2004 Cadillac CTS: complaints, problems and recalls

WHEN APPLYING BRAKES PEDAL WOULD GO TO THE FLOOR RESULTING IN EXTENDED STOPPING DISTANCE. DEALER HAS BEEN NOTIFIED. THE DEALER REPLACED THE MASTER CYLINDER BUT THE PROBLEM STILL EXISTED. THE DEALER THEN BLED THE SYSTEM . IT APPEARED THAT THE BRAKES WERE IMPROPERLY BLED DURING FACTORY ASSEMBLY*AK *NLM

Owner-reported narrative. 1,044 miles reported. Look up ODI 10034370 at NHTSA ↗

DEALERSHIP FAILED TO ENSURE THAT BOTH FRONT ANCHOR TABS ARE FULLY SEATED IN THE FLOOR AS STATED IN THE RECALL 03 V 346 000 FOR THE FRONT BUCKET SEAT ATTACHMENT. INSTEAD, THE DEALERSHIP INSTRUCTED THE CONSUMER TO PLACE THE RECALL LETTER IN THE GLOVE COMPARTMENT.*AK

Owner-reported narrative. Look up ODI 10042303 at NHTSA ↗

PROBLEMS GETTING RECALL REPAIR ON ANCHORAGE OF SEATS PERFORMED.*MR CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP TWICE AND TO NO AVAIL WAS THE WORK PERFORMED. THE FIRST TIME, THE CONSUMER WAS TOLD THE VEHICLE WASN'T SERVICED YET. THE SECOND TIME, THE MECHANIC STOOD OUTSIDE THE VEHICLE AND STATED HE RESEARCH THE INFORMATION AND NOTHING WAS WRONG WITH HER VEHICLE. THE RECALL LETTER SHE RECEIVED WAS TO BE PLACED IN THE OWNER'S MANUAL. THE RECALL LETTER STATES THAT THE "VEHICLES HAVE A CONDITION WHERE ONE OR BOTH FRONT ANCHOR TABS FOR THE FRONT …

Owner-reported narrative. Look up ODI 10044504 at NHTSA ↗

INQUIRING ABOUT ANY RECALLS OR PROBLEMS WITH 2004 CADILLAC CTS. *PH THE CONSUMER WOULD LIKE TO BE NOTIFIED OF ANY RECALLS OR GENERAL PROBLEMS RELATED TO HER 2004 CADILLAC CTS. *MR *NM

Owner-reported narrative. Look up ODI 10055485 at NHTSA ↗

HAVE A NOISE IN REAR-END WHEN ACCELERATING UP TO SPEEDS. WHEN LETTING UP ON ACCERLATOR NOISE QUITS, BUT AS SOON AS I GIVE IT GAS IT HUMS( LIKE) VERY LOUD. HAVE HAD TWO CADILLAC DEALERS CHECK IT AND TOLD NOT TO WORRY ABOUT IT NOTHING IS WRONG AND THAT , THAT' IS THE CHARACTERISTIC OF THE 2004 CTS. THIS IS HARD FOR ME TO BELIEVE SINCE I HAVE HAD 8 CADILLAC OVER THE YEARS AND HAVE NEVER HAD A PROBLEM OF THIS NATURE.*AK

Owner-reported narrative. 800 miles reported. Look up ODI 10056946 at NHTSA ↗

EMISSION TEST FAILURE. 2004 CADILLAC CTS. 875 MILES ON ODOMETER JUST PICKED UP FROM DEALER BROUGHT BACK FOLLOWING DAY FOR INSPECTION STICKER,WOULD NOT PASS EMISSIONS TEST. TOLD BY DEALER VEHICLE HAD BLOCKED CATALYTIC CONVERTER AND NEED REPLACEMENT. *JB

Owner-reported narrative. 990 miles reported. Look up ODI 10058662 at NHTSA ↗

CONSUMER STATED WHILE DRIVING AT 55-MPH VEHICLE STALLED, CAUSING CONSUMER TO PULL OFF THE ROAD. DEALER INSPECTED VEHICLE SEVERAL TIMES, BUT COULD NOT DUPLICATE OR CORRECT THE PROBLEM . *AK

Owner-reported narrative. Look up ODI 10062993 at NHTSA ↗

SEVERE SIDE IMPACT, BOTH DRIVER SIDE DOORS AND CENTER PILLAR CRUSHED. SIDE AIR BAGS DID NOT DEPLOY.

Owner-reported narrative. Look up ODI 10072488 at NHTSA ↗

Reported: 2003-09-29 (September 29, 2003)

CERTAIN PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207, "SEATING SYSTEMS." ONE OR BOTH FRONT ANCHOR TABS FOR THE FRONT BUCKET SEATS ARE NOT ENGAGED IN THE FLOOR PAN REINFORCEMENT SLOTS. A SEAT WITH ONLY ONE TAB ENGAGED OR NEITHER ENGAGED WOULD NOT MEET THE STATIC REARWARD LOADING TEST REQUIREMENTS OF THE STANDARD.

Consequence: IN SOME CRASH CONDITIONS, THE SEAT COULD PIVOT REARWARD AND ITS OCCUPANT OR A REAR SEAT OCCUPANT COULD BE INJURED MORE SEVERELY.

Remedy: DEALERS WILL ENSURE THAT BOTH FRONT ANCHOR TABS ARE FULLY SEATED IN THE FLOOR PAN REINFORCEMENT SLOTS. OWNER NOTIFICATION BEGAN SEPTEMBER 19, 2003. OWNERS SHOULD CONTACT GM AT 1-800-458-8006.

