2010 Buick ENCLAVE: complaints, problems and recalls

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING ON AN INCLINE, THE VEHICLE INTERMITTENTLY ROLLED BACKWARD. HE HAS TO EXERT GREAT FORCE DURING BRAKE APPLICATION TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, AND THE TECHNICIAN CONCLUDED THAT THERE WAS A DESIGN FLAW. HOWEVER NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 1,970. THE CURRENT MILEAGE WAS 2,000.

Owner-reported narrative. 1,970 miles reported. Look up ODI 10286368 at NHTSA ↗

I OWN A 2010 BMW.THE CRUISE CONT. HAS BEEN CHANGED FOR 2010 & IN MY OPINION IS A SAFETY HAZARD.NO FAILURES-NO ACCIDENTS-YET. STANDARD FEATURE OF 2010 BMW 3, 4, 1, SERIES & PERHAPS ALL (MANUAL TRANSMISSIONS) IS THE CRUISE CONTROL DOES NOT DISENGAGE WHEN THE CLUTCH PEDAL IS DEPRESSED. THIS IS A NEW FEATURE FOR THE 2010 MODELS. IT HAS ALWAYS DISENGAGED BY PRESSING THE CLUTCH OR BRAKE, AND OBVIOUSLY BY MANUALLY TURNING OFF. THE RESULT IS IF THE CRUISE IS ON, AND THE DRIVER DOWNSHIFTS FOR BRAKING, WHEN THE CLUTCH IS RELEASED, THE CAR SHOOTS BAC…

Owner-reported narrative. 20 miles reported. Look up ODI 10293721 at NHTSA ↗

I STOPPED ON AN UPHILL GRADE AND THE CAR ROLLED BACKWARD WHEN I RELEASED THE BRAKE TO MOVE FORWARD INTO TRAFFIC. I CALLED THE DEALER AND SPOKE WITH SERVICE AND WAS INFORMED THAT ALL 2010 BUICK ENCLAVES DID THAT. I BRAKED THE CAR AGAIN BEFORE I HIT THE CAR BEHIND ME. THE CAR IS NOW AT THE SERVICE DEPARTMENT & THEY ARE CHECKING IT OUT. *TR

Owner-reported narrative. 6,881 miles reported. Look up ODI 10308692 at NHTSA ↗

ON SLIGHT INCLINE THE VEHICLE DOESN'T HOLD IT'S POSITION UNLESS STRONG PRESSURE IS PLACED ON THE BRAKE PEDAL. OTHERWISE THE VEHICLE ROLLS BACK. NEARLY ROLLED BACK INTO VEHICLE BEHIND. *TR

Owner-reported narrative. 900 miles reported. Look up ODI 10310182 at NHTSA ↗

THE MIDDLE AND REAR SEATS IN THE VEHICLE HAVE HEAD RESTRAINTS THAT TILT FORWARD AND ARE NOT ADJUSTABLE OR REMOVABLE AND MAKE IT EXTREMELY DIFFICULT (IMPOSSIBLE) TO INSTALL CARSEATS OR HIGH-BACK BOOSTERS CORRECTLY AND SAFELY. THE SEAT BELTS ARE ALSO VERY DIFFICULT TO REACH/BUCKLE FOR A PASSENGER IN A BOOSTER SEAT. THEY ARE VERY LOW IN THE SEAT. *TR

Owner-reported narrative. 1 miles reported. Look up ODI 10315135 at NHTSA ↗

SPEED IN SPEEDO IMPOSSIBLE TO READ DAY OR NIGHT. SPEEDO CURRENTLY IN KILOMETERS AND WE TRAVEL ALOT IN THE USA MPG ARE SHOWN IN THE SPEEDO BUT BECAUSE OF LIGHTING AND VERY FAINT PRINT IT IS IMPOSSIBLE TO READ THE MPH SPEED. I WENT INTO A CORNER TOO FAST BECAUSE I COULD ONLY GUESS THE SPEED. DEALER ONFORMS ME THERE IS NO EXPECTED FIX. MUST WE KILL SOMEONE TO GET AN IMPORTANT FIX OR EVEