2013 Buick ENCLAVE: complaints, problems and recalls

THE FRONT DOORS OF THE 2013 BUICK ENCLAVE HAVE RAZOR SHARP CORNERS THAT CAN CUT THE CALF OF YOUR LEG AS YOU EXIT THE VEHICLE. THE DOORS ARE DESIGNED WITH A SHARP CORNER THAT JUTES OUT ON ITS LOWER EDGE. AS A DRIVER, I HAVE BEEN CUT TWICE IN THE 6 MONTHS I HAVE OWNED THE VEHICLE, ONE TIME EVEN THROUGH A PAIR OF JEANS! OTHER MEMBERS OF THE FAMILY HAVE ALSO BEEN CUT. ALL CUTS DREW BLOOD. *TR

Owner-reported narrative. 6,028 miles reported. Look up ODI 10553486 at NHTSA ↗

WE LEASED A 2013 BUICK ENCLAVE IN DEC. 2012. EVER SINCE WE'VE HAD THE VEHICLE WE HAVE HAD AN ISSUE WITH THE ENTERTAINMENT/NAVIGATION CENTER. THE UNIT SHORTS OUT WHEN WE ARE BACKING UP THE VEHICLE, USUALLY WHEN WE ARE GOING BACK AND FORTH TO PARK IN OUR GARAGE. SOMETIMES IT SHUTS DOWN WITH A LOUD "POP" WHICH IS VERY UNSETTLING. WHEN THIS HAPPENS THE BACKUP CAMERA SHUTS DOWN AS WELL. WE HAVE TO RESTART THE SYSTEM BEFORE IT WORKS AGAIN. THIS HAPPENS SEVERAL TIMES A MONTH AND SOMETIMES SEVERAL TIMES A WEEK.

Owner-reported narrative. 1,000 miles reported. Look up ODI 10579737 at NHTSA ↗

TL* THE CONTACT OWNS A 2013 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE TRAVELING 5 MPH, THE VEHICLE CRASHED HEAD-ON INTO ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED AND REQUIRED IMMEDIATE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 11,500.

Owner-reported narrative. 11,500 miles reported. Look up ODI 10595132 at NHTSA ↗

TL* THE CONTACT OWNS A 2013 BUICK ENCLAVE. THE CONTACT STATED THE HEATER OVERHEATED AND AS A RESULT, THE CONTACT SUSTAINED A BURN TO THE FOOT. THE VEHICLE WAS TAKEN TO A DEALER, WHO STATED THAT THE VEHICLE DID NOT OVERHEAT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS UNAVAILABLE. THE VIN WAS NOT AVAILABLE.

Owner-reported narrative. Look up ODI 10609799 at NHTSA ↗

GM IS DOING THE RECALL FOR CHAFING AFFECTING THE STEEL CABLE (14V266000 OR 14187) THE RUBBER SLEEVE MY DEALER INSTALLED IS AGGRESSIVELY CHAFING WORSE THAN BEFORE, EVEN ON THE PASSENGER SIDE, WHICH BARELY GETS ANY USE. IT APPEARS THE FIX IS WORSE THAN BEFORE ... THE PLASTIC AROUND THE SEAT IS EASILY TEARING AWAY THE SLEEVE (AFTER ONLY A FEW WEEKS) AND WILL DIRECTLY AFFECT THE SEAT BELT. SOMEONE COULD GET KILLED, AND PEOPLE ARE PROBABLY NOT CHECKING SINCE THEY THOUGHT THE RECALL SOLVED THE PROBLEM... I HAVE PHOTOS OF THE PROBLEM IS YOU WANT,…

Owner-reported narrative. 12,700 miles reported. Look up ODI 10611244 at NHTSA ↗

WHILE CAR IS IN MOTION (AROUND 35-40 MPH) THE STABILITRAK, ABS, A/C, BLIND-SPOT MONITOR SHUTS OFF; SPEEDOMETER, GAS GAUGE, BATTERY GAUGE ON DASHBOARD ALL GO DOWN TO ZERO (EVEN WHEN CAR IS MOVING); ENGINE IS STILL RUNNING, BUT VEHICLE DOES NOT RESPOND WHEN ACCELERATOR IS APPLIED. IF ENGINE IS TURNED OFF AND ALLOWED TO REST A MINUTE OR TWO AND THEN RESTART IS TRIED, IT EITHER DOES NOT START AT ALL OR IT WILL START, BUT WILL NOT MOVE OVER 20 MPH (JUST ENOUGH TO GET OFF THE ROAD.) IF ALLOWED TO REST @10 MINUTES, ENGINE WILL START AGAIN, DASHBOARD I…

Owner-reported narrative. 14,660 miles reported. Look up ODI 10628529 at NHTSA ↗

RECENTLY, THE VEHICLE HAS STARTED SHUTTING OFF WHILE DRIVING. ON SEPTEMBER 13, 2014, WHILE DRIVING THE VEHICLE, THE "SERVICE BATTERY CHARGING SYSTEM" LIGHT CAME ON. I IMMEDIATELY CONTACTED THE DEALERSHIP, WHICH INSTRUCTED ME TO BRING THE VEHICLE IN. WHEN I DROPPED THE VEHICLE OFF AT THE DEALERSHIP, THE SERVICE TECHNICIAN SAW THE SERVICE LIGHT. THE DEALERSHIP INSPECTED THE VEHICLE OVER THE NEXT COUPLE DAYS AND STATED IT WAS NOT ABLE TO FIND A PROBLEM. I PICKED THE VEHICLE UP THE MORNING OF SEPTEMBER 17, 2014. WITHIN HOURS OF PICKING UP …

Owner-reported narrative. 32,624 miles reported. Look up ODI 10644760 at NHTSA ↗

CONSUMER WRITING IN REGARDS TO 2013 BUICK ENCLAVE VEHICLE. HE IS REQUESTING REIMBURSEMENT FOR SEAT BELT RECALL REPAIR. *KL

Owner-reported narrative. 9,590 miles reported. Look up ODI 10651230 at NHTSA ↗

Reported: 2014-03-17 (March 17, 2014)

General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.

Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.

Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.

Reported: 2014-05-20 (May 20, 2014)

General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.

Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.

Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.

Reported: 2021-04-08 (April 8, 2021)

General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.

Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.

Reported: 2021-10-07 (October 7, 2021)

General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.