2020 Buick ENCLAVE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
56 owner complaints analyzed
6 distinct recall campaigns
4,000 mi median reported failure mileage
Scope: 2020 model year. Data snapshot: . 13 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 15 of 56 complaints (26.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 10 | 17.9% |
| Braking behavior | 10 | 17.9% |
| Electrical and battery issues | 6 | 10.7% |
| Engine operation | 3 | 5.4% |
| Steering behavior | 2 | 3.6% |
| Fuel system concerns | 1 | 1.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 15 |
| Unknown Or Other | 12 |
| Electrical System | 9 |
| Power Train | 8 |
| Fuel/Propulsion System | 5 |
| Service Brakes | 4 |
| Seat Belts | 3 |
| Fuel System, Gasoline | 2 |
Engine: 15; Unknown Or Other: 12; Electrical System: 9; Power Train: 8; Fuel/Propulsion System: 5; Service Brakes: 4; Seat Belts: 3; Fuel System, Gasoline: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 8 |
| 25,000 to 49,999 | 4 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 8; 25,000 to 49,999: 4; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (8). 43 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2020 | 6 |
| 2021 | 3 |
| 2022 | 2 |
| 2023 | 7 |
| 2024 | 10 |
| 2025 | 9 |
| 2026 | 19 |
2020: 6; 2021: 3; 2022: 2; 2023: 7; 2024: 10; 2025: 9; 2026: 19
Pattern summary
Engine leads the component reports. Transmission and shifting appears in 10 complaint narratives. Braking behavior appears in 10 complaint narratives. Electrical and battery issues appears in 6 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11330057 · 2020-06-22 (June 22, 2020)
I BOUGHT A 2020 BUICK ENCLAVE, (OWNED BY GMC) WITH 6 MILES ON IT, 1 WEEK AGO. YESTERDAY THE CHECK ENGINE LIGHT CAME ON AND THE CAR STARTED JERKING ANYTIME THE TRANSMISSION SWITCHED GEARS. I CALLED TO TRY TO GET IT IN TO A CERTIFIED BUICK DEALERSHIP TO BE LOOKED AT AND NOWHERE CAN GET IT IN FOR 3-5 DAYS AND NONE OF THE DEALERSHIPS WILL GIVE A LOANER CAR UNTIL THE TIME OF THE VEHICLE APPOINTMENT. I CONTACTED BUICK DIRECTLY REGARDING THIS AND THEY TOLD ME THE SAME THING, THAT WE CAN'T GET A SAFE DRIVING VEHICLE, UNTIL THE ONE WE HAVE CAN BE LOOKED…
Owner-reported narrative. 600 miles reported. Look up ODI 11330057 at NHTSA ↗
Owner report 11331938 · 2020-07-01 (July 1, 2020)
BOUGHT BRAND NEW 2020 BUICK ENCLAVE, WITH 4 MILES ON IT, ON 6/13/20. STARTED HAVING TRANSMISSION PROBLEMS ALMOST IMMEDIATELY. THE CAR WOULD JERK HARD (HARD SHIFT) WHEN PUSHING ON THE GAS AND ALSO ANYTIME IT WAS PLACED IN PARK. ON 6/21/20 THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE WOULD BARELY SHIFT. CALLED LOCAL BUICK - GM DEALERSHIP TO GET REPAIRED. LOCAL SHOP RESTARTED COMPUTER ON 6/24/20 AND SAID THAT IT WAS GOOD TO GO. DROVE IT LESS THAN 3 MILES BEFORE SERVICE ENGINE LIGHT CAME BACK ON AND JOLTING STARTED AGAIN. ON THE DRIVE BACK TO TH…
Owner-reported narrative. 100 miles reported. Look up ODI 11331938 at NHTSA ↗
Owner report 11363339 · 2020-10-08 (October 8, 2020)
REAR SUNSHADE CLIP HAS BROKEN TWICE IN THE 5 MONTHS.
Owner-reported narrative. Look up ODI 11363339 at NHTSA ↗
Owner report 11376503 · 2020-11-27 (November 27, 2020)
VEHICLE JERKS AT LOW SPEEDS WHEN ACCELERATING. BRAKES GRIND WHEN APPLIED AT HARD BRAKING OR REGULAR BRAKING.
