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2002 Buick REGAL: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

117 owner complaints analyzed

3 distinct recall campaigns

85,000 mi median reported failure mileage

Scope: 2002 model year. Data snapshot: . 81 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 33 of 117 complaints (28.2%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior1412.0%
Electrical and battery issues1311.1%
Engine operation1210.3%
Steering behavior76.0%
Fuel system concerns43.4%
Transmission and shifting32.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
33
Electrical System
24
Engine And Engine Cooling
10
Electrical System:Ignition
5
Electrical System:Ignition:Switch
5
Seats:Front Assembly:Seat Heater/Cooler
4
Unknown Or Other
4
Engine And Engine Cooling:Exhaust System:Emission Control:Catalytic Convertor
3
Component breakdown data
CategoryCount
Engine33
Electrical System24
Engine And Engine Cooling10
Electrical System:Ignition5
Electrical System:Ignition:Switch5
Seats:Front Assembly:Seat Heater/Cooler4
Unknown Or Other4
Engine And Engine Cooling:Exhaust System:Emission Control:Catalytic Convertor3

Engine: 33; Electrical System: 24; Engine And Engine Cooling: 10; Electrical System:Ignition: 5; Electrical System:Ignition:Switch: 5; Seats:Front Assembly:Seat Heater/Cooler: 4; Unknown Or Other: 4; Engine And Engine Cooling:Exhaust System:Emission Control:Catalytic Convertor: 3

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
8
25,000 to 49,999
13
50,000 to 74,999
11
75,000 to 99,999
21
100,000 to 149,999
17
150,000 and above
11
Reported problems by failure mileage data
CategoryCount
Under 25,0008
25,000 to 49,99913
50,000 to 74,99911
75,000 to 99,99921
100,000 to 149,99917
150,000 and above11

Under 25,000: 8; 25,000 to 49,999: 13; 50,000 to 74,999: 11; 75,000 to 99,999: 21; 100,000 to 149,999: 17; 150,000 and above: 11

75,000 to 99,999 miles has the most reports with usable mileage (21). 36 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2002
4
2003
4
2004
8
2005
6
2006
8
2007
6
2008
8
2009
4
2010
8
2011
4
2012
5
2013
2
2014
14
2015
9
2016
18
2017
4
2018
1
2019
1
2020
1
2021
1
2024
1
Complaints over time data
CategoryCount
20024
20034
20048
20056
20068
20076
20088
20094
20108
20114
20125
20132
201414
20159
201618
20174
20181
20191
20201
20211
20241

2002: 4; 2003: 4; 2004: 8; 2005: 6; 2006: 8; 2007: 6; 2008: 8; 2009: 4; 2010: 8; 2011: 4; 2012: 5; 2013: 2; 2014: 14; 2015: 9; 2016: 18; 2017: 4; 2018: 1; 2019: 1; 2020: 1; 2021: 1; 2024: 1

Pattern summary

Engine leads the component reports. Braking behavior appears in 14 complaint narratives. Electrical and battery issues appears in 13 complaint narratives. Engine operation appears in 12 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10008889 · 2003-02-20 (February 20, 2003)

THE PASSENGER SIDE WINDSHIELD WIPER DID NOT WORK, THE DEALERSHIP SERVICED THE VEHICLE 4 TO 5 TIMES AND REPLACED THE ARM AND BLADE, HOWEVER THE PROBLEM RECURRED.*JB *TS

Owner-reported narrative. 605 miles reported. Look up ODI 10008889 at NHTSA ↗

Owner report 10014942 · 2003-04-01 (April 1, 2003)

THE INTERIOR AND EXTERIOR LIGHTS FLICKERED, WHEN THE CONSUMER REMOVED HIS FOOT FROM THE ACCELERATOR PEDAL. *JB

Owner-reported narrative. 3,000 miles reported. Look up ODI 10014942 at NHTSA ↗

Owner report 10016516 · 2003-04-25 (April 25, 2003)

"SERVICE VEHICLE SOON" LIGHT COMES ON AFTER DRIVING A FEW MILES ALONG WITH THE "ANTI-LOCK" LIGHT AND "TRAC OFF" LIGHT. READING THE BUICK MANUAL, THIS INDICATES SOME SORT OF BRAKING SYSTEM PROBLEM WHICH WOULD EXPLAIN WHY ONCE THOSE LIGHTS CAME ON, I HAD TO PRESS THE BRAKE ALMOST TO THE FLOOR. DEALER STATED "I DON'T SEE A BRAKE PROBLEM AT THIS TIME. IT'S AN IGNITION SWITCH PROBLEM." WHAT???? *JB

Owner-reported narrative. 10,550 miles reported. Look up ODI 10016516 at NHTSA ↗

Owner report 10026176 · 2003-06-30 (June 30, 2003)

CONSUMER STATES THAT REAR PASSENGER SEAT BELT DOES NOT LOCK.*AK

Owner-reported narrative. Look up ODI 10026176 at NHTSA ↗

Owner report 10057281 · 2004-01-22 (January 22, 2004)

CONSUMER HAD LITTLE SATISFACTION IN CORRECTING THE "BRAKE PULSATION." *PH THERE WERE SEVEN OCCURRENCES OF BRAKE PULSATION WHILE IN MOTION. *MR (NPO-400 REQ#39375DB) *SC *JB

