2004 Cadillac ESCALADE EXT: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
11 owner complaints analyzed
2 distinct recall campaigns
106,000 mi median reported failure mileage
Scope: 2004 model year. Data snapshot: . 9 complaints include usable failure mileage.
Most common problems
Service Brakes is the most frequently named component, appearing in 3 of 11 complaints (27.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 5 | 45.5% |
| Transmission and shifting | 2 | 18.2% |
| Steering behavior | 2 | 18.2% |
| Electrical and battery issues | 1 | 9.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes | 3 |
| Electrical System: Instrument Cluster/Panel | 2 |
| Air Bags | 1 |
| Electrical System | 1 |
| Electrical System:Horn | 1 |
| Electrical System:Wiring | 1 |
| Engine | 1 |
| Equipment | 1 |
Service Brakes: 3; Electrical System: Instrument Cluster/Panel: 2; Air Bags: 1; Electrical System: 1; Electrical System:Horn: 1; Electrical System:Wiring: 1; Engine: 1; Equipment: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 2 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 5 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 2; 75,000 to 99,999: 0; 100,000 to 149,999: 5; 150,000 and above: 0
100,000 to 149,999 miles has the most reports with usable mileage (5). 2 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2004 | 2 |
| 2005 | 1 |
| 2010 | 1 |
| 2012 | 1 |
| 2013 | 3 |
| 2014 | 2 |
| 2015 | 1 |
2004: 2; 2005: 1; 2010: 1; 2012: 1; 2013: 3; 2014: 2; 2015: 1
Pattern summary
Service Brakes leads the component reports. Braking behavior appears in 5 complaint narratives. Transmission and shifting appears in 2 complaint narratives. Steering behavior appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10082106 · 2004-07-15 (July 15, 2004)
THE AIR BAG LIGHT CAME ON, THE CONSUMER WENT TO THE DEALER. THE IGNITION WAS TURNED ON/OFF TO SEE IF IT WOULD GO OFF. THE VEHICLE WAS LEFT AT THE DEALERS THE NEXT MORNING. THE AIRBAG LIGHT WENT ON AGAIN THE NEXT WEEK. THERE WAS A PART ORDERED, AND REPLACED. CONSUMER DROVE THE VEHICLE FOR TWO DAYS AND THE AIR BAG LIGHT CAME ON AGAIN. GENERAL MOTORS STATED THAT THE AIRBAG WIRING HARNESS WOULD BE REPLACED BY THEM, HOWEVER NO PARTS ARE AVAILABLE. AS OF THIS DATE THE VEHICLE IS STILL AT THE DEALERS AWAITING REPAIR. *NM
Owner-reported narrative. 17,000 miles reported. Look up ODI 10082106 at NHTSA ↗
Owner report 10098499 · 2004-11-08 (November 8, 2004)
THE HORN DOES NOT ALWAYS SOUND. THERE SEEMS TO BE A BAD CONNECTION IN THE HORN PAD AT THE STEERING WHEEL. IF THE HORN IS NOT USED FOR A WHILE, IT WILL NOT SOUND WHEN YOU NEED IT. BUT AFTER YOU GET IT TO WORK, IT WILL WORK EVERY TIME UNTIL YOU DON'T USE IT AGAIN FOR A WHILE.*AK
Owner-reported narrative. Look up ODI 10098499 at NHTSA ↗
Owner report 10119922 · 2005-05-05 (May 5, 2005)
1ST INCIDENT 1) I WAS GOING TO PARK IN A SPOT BETWEEN TWO BUILDING, ONLY LARGE ENOUGH FOR ONE VEHICLE. I CAME DOWN THE ROAD, WHICH HAS A DECLINE TO IT, AND TURNED RIGHT, INTO THE PARKING SPOT. DUE TO THE ROAD BEING 1 WAY, AND THE PARKING SPOT BEING TIGHT, IT IS IMPOSSIBLE TO TURN THE VEHICLE DIRECTLY INTO THE PARKING SPOT. I TURNED THE VEHICLE AND HAD TO BACK UP TO GO STRAIGHT INTO THE PARKING SPOT. I PRESSED THE BRAKE, SHIFTED INTO REVERSE, AND PRESSED THE GAS PEDAL. MEANWHILE, A LADY WALKED IN FRONT OF MY VEHICLE ON THE SIDEWALK. 2)…
Owner-reported narrative. 15,000 miles reported. Look up ODI 10119922 at NHTSA ↗
Owner report 10320454 · 2010-03-17 (March 17, 2010)
PASSLOCK SECURITY SYSTEM FAILURE - VEHICLE TRIES TO START THEN STOPS FIRING. PASSLOCK LIGHT COMES ON AND CANNOT START VEHICLE FOR 10 - 20 MINUTES. THIS HAS OCCURRED 7 TIMES IN 15 MONTHS BEGINNING AT 55K MILES. I HAVE READ SEVERAL COMPLAINTS FROM OWNERS HAVING THE SAME PROBLEM. DEALER REPAIRS ARE NOT PERMANENT. THESE REPAIRS RANGE FROM REPLACING IGNITION CYLINDERS TO SECURITY MODULES. *TR
