2002 Buick PARK AVENUE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
32 owner complaints analyzed
1 distinct recall campaigns
64,000 mi median reported failure mileage
Scope: 2002 model year. Data snapshot: . 20 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 6 of 32 complaints (18.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 2 | 6.3% |
| Steering behavior | 2 | 6.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 6 |
| Engine | 6 |
| Engine And Engine Cooling | 3 |
| Air Bags | 2 |
| Unknown Or Other | 2 |
| Electrical System:Horn | 1 |
| Engine And Engine Cooling:Engine:Gasoline | 1 |
| Exterior Lighting | 1 |
Electrical System: 6; Engine: 6; Engine And Engine Cooling: 3; Air Bags: 2; Unknown Or Other: 2; Electrical System:Horn: 1; Engine And Engine Cooling:Engine:Gasoline: 1; Exterior Lighting: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 6 |
| 25,000 to 49,999 | 4 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 3 |
| 100,000 to 149,999 | 4 |
| 150,000 and above | 3 |
Under 25,000: 6; 25,000 to 49,999: 4; 50,000 to 74,999: 0; 75,000 to 99,999: 3; 100,000 to 149,999: 4; 150,000 and above: 3
Under 25,000 miles has the most reports with usable mileage (6). 12 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2001 | 1 |
| 2002 | 6 |
| 2003 | 4 |
| 2004 | 1 |
| 2005 | 4 |
| 2006 | 1 |
| 2007 | 1 |
| 2011 | 1 |
| 2013 | 4 |
| 2014 | 3 |
| 2015 | 2 |
| 2017 | 2 |
| 2021 | 1 |
| 2024 | 1 |
2001: 1; 2002: 6; 2003: 4; 2004: 1; 2005: 4; 2006: 1; 2007: 1; 2011: 1; 2013: 4; 2014: 3; 2015: 2; 2017: 2; 2021: 1; 2024: 1
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 2 complaint narratives. Steering behavior appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10014324 · 2003-04-13 (April 13, 2003)
ACCELERATOR STUCK AND CAR HIT A BUILDING. CAR WAS TOTALED. *NLM
Owner-reported narrative. 7,117 miles reported. Look up ODI 10014324 at NHTSA ↗
Owner report 10020207 · 2003-07-03 (July 3, 2003)
THE LEFT SIDE MIRROR BLOCKED THE VISION ON THE LEFT SIDE OF THE VEHICLE CONSUMER FELLS IT IS A SAFETY HAZARD. THE CONSUMER E-MAILED GM WITH THE CONCERN AND THE REPRESENTATIVE SAID NOTHING COULD BE DONE. *JB *CB *NLM
Owner-reported narrative. Look up ODI 10020207 at NHTSA ↗
Owner report 10024728 · 2003-06-23 (June 23, 2003)
ABS LIGHTS COMES ON AND STAY ON WHILE DRIVING. THIS RESULTS IN LOSS OF ABS AND SERVICE BRAKES.*AK
Owner-reported narrative. 2,000 miles reported. Look up ODI 10024728 at NHTSA ↗
Owner report 10038903 · 2003-09-15 (September 15, 2003)
2002 BUICK PARK AVENUE PURCHASED 07/23/02, LEFT FRONT DRIVER'S SEAT HAS EXCESS MOVEMENT ( FEELS LIKE ONE HALF TO ONE INCH MOVEMENT) EACH TIME I START AND STOP. THIS IS NOTICED, ESPECIALLY, WHEN STOPPING AND STARTING AT TRAFFIF LIGHTS. I FEEL VERY INSECURE, AS IF THE SEAT MAY COME LOOSE AND THROW ME INTO THE WINDSHIELD OR BACKWARD EACH TIME I START OR STOP THE VEHICLE. THE DEALER WAS CONTACTED ABOUT THIS CONCERN 10/02/02,10/23/02 AND 06/25/03.I ALSO CONTACTED BUICK CUSTOMER ASSISTANCE CENTER ABOUT 01/10/03. THE CONCLUSION SEEMS TO BE THAT THIS I…