Reported: 2004-06-09 (June 9, 2004)

ON CERTAIN PASSENGER VEHICLES INVOLVED IN THIS CAMPAIGN, THE LOWER CONTROL ARM BALL STUD NUT/WASHER ASSEMBLIES WITH WASHERS WERE MADE OF THE WRONG MATERIAL. THE WASHERS MAY FRACTURE AND BECOME LOOSE OR FALL AWAY FROM THE VEHICLE, REDUCING CLAMP LOAD. SEPARATION OF THE CONTROL ARM BALL STUD AND STEERING KNUCKLE, DUE TO DISENGAGEMENT OF THE TAPERED ATTACHMENT AND RETAINING NUT, IS POSSIBLE.

Consequence: IF THE CONTROL ARM SEPARATES FROM THE KNUCKLE, THE AFFECTED CORNER OF THE VEHICLE WILL DROP AND THE CONTROL ARM WOULD BE FORCED DOWNWARD, CONTACTING THE WHEEL. THE AFFECTED WHEEL COULD TILT OUTWARD AND CREATE A DRAGGING ACTION THAT WOULD TEND TO SLOW THE VEHICLE AND CREATE A TENDENCY FOR THE VEHICLE TO TURN IN THE DIRECTION OF THE AFFECTED WHEEL. IN EXTREME SITUATIONS, THE AFFECTED WHEEL ASSEMBLY COULD SEPARATE FROM THE VEHICLE. SEPARATION OF THE WHEEL ASSEMBLY WOULD ALSO SEVER THAT WHEEL;S HYDRAULIC BRAKE HOSE AND RESULT IN DIMINISHED BRAKING PERFORMANCE OF THE VEHICLE, WHICH COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSPECT THE BALL STUD JOINTS AND MEASURE THE TORQUE OF THE NUT FOR ALL FRONT LOWER CONTROL ARMS IN ALL MODELS AFFECTED AS WELL AS THE REAR LOWER CONTROL ARMS ON THE XLR AND CORVETTE. IF THE TORQUE IS NOT AT SPECIFICATION, THE DEALERS WILL REPLACE THE BALL STUD, THE KNUCKLE, AND THE NUT. IF THE TORQUE IS AT SPECIFICATION, THE DEALERS WILL REPLACE THE NUT/WASHER ASSEMBLY ONLY. THE RECALL WILL BEGIN ON AUGUST 25, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339 OR CHEVROLET AT 1-800-630-2438.

Reported: 2005-01-20 (January 20, 2005)

ON CERTAIN PASSENGER VEHICLES, AN INTERACTION BETWEEN THE SENSING AND DIAGNOSTIC MODULE AND VEHICLE'S ELECTRICAL SYSTEM MAY CAUSE THE DRIVER'S FRONTAL AIR BAG AND/OR ROOF-MOUNTED SIDE IMPACT AIR BAG TO DEPLOY WHEN THE IGNITION KEY IS TURNED TO THE "ON" POSITION.

Consequence: A PERSON POSITIONED FOR DRIVING MAY RECEIVE MINOR INJURIES, SUCH AS ABRASIONS, FROM CONTACT WITH A DEPLOYING AIR BAG.

Remedy: DEALERS WILL REPLACE THE SENSING AND DIAGNOSTIC MODULE FREE OF CHARGE. THE RECALL BEGAN ON MAY 20, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.

Reported: 2010-03-17 (March 17, 2010)

GENERAL MOTORS HAS NOTIFIED NHTSA OF A DEFECT IN CERTAIN MODEL YEAR 2003-2007 CADILLAC CTS VEHICLES CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH THE FRONT BRAKE HOSE FITTING AT THE CALIPER MAY CORRODE DUE TO SNOW OR WATER, CONTAINING ROAD SALT OR OTHER CONTAMINANTS, ENTERING AND BEING RETAINED IN THE ROUTING SLEEVE. IF THE FITTING CORRODES SIGNIFICANTLY, THE BRAKE HOSE-TUBE INTERFACE MAY DEVELOP A LEAK.

Consequence: THE BRAKE HOSE-TUBE INTERFACE MAY RUPTURE SUDDENLY WITHOUT PRIOR WARNING AND INCREASE VEHICLE STOPPING DISTANCE MAY OCCUR INCREASING THE RISK OF A CRASH.

Remedy: DEALERS ARE TO REPLACE BOTH FRONT BRAKE HOSE ASSEMBLIES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2010. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

Reported: 2014-07-02 (July 2, 2014)

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.

Reported: 2014-09-09 (September 9, 2014)

General Motors LLC (GM) is recalling certain model year 2004-2007 Cadillac CTS-V vehicles manufactured October 6, 2003, to March 15, 2007, and 2006-2007 Cadillac STS-V vehicles manufactured June 23, 2005, to March 15, 2007. In the affected vehicles, the electrical terminals of the fuel pump module may overheat resulting in the melting of the flange material.

Consequence: If the flange melts, a hole may be created allowing the fuel pump to leak fuel, causing the vehicle to stall, increasing the risk of a vehicle crash. Additionally, leaking fuel in the presence of an ignition source increases the risk of a fire.

Remedy: GM will notify owners, and dealers will replace the fuel module and fuel tank jumper harness, free of charge. GM sent out interim notices in late October. The recall began on March 12, 2015. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14405.