Owner-reported narrative. 55,000 miles reported. Look up ODI 10320454 at NHTSA ↗
Owner report 10458347 · 2012-05-14 (May 14, 2012)
LEFT REAR BRAKE LINES RUSTED THROUGH AT THE WHEEL AREA. SIGNIFICANT FLUID LEAKAGE. LINES FOR BOTH REAR BRAKES HAD TO BE REPLACED. *JS
Owner-reported narrative. 111,054 miles reported. Look up ODI 10458347 at NHTSA ↗
Owner report 10501189 · 2013-03-04 (March 4, 2013)
TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE EXT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 3 MPH, THE REAR SHOCKS SNAPPED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR SUSPENSION SYSTEM NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000 AND THE CURRENT MILEAGE WAS 127,000. *TR
Owner-reported narrative. 106,000 miles reported. Look up ODI 10501189 at NHTSA ↗
Owner report 10505456 · 2013-04-02 (April 2, 2013)
I DISCOVERED BROKEN/MISSING EXHAUST MANIFOLD BOLTS AT 107K MILES ALTHOUGH I SUSPECT THEY HAVE BEEN MISSING FOR QUITE SOME TIME. I WAS MADE AWARE OF THE PROBLEM BY OTHER CADILLAC, CHEVY, AND GMC OWNERS WITH THE 6.0L ENGINE. UPON HEARING ABOUT THIS ISSUE I INSPECTED MY VEHICLE TO FIND THAT I HAVE MISSING/BROKEN EXHAUST MANIFOLD BOLTS TOO. THIS IS A MAJOR SAFETY CONCERN AS WELL AS EMISSIONS. MANY OWNERS OF THESE VEHICLES WITH THIS ENGINE HAVE HAD MULTIPLE MISSING OR BROKEN MANIFOLD BOLTS, MANY AT MILEAGES OF LESS THAN 50K. EXHAUST TEMPERATURES A…
Owner-reported narrative. 107,000 miles reported. Look up ODI 10505456 at NHTSA ↗
Owner report 10533994 · 2013-08-07 (August 7, 2013)
THE DRIVER SIDE FRONT BRAKE LINE CORRODED THRU. THIS IS A LITTLE OVER A YEAR SINCE THE REAR BRAKE LINE CORRODED THRU. *TR
Owner-reported narrative. 119,200 miles reported. Look up ODI 10533994 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
04V045000 · Service Brakes, Hydraulic
Reported: 2004-02-04 (February 4, 2004)
CERTAIN SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND PASSENGER VANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, ?PASSENGER CAR BRAKE SYSTEMS.? SOME OF THESE VEHICLES WERE PRODUCED WITH AN OUT-OF-SPECIFICATION BRAKE HYDRO-BOOST HOUSING RELIEF VALVE BORE.
Consequence: CONSEQUENTLY, THE VALVE O-RING SEAL MAY FRACTURE. STEERING EFFORTS MAY BE SLIGHTLY INCREASED WHILE BRAKING OR PARKING. UNDER CERTAIN DRIVING CONDITIONS, A FRACTURED SEAL MAY REQUIRE A SLIGHT INCREASE IN THE APPLIED BRAKE PEDAL EFFORT TO ACHIEVE THE SAME VEHICLE DECELERATION RATE AS PRIOR TO THE SEAT FRACTURE.
Remedy: DEALERS ARE TO REPLACE THE HYDRO-BOOST RELIEF VALVE. THE RECALL BEGAN ON JUNE 18, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; CHEVROLET AT 1-800-630-2438; GMC AT 1-866-996-9463; OR HUMMER AT 1-866-486-6376.
NHTSA campaign record ↗04V129000 · Structure:Body:Tailgate:Hinge And Attachments
Reported: 2004-03-17 (March 17, 2004)
ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE GALVANIZED STEEL TAILGATE SUPPORT CABLES THAT RETAIN THE TAILGATE IN THE FULL OPEN (HORIZONTAL) POSITION MAY CORRODE, WEAKEN, AND EVENTUALLY FRACTURE. IF BOTH CABLES FRACTURED, THE TAILGATE WOULD SUDDENLY DROP AND STRIKE THE TOP SURFACE OF THE REAR BUMPER.
Consequence: ANYONE SITTING OR STANDING ON THE HORIZONTAL SURFACE OF THE TAILGATE WHEN BOTH CABLES FRACTURED COULD BE INJURED BY FALLING FROM THE TAILGATE. ON VEHICLES THAT HAVE HAD THE BUMPER REMOVED, THE TAILGATE MAY DROP EVEN LOWER. ADDITIONALLY, IF THERE IS CARGO ON THE TAILGATE THE CARGO MAY FALL OFF IF THE SUPPORT CABLES FRACTURE.
Remedy: DEALERS WILL REPLACE THE CABLES. INTERIM OWNER NOTIFICATION BEGAN ON APRIL 7, 20004. THE RECALL BEGAN ON SEPTEMBER 24, 2004, WHEN REPLACEMENT PARTS WERE AVAILABLE, AND WILL CONTINUE THROUGH OCTOBER 29, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463, OR VISIT WWW.MYGMLINK.COM, AND ENTER YOUR VEHICLE IDENTIFICATION NUMBER.
NHTSA campaign record ↗