2017 Cadillac CTS: complaints, problems and recalls

4 FLAT TIRES IN WEEKS. DESIGN FLAW WITH THE WHEEL. TIRE SIDEWALL IS CUT BY THE WHEEL WHEN HITTING ROAD IMPERFECTIONS. THEY ARE LOW PROFILE TIRES BUT THEY DO NOT HANDLE BASIC ROAD IMPERFECTIONS. THE WHEEL AND TIRE COMBO RENDERS THE CAR UNRELIABLE FOR TRANSPORTATION.

Owner-reported narrative. 15,200 miles reported. Look up ODI 11096434 at NHTSA ↗

TL* THE CONTACT LEASES A 2017 CADILLAC CTS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING AND BECAME DIFFICULT TO STEER. THE CONTACT CONTINUED TO DRIVE THE VEHICLE TO HER RESIDENCE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V086000 (STEERING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KING O'ROURKE BUICK GMC (LOCATED AT 756 SMITHTOWN BYPASS #102, SMITHTOWN, NY 1178…

Owner-reported narrative. 17,100 miles reported. Look up ODI 11193396 at NHTSA ↗

TL* THE CONTACT OWNS A 2017 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V086000 (STEERING) AND STATED THAT THE REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. FITZGERALD CHEVROLET (114 BAUGHMANS LANE, FREDERICK, MD 21702) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Owner-reported narrative. Look up ODI 11193584 at NHTSA ↗

CAR HAS LOCKED IN 2ND OR 3RD GEAR TWO DIFFERENT TIMES, BOTH AFTER LONG DRIVES (2+ HOURS AT HIGHWAY SPEEDS) AND WOULD NOT DOWNSHIFT INTO 1ST TO STOP MOVEMENT. THE FIRST TIME WAS A STOP LIGHT AND ALMOST CAUSED AN ACCIDENT, THE SECOND TIME WAS IN MY DRIVEWAY AND ALMOST HIT THE HOUSE. GOOD BRAKES ARE THE ONLY THING THAT SAVED ME. BOTH TIMES, THE VEHICLE SHIFTED TO 1ST WITH A LOUD BANG. TRANSMISSION ALSO JERKS THE CAR FORWARD FROM THE STOPPED POSITION WHEN ENGINE STARTS AT A STOP SIGN OR LIGHT (WHEN AUTO-START./STOP IS ENABLED).

Owner-reported narrative. 35,000 miles reported. Look up ODI 11222338 at NHTSA ↗

TL* THE CONTACT OWNS A 2017 CADILLAC CTS. THE CONTACT STATED WHILE STOPPED AT A LIGHT THE RPM' S INCREASED, THE VEHICLE ATTEMPTED TO ACCELERATE ON ITS OWN. THE CONTACT STATED AS THE BRAKE PEDAL WAS DEPRESSED HE TURNED OF THE VEHICLE, SHIFTED TO NEUTRAL, RESTARTED THE VEHICLE AND WAS ABLE TO DRIVE THE VEHICLE WITH NO MORE ISSUES. THE VEHICLE WAS TAKEN TO SUBURBAN CADILLAC OF TROY (1810 MAPLELAWN DR. TROY, MI) WHERE THE FAILURE WAS DIAGNOSED AS A THROTTLE BODY ISSUE. THE THROTTLE BODY WAS REPLACED. HOWEVER, A YEAR LATER THE FAILURE RECURRED. THE …

Owner-reported narrative. 15,000 miles reported. Look up ODI 11246443 at NHTSA ↗

WHILE THE TOUCHTONE SCREEN HAS FAILED TWICE AND CADILLAC HAS REPLACED IT MORE IMPORTANT THAN THAT IS THE FACT THAT THE CAR WAS ORDERED WITH THE CARBON FIBER WHEEL PACKAGE AND THOSE WHEELS HAVE CRACKED/ CANT HOLD AIR PRESSURE THE DEALER HAS REPLACED ONE BUT SAID THEY CANNOT REPLACE THE SET OF 4- MY DAUGHTER HAS HAD 4 ISSUES OF TIRES GOING FLAT WHILE DRIVING- FORTUNATELY SHE HAS NOT HAD AN ACCIDENT YET BUT THIS IS A SEVERE SAFETY ISSUE THAT CADILLAC DOESNT WANT TO RESOLVE IS THERE A RECALL OR SAFETY ISSUE WITH THESE CARBON FIBER RIMS? MY DAU…

Owner-reported narrative. 15,000 miles reported. Look up ODI 11287832 at NHTSA ↗

THE CAR HAS 37250 MILES ON IT. 6 MONTHS AGO, IT STARTED SHIFTING ROUGHLY BETWEEN 1ST AND 2ND GEAR. WE TOOK IT TO WALDORF CADILLAC/GM IN WALDORF, MD. THEY ACKNOWLEDGED IT WAS A KNOWN ISSUE AND WOULD TAKE THE FOLLOWING STEPS: FLUSH THE TRANSMISSION, RE-PROGRAM THE TRANSMISSION, REPLACE THE VALVE, AND ULTIMATELY, REPLACE THE TRANSMISSION. THEY HAVE DONE ALL THE ACTIONS EXCEPT REPLACE THE TRANSMISSION AND WON'T TAKE FURTHER ACTION. THE CAR SHIFTS SO VIOLENTLY AT TIMES THAT YOU DON'T KNOW IF YOU'RE GOING TO HIT THE CAR IN FRONT OF YOU. WE LIVE IN TH…

Owner-reported narrative. 37,247 miles reported. Look up ODI 11288587 at NHTSA ↗

THE CADILLAC CUE COMPUTER SCREEN WHICH CONTROLS THE BLUETOOTH, RADIO & GPS, FROZE IN SEPT 2019. WHILE DRIVING OUT OF STATE OUR BLUETOOTH & GPS WERE UNAVAILABLE. THE DEALERSHIP COULDN'T DUPLICATE THE ISSUE. THIS WAS HAPPENING IN DIFFERENT LOCATIONS, A COMPLETE OFF & ON WITH THE SCREEN GOING BLACK. DEALERSHIP AGAIN & THEY COULDN'T DUPLICATE THE ISSUE. THE DEALERSHIP IS AN HOUR DRIVE EACH WAY. I LEFT FRUSTRATED & AND IT WENT OFF AGAIN. I WENT BACK TO THE DEALERSHIP & IT WAS PLAYING WHEN I GOT THERE. WHILE WE WERE DISCUSSING THE ISSUE, THE RADIO WE…

Owner-reported narrative. 12,000 miles reported. Look up ODI 11290335 at NHTSA ↗

Reported: 2019-02-07 (February 7, 2019)

General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, and 2017 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist system may fail.

Consequence: Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the power steering gear assembly, free of charge. The recall began June 13, 2019. GM' number for this recall is N182182760.

Reported: 2025-03-20 (March 20, 2025)

General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, 2017-2018 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist may fail.

Consequence: A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.

Remedy: Dealers will replace the power steering gear assembly, free of charge. Owner notification letters were mailed April 15, 2025. Owners may contact Cadilac customer service at 1-800-333-4223 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252497020.