2019 Cadillac CTS: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
10 owner complaints analyzed
0 distinct recall campaigns
59,000 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 3 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 3 of 10 complaints (30.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 3 | 30.0% |
| Braking behavior | 1 | 10.0% |
| Steering behavior | 1 | 10.0% |
| Fuel system concerns | 1 | 10.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 3 |
| Unknown Or Other | 3 |
| Engine | 2 |
| Back Over Prevention: Rearview System Braking | 1 |
| Electrical System | 1 |
| Engine And Engine Cooling:Exhaust System:Emission Control:Catalytic Convertor | 1 |
| Fuel/Propulsion System | 1 |
| Seats | 1 |
Power Train: 3; Unknown Or Other: 3; Engine: 2; Back Over Prevention: Rearview System Braking: 1; Electrical System: 1; Engine And Engine Cooling:Exhaust System:Emission Control:Catalytic Convertor: 1; Fuel/Propulsion System: 1; Seats: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 2 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 2; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
50,000 to 74,999 miles has the most reports with usable mileage (2). 7 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 2 |
| 2021 | 2 |
| 2022 | 1 |
| 2023 | 1 |
| 2024 | 1 |
| 2025 | 3 |
2019: 2; 2021: 2; 2022: 1; 2023: 1; 2024: 1; 2025: 3
Pattern summary
Power Train leads the component reports. Transmission and shifting appears in 3 complaint narratives. Braking behavior appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11276926 · 2019-10-29 (October 29, 2019)
I LEASED A CADILLAC 2019 CTS IN DECEMBER 2018. THE CAR'S ENGINE ACCELERATES SPORADICALLY ON ITS OWN. IT HAPPENED TO ME APPROXIMATELY 10 TIMES WHILE DRIVING AT VERY LOW SPEED, DURING STOP AND GO TRAFFIC AND AS I WAS ENTERING A PARKING SPOT. THREE SUCH EVENTS OCCURRED WITHIN TEN MINUTES WHILE INCHING MY WAY TO MERGE AND ENTER THE QUEEN'S MIDTOWN TUNNEL IN NY. EACH TIME I MANAGED TO STOP THE CAR BY LEANING VERY HEAVILY ON THE BRAKE PEDAL AND MOVING THE TRANSMISSION INTO THE NEUTRAL POSITION. THE DEALER UNSUCCESSFULLY TRIED TO DETERMINE THE CAUSE…
Owner-reported narrative. 8,200 miles reported. Look up ODI 11276926 at NHTSA ↗
Owner report 11287413 · 2019-12-06 (December 6, 2019)
BOUGHT A USED CAR FROM AUTO BOUTIQUE ON 10/15/19 WITH CAR FAX REPORT SHOWING NO STRUCTURAL DAMAGE. WHEN WE TEST DROVE THE CAR WE NOTICE THE CHECK ENGINE LIGHT WAS ON AND A VIBRATION. WE WERE TOLD TO MAKE AN APPOINTMENT AND THEY WOULD ADDRESS THE ISSUE. WENT ON 10/18/19 FOR MY APPT, WAS THERE 8 HOURS TO NO AVAIL, WAS TOLD VIBRATION WAS FROM A BENT RIM AND THAT I WOULD HAVE TO TAKE CAR TO A CADILLAC DEALER FOR THE CHECK ENGINE LIGHT.MADE AN APPOINTMENT WITH RITCHEY'S CADILLAC ON 10/25/19 AND WAS TOLD THE CAR WAS UNSAFE TO DRIVE, THE GAS TANK ISN'…
Owner-reported narrative. Look up ODI 11287413 at NHTSA ↗
Owner report 11419096 · 2021-05-31 (May 31, 2021)
My 2019 CTS Cadillac CUE screen shattered for no reason. I was not driving the car. I went out to the car on Thursday, May 27, 2021 and the screen had shattered over night. The system is still working but it is hard to see the screen. The car is leased and only has 20,586 miles. I have only had it 2 years and 5 months. Is this my responsibility to repair or is it covered by warranty?
Owner-reported narrative. Look up ODI 11419096 at NHTSA ↗
Owner report 11425049 · 2021-07-15 (July 15, 2021)
Seat is adjusting during driving. Moving between presets. Setting position 1 automatically all the way forward. Heat in the seat turning on.
Owner-reported narrative. Look up ODI 11425049 at NHTSA ↗
Owner report 11472390 · 2022-07-05 (July 5, 2022)
The vehicle hard shifts in low gear and at low speeds. The hard shifting makes the car hard to handle in slow speed situations such as parking lots. Because the car lurches forward unexpectedly, it poses a safety concern toward nearby pedestrians.
Owner-reported narrative. Look up ODI 11472390 at NHTSA ↗
Owner report 11506022 · 2023-02-07 (February 7, 2023)
The backup camera grid on our 2019 vehicle disappears most of the time when we start in reverse after turning on the engine. We have taken our vehicle into local Cadillac dealership service departments over the past 3 years and they have replaced cables, backup camera, radio equipment, interface screen, etc. with no resolution. This issue with the backup camera grid also seems to be tied to a problem with loading profiles upon startup, radio issues, etc. We are writing to NHTSA because we feel that the backup camera grid disappearing is a sa…
Owner-reported narrative. Look up ODI 11506022 at NHTSA ↗
Owner report 11625811 · 2024-11-17 (November 17, 2024)
The rear differential started making noise and growling. Upon draining the differential, we found a lot of metal debris. Upon reading on this issue, we found that Cadillac has had this issue with past models. It seems that the original G.M. part is no longer available. This could be a safety risk if the rear wheels are to lock up due to debris. It has not been confirmed by the dealer, the vehicle is out of warrantee at 91,000 miles.
Owner-reported narrative. Look up ODI 11625811 at NHTSA ↗
Owner report 11635641 · 2025-01-13 (January 13, 2025)
The contact owns a 2019 Cadillac CTS. The contact stated that the trim on the steering wheel had started to peel off. Due to the failure, the edges of the steering wheel where the trim was located had started peeling off and were sharp, causing serious concerns while driving the vehicle. The local dealer was notified of the failure, and the contact was scheduled for an appointment; however, the vehicle was not yet repaired. The manufacturer was notified of the failure, and the contact was referred to the NHTSA Hotline to report the failure. The…
Owner-reported narrative. 59,000 miles reported. Look up ODI 11635641 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.