2023 Cadillac ESCALADE ESV: complaints, problems and recalls

Engine light is on solid. Veichile did stall while driving at Highway and vehicle will shake stop at red light. Noise when vehicle moving.

Owner-reported narrative. Look up ODI 11492212 at NHTSA ↗

No Grid Lines on back up camera or forward camera views. The grid line option is grayed out and unavailable. A hourglass icon appears constantly as indicating an issue. This makes reversing into parking spaces very difficult.

Owner-reported narrative. Look up ODI 11496200 at NHTSA ↗

I JUST PURCHASED THIS 2023 CADILLAC ESCALADE AND MANY MORE CUSTOMERS HAVE STATED THE SAME ISSUE WITH THEIR NEW CADILLAC ESCALADE. THE CAMERA FRONT/REAR GUIDELINES/ ARE MISSING MAKING PARKING AND OTHER THINGS VERY DANGEROUS TO COMSUMERS AND PEDESTRIANS. PLEASE FOLLOW UP ON THIS SINCE THESE VEHICLES ARE BEING SOLD LIKE THIS AND GM HAD KNOWLEDGE OF THIS YET THEY DO NOT FIX THIS PROBLEM. THANK YOU.

Owner-reported narrative. Look up ODI 11506713 at NHTSA ↗

The contact owns a 2023 Cadillac Escalade ESV. The contact stated that while reversing into a parking space, the auto brake engaged sporadically. The contact stated there were no objects nearby to have caused the auto brake system to activate. Additionally, the contact stated the vehicle was turned off and the transmission was inadvertently shifted into neutral (N). The contact stated that after disabling the traction control and stability control features, the function restarted while driving above 20 MPH. The vehicle was not diagnosed nor rep…

Owner-reported narrative. 1,506 miles reported. Look up ODI 11520983 at NHTSA ↗

The rear park gridlines are not getting activated. Dealer mentioned that there is a bug in an infotainment system but its been open from last 6-9 months and not resolved. This really affecting my parking ability. This should be a safety concern and should be resolved asap.

Owner-reported narrative. Look up ODI 11531614 at NHTSA ↗

The contact owns a 2023 Cadillac Escalade ESV. The contact stated that while driving approximately 55 MPH, the vehicle stalled. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that a software update was needed. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, where it was diagnosed, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The f…

Owner-reported narrative. 700 miles reported. Look up ODI 11541111 at NHTSA ↗

engine failure on the freeway no warning, no noise just all of sudden engine failure went to body shop, and they immd found out need to REPLACE engine, and they have the engine in stock. meaning, GM is aware this can has engine problem, thats why they have engine in stock and NO recall or alert notified customers. imagine what happened if i was drivng 80 miles per hour and all of sudden lost control requested car buy back from Cadiallac, they refused without any reason provided.

Owner-reported narrative. Look up ODI 11569183 at NHTSA ↗

1. 01/09/2024 engine failure on freeway No warning, no noise, just all of sudden 2. Pull back to Dealership One day later, they said engine would need to REPLACE, and saying they have engine in stock and can replace IMMD. *** Crestview Cadillac 3. Bodyshop mentioned 4 same type of vehicle has the same issue 4. I talked to CS with Cadillac, but they turned down the buy back 5. Then I submitted the complaint to BBB Autoline, they JUST called me today saying they won’t able to buy back Instead of offer some Cadillac point. *** I refused, I t…

Owner-reported narrative. Look up ODI 11573012 at NHTSA ↗

Reported: 2022-12-08 (December 8, 2022)

General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.

Remedy: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.

Reported: 2023-09-20 (September 20, 2023)

General Motors, LLC (GM) is recalling certain 2023 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. The rear suspension outer control arm bolts may not have been properly heat-treated, which can cause the bolts to break.

Consequence: A broken suspension bolt can result in misalignment of the rear wheel, increasing the risk of a crash.

Remedy: Dealers will replace both rear suspension outer control arm bolts, free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N232415910.

Reported: 2024-09-12 (September 12, 2024)

General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

Consequence: Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.

Remedy: The Electronic Brake Control Module (eBCM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed October 25, 2024. Owners can contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N242447990.

Reported: 2025-04-24 (April 24, 2025)

General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.

Consequence: Engine failure increases the risk of a crash.

Remedy: Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.