Owner-reported narrative. 6,696 miles reported. Look up ODI 10057281 at NHTSA ↗

Owner report 10066919 · 2004-04-29 (April 29, 2004)

WHILE SITTING AT AN INTERSECTION ANOTHER VEHICLE REAR ENDED CONSUMER'S VEHICLE. THIS CAUSED THE VEHICLE TO MOVE FORWARD AND THE SEAT BELT FAILED TO HOLD THE DRIVER AND SHE HIT HER HEAD ON THE STEERING WHEEL. *AK *JB

Owner-reported narrative. 44,000 miles reported. Look up ODI 10066919 at NHTSA ↗

Owner report 10074277 · 2004-06-25 (June 25, 2004)

WHEN DRIVING IN THE RAIN, THE CONSUMER NOTICED WHEN TURNING THE A/C ON TO HELP DEFROST THE WINDSHIELD FROM THE MIST ON THE WINDSHIELD, THE CONSUMER STILL COULD NOT SEE OUT OF THE WINDOW. *JB WHILE BRAKING THE VEHICLE PULLS TO THE LEFT OR RIGHT. THE DEALER REPLACED THE WHEEL BEARINGS. THE DRIVER'S DOOR AND REAR PASSENGER DOOR WERE MISALIGNED AND AS A RESULT THEY WOULD NOT SHUT PROPERLY. *NM

Owner-reported narrative. 56,000 miles reported. Look up ODI 10074277 at NHTSA ↗

Owner report 10091635 · 2004-09-08 (September 8, 2004)

A LOUD RATTLING NOISE WAS HEARD COMING FROM DRIVER'S SIDE WHEEL. WHEN THE BRAKES APPLIED THE NOISE ESCALATED. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE WHEEL BEARING NEEDED TO BE REPLACED. *AK

Owner-reported narrative. Look up ODI 10091635 at NHTSA ↗

Recall history

3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

08V118000 · Engine And Engine Cooling

Reported: 2008-03-12 (March 12, 2008)

GM IS RECALLING 207,542 MY 1997-2003 BUICK REGAL AND PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L SUPERCHARGED V-6 ENGINE. THESE VEHICLES HAVE HIGHER FRONT ROCKER COVER GASKET TEMPERATURES, CREATING THE POTENTIAL FOR EARLIER DEGRADATION OF THE FRONT ROCKER COVER GASKET AND EVENTUAL OIL SEEPAGE.

Consequence: CERTAIN UNDERHOOD FIRES MAY BE CAUSED BY DROPS OF ENGINE OIL, FROM SEEPAGE OR SPILLAGE, BEING DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING. IF THE MANIFOLD IS HOT ENOUGH AND THE OIL RUNS BELOW THE HEAT SHIELD, IT MAY IGNITE INTO A SMALL FLAME AND, IN SOME INSTANCES, THE FIRE MAY SPREAD TO THE PLASTIC SPARK PLUG WIRE CHANNEL AND BEYOND.

Remedy: DEALERS WILL REPLACE THE ENGINE’S FRONT VALVE COVER AND FRONT-VALVE-COVER GASKET WITH NEW PARTS OF AN IMPROVED DESIGN AND REMOVE THE ENGINE’S PLASTIC COVER AND PLASTIC OIL-FILL-TUBE EXTENSION, ALONG WITH THE 1-3-5 SPARK PLUG WIRE RETAINERS, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. , FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. UNTIL THE REMEDY IS COMPLETED, GM STRONGLY RECOMMENDS THAT OWNERS OBSERVE THE FOLLOWING IMPORTANT PRECAUTIONS (1) THAT OWNERS DO NOT PARK THEIR VEHICLE IN A GARAGE, CAR PORT, OR OTHER STRUCTURE; (2) IF OWNERS NOTICE A BURNING ODOR, THEY SHOULD HAVE THEIR DEALER INSPECT THE VEHICLE. THE DEALER WILL INSPECT THE VEHICLE WITHOUT CHARGE; (3) USE PREMIUM FUEL (91 OCTANE OR HIGHER) IN THE VEHICLE AS RECOMMENDED IN THE VEHICLE'S OWNER MANUAL. OWNERS MAY CONTACT BUICK AT 1-866-608-8080 OR PONTIAC AT 1-800-620-7668, OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .

NHTSA campaign record ↗
09V116000 · Engine And Engine Cooling

Reported: 2009-04-08 (April 8, 2009)

GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING.

Consequence: IF THE MANIFOLD IS HOT ENOUGH AND THE OIL RUNS BELOW THE HEAT SHIELD, IT MAY IGNITE INTO A SMALL FLAME AND MAY SPREAD TO THE PLASTIC SPARK PLUG WIRE CHANNEL AND BEYOND INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.

Remedy: DEALERS WILL REPLACE THE ENGINE’S FRONT VALVE COVER AND FRONT-VALVE-COVER GASKET WITH NEW PARTS OF AN IMPROVED DESIGN AND REMOVE THE ENGINE’S PLASTIC COVER AND PLASTIC OIL-FILL-TUBE EXTENSION, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, AND PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM OR HTTP:WWW.GMOWNERCENTER.COM.

NHTSA campaign record ↗
15V701000 · Engine And Engine Cooling:Exhaust System:Manifold/Header/Muffler/Tail Pipe | Engine And Engine Cooling:Engine

Reported: 2015-10-26 (October 26, 2015)

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

NHTSA campaign record ↗