVIDENT TO FOLLOWING DRIVERS. THIS IS EXTREMELY IRRITATING AND DISTRACTING TO THE POINT THAT I BELIEVE IT IS A SAFETY ISSUE. I HAVE GREAT DIFFICULTY FOLLOWING SUCH A VEHICLE. THIS IS A PROBLEM EVEN AT A SIGNIFICANT FOLLOWING DISTANCE, SAY 1/4 MILE. PLEASE DO SOMETHING ABOUT THIS. *NM

Owner-reported narrative. Look up ODI 10180820 at NHTSA ↗

BRAKES SQUEAK REALLY LOUD. TOOK IT TO THE DEALER, THEY SAID NOTHING COULD BE DONE. PROBLEM KEEP GETTING WORST, UNTIL THE POINT WE DON'T DRIVE IT ANYMORE. WENT BACK TO THE DEALER AND THEY SAID TO WAIT A MONTH. *NM

Owner-reported narrative. 7,215 miles reported. Look up ODI 10183211 at NHTSA ↗

TL*- THE CONTACT STATED THAT UPON RECEIVING THEC 2007 CADILLAC ESCALADE WITH 3 FAILURE MILES THE RETRACTABLE STEPS ON BOTH SIDES OF THE VEHICLE WERE NOT WORKING. THE CONTACT HEARD A HUMMING SOUND WHILE DRIVING, AS IF THE STEPS WERE ATTEMPTING TO SLIDE OUT. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED, BUT THERE STILL HAD BEEN NO RESOLUTION TO THE PROBLEM. THERE HAVE BEEN 2 FALLS, RESULTING IN INJURIES DUE TO THE RETRACTABLE STEPS NOT WORKING. THE VEHICLE HAS NOT BEEN REPAIRED. *AK

Owner-reported narrative. 3 miles reported. Look up ODI 10183803 at NHTSA ↗

SQUEAKING FROM FRONT LEFT WHEEL...BRAKES RUBBING? TOOK IT TO THE DEALER TWICE. FIRST TIME THEY "ADJUSTED" SOMETHING IN THE BRAKING SYSTEM. SECOND TIME THEY SAID BEFORE I BROUGHT IT IN THAT THEY WOULD PUT NEW ROTORS ON IT WHEN I CAME IN AGAIN, SO I BROUGHT IT IN AND THEN THE 65+ YEAR OLD SERVICE PEOPLE COULDN'T HEAR THE SQUEAK AND MY ORIGINAL SERVICE PERSON WASN'T THERE...SO THEY SAID THEY DID SOMETHING...BUT NOW IT IS WORSE! I AM GLAD TO I SPENT 70K ON A POS! *JB

Owner-reported narrative. Look up ODI 10199950 at NHTSA ↗

TL*THE CONTACT OWNS A 2007 CADILLAC ESCALADE. WHILE DRIVING 50 MPH, THE CONTACT NOTICED THAT THE TURN SIGNAL SWITCH FAILED. IN ORDER TO ACTIVATE THE SIGNAL, THE BUTTON ON THE INSTRUMENT PANEL MUST BE MANUALLY DEPRESSED. THE CURRENT MILEAGE WAS 26,000 AND FAILURE MILEAGE WAS 20,000.

Owner-reported narrative. 20,000 miles reported. Look up ODI 10201226 at NHTSA ↗

Reported: 2008-08-28 (August 28, 2008)

GM IS RECALLING 857,735 MY 2006-2008 BUICK LUCERNE; CADILLAC DTS; HUMMER H2; MY 2007-2008 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL, SATURN OUTLOOK; AND MY 2008 BUICK ENCLAVE VEHICLES EQUIPPED WITH A HEATED WIPER WASHER FLUID SYSTEM. A SHORT CIRCUIT ON THE PRINTED CIRCUIT BOARD FOR THE WASHER FLUID HEATER MAY OVERHEAT THE CONTROL-CIRCUIT GROUND WIRE.

Consequence: THIS MAY CAUSE OTHER ELECTRICAL FEATURES TO MALFUNCTION, CREATE AN ODOR, OR CAUSE SMOKE INCREASING THE RISK OF A FIRE.

Remedy: DEALERS WILL INSTALL A WIRE HARNESS WITH AN IN-LINE FUSE FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 12, 2008. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CADILLAC AT 1-800-982-2339 OR HTTP://WWW.CADILLAC.COM; CHEVROLET AT 1-800-630-2438; SATURN AT 1-800-972-8876 OR HTTP://WWW.SATURN.COM, GMC AT 1-866-996-9436; OR HUMMER AT 1-800-732-5493; OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .

Reported: 2010-06-04 (June 4, 2010)

GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.

Consequence: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.

Remedy: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

Reported: 2021-02-05 (February 5, 2021)

General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.

Reported: 2021-02-05 (February 5, 2021)

General Motors, LLC (GM) is recalling certain 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 23, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on September 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328780.