Owner-reported narrative. Look up ODI 10038903 at NHTSA ↗
Owner report 10069598 · 2004-01-15 (January 15, 2004)
THERE WERE THREE SYSTEMS THAT HAD PROBLEMS, BUT ONE OF THE SYSTEMS, THE DOOR LOCKING SYSTEM, SEEMS TO HAVE CURED ITSELF. THE OTHER TWO PROBLEMS, THAT OF THE A/C AND THE SEAT MEMORY SYSTEMS, BEGAN TO SHOW UP AS SOON AS WE STARTED DRIVING THE CAR AFTER PURCHASE. THE FIRST TIME THAT I REGISTERED THOSE PROBLEMS WITH THE DEALERSHIP, THE CAR HAD BEEN DRIVEN 2886 MILES. WE PURCHASED THE CAR ON JULY 24, 2002. I SPOKE TO THE SERVICE MANAGER AT LEAST ONCE BEFORE TAKING THE CAR INTO THE DEALERSHIP ON SEPT. 11, 2002. AIR CONDITIONING: AFTER CAR SITS …
Owner-reported narrative. 2,886 miles reported. Look up ODI 10069598 at NHTSA ↗
Owner report 10115125 · 2005-02-07 (February 7, 2005)
THE INSTRUMENT CLUSTER ON THE CONSUMER'S 2002 BUICK PARK AVENUE FAILED. *BF *NM
Owner-reported narrative. 82,876 miles reported. Look up ODI 10115125 at NHTSA ↗
Owner report 10119904 · 2005-06-08 (June 8, 2005)
DT: THE DEALERSHIP HAS TOLD HER SHE NEEDS NEW BRAKES. LAST YEAR ON 4-20-04 SHE BROUGHT IT IN TO HAVE THE OIL CHANGED AND COMPLAINED ABOUT A PULSATION IN THE BRAKES. THEY TOLD HER THAT BOTH FRONT AND REAR BRAKES WERE GONE AND THEY REPLACED THEM AT NO CHARGE. ON 5-4-05. SHE IS HAVING THE SAME PROBLEM WITH HER BRAKES. THE SERVICE MANAGER,TOLD HER THAT THE BRAKES WERE GONE AGAIN. THEY TOLD HER THAT IT WAS AN ENVIRONMENTAL ISSUE AND WOULD NOT BE COVERED. *NM..ON APRIL 20, 2004 CONSUMER TOOK VEHICLE TO DEALER FOR AN OIL CHANGE, AND TO CHECK FOR PUL…
Owner-reported narrative. 16,595 miles reported. Look up ODI 10119904 at NHTSA ↗
Owner report 10121880 · 2005-05-23 (May 23, 2005)
TREAD SEPARATION ON GOODYEAR EAGLE LS TIRES. ON 5-17-05 DURING SCHEDULED TIRE ROTATION , DISCOVERED 2 OF 4 EAGLE LS 225-65R-16 TIRES HAD TREAD SEPARATION @ 51,660 MILES.MADISON GOODYEAR DEALER, IN LIEU OF REQUESTED ADJUSTMENT OFFERED SALE TIRES @ $119.00 EACH. INSTEAD I PURCHASED 4 NEW TIRES FROM A COMPETITOR.
Owner-reported narrative. Look up ODI 10121880 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
02V328000 · Latches/Locks/Linkages:Trunk Lid:Lock
Reported: 2002-12-09 (December 9, 2002)
ON CERTAIN PASSENGER VEHICLES, THE EMERGENCY TRUNK RELEASE HANDLE MAY BE INSTALLED OR FORCED OUT OF THE PROPER POSITION.
Consequence: IF THE CABLE IS OUT OF THE PROPER POSITION, IT COULD INCREASE THE FORCE REQUIRED TO ACTIVATE THE EMERGENCY TRUNK RELEASE HANDLE AND A PERSON TRAPPED IN THE TRUNK MAY NOT BE ABLE TO RELEASE THE TRUNK LATCH USING THE EMERGENCY TRUNK RELEASE HANDLE.
Remedy: DEALERS WILL SECURE THE EMERGENCY TRUNK RELEASE CABLE TO ENSURE THAT THE EMERGENCY TRUNK RELEASE HANDLE OPERATES PROPERLY. OWNER NOTIFICATION BEGAN DECEMBER 19, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300.
NHTSA campaign record ↗