Owner-reported narrative. 3,300 miles reported. Look up ODI 11376503 at NHTSA ↗
Owner report 11382917 · 2020-12-10 (December 10, 2020)
I WAS DRIVING ON A STATE HIGHWAY WITH OPEN FIELDS ON BOTH SIDES. THERE WERE NO OTHER CARS OR TRUCKS ON THE ROAD. CLEAR BLUE SKY AND THE TEMPERATURE WAS ABOUT 50 DEGREES. NO WINDOWS WERE OPEN IN THE CAR. I WAS ON CRUISE CONTROL AT 62 MPH. THERE WAS WHAT I CAN ONLY DESCRIBE AS AN EXPLOSION SOUND SOMETHING CLOSE TO THE SOUND OF A 45ACP PISTOL DISCHARGE.. LUCKILY I HAD THE SUN SCREEN CLOSED OR I WOULD HAVE HAD GLASS EVERYWHERE. THE FRONT SUNROOF HAD EXPLODED AND THERE WAS A 18" HOLE IN THE MIDDLE OF IT. THE FORCE OF THE BREAK WENT UP, MEANI…
Owner-reported narrative. 4,000 miles reported. Look up ODI 11382917 at NHTSA ↗
Owner report 11383291 · 2020-12-14 (December 14, 2020)
FACTORY RUNNING BOARDS ON 2020 BUICK ENCLAVE ICE UP IN WINTER DRIVING BLOCKING THE DRIVER AND PASSENGER DOORS FROM OPENING. VEHICLE CAN BE PARKED AND IF ICE ACCUMULATES OR SNOW MELTS AND FREEZES THE DOOR WILL NOT OPEN. IF VEHICLE IS IN MOTION AND ICE/SLUSH BUILD UP AND FREEZE THE DOORS WILL NOT OPEN.
Owner-reported narrative. 1,500 miles reported. Look up ODI 11383291 at NHTSA ↗
Owner report 11415643 · 2021-05-08 (May 8, 2021)
BRAKE GRINDING NOISE
Owner-reported narrative. 2,000 miles reported. Look up ODI 11415643 at NHTSA ↗
Owner report 11415777 · 2021-05-10 (May 10, 2021)
TL* THE CONTACT OWNS A 2020 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING DOWNHILL AT APPROXIMATELY 75 MPH, THE VEHICLE DECELERATED TO APPROXIMATELY 20 MPH WITH 'CAN NOT SHIFT IN THIS POSITION' MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO SOMERSET BUICK LOCATED AT 1850 W. MAPLE RD, TROY, MI 48084, WHO DIAGNOSED THAT THE FUEL TANK SENSOR WAS FAULTY. THE FUEL TANK SENSOR WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE TRANSMISSION SERVICE REQUIRED MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CAUSE OF THE FAILUR…
Owner-reported narrative. 7,100 miles reported. Look up ODI 11415777 at NHTSA ↗
Recall history
6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
19V643000 · Structure:Frame And Members
Reported: 2019-09-06 (September 6, 2019)
General Motors LLC (GM) is recalling certain 2020 Buick Enclave and Chevrolet Traverse vehicles. The right-hand frame rail in the engine compartment may be cracked.
Consequence: A crack in the frame rail may reduce crash performance, increasing the risk of an injury.
Remedy: GM will notify owners, and dealers will inspect and, as necessary, replace the vehicle, free of charge. The recall began October 4, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or Buick customer service at 1-800-521-7300. GM's number for this recall is N192268310.
NHTSA campaign record ↗20V446000 · Air Bags:Side/Window:Curtain:Inflator
Reported: 2020-07-30 (July 30, 2020)
General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is N202305380.
NHTSA campaign record ↗20V639000 · Fuel System, Gasoline:Delivery:Fuel Pump
Reported: 2020-10-15 (October 15, 2020)
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.
Consequence: Insufficient fuel supply can result in an engine stall without warning, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the fuel pump module. The recall began November 16, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202314760.
NHTSA campaign record ↗20V668000 · Power Train:Automatic Transmission
Reported: 2020-10-29 (October 29, 2020)
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
NHTSA campaign record ↗20V684000 · Tires
Reported: 2020-11-05 (November 5, 2020)
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Consequence: Overcured tires may experience a carcass break in the sidewall resulting in a sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss. Either condition increases the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect vehicles and replace tires that have DOT number and production mold number combinations identified by Continental, free of charge. The recall began December 17, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319030.
NHTSA campaign record ↗21V115000 · Tires
Reported: 2021-02-25 (February 25, 2021)
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Consequence: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
NHTSA campaign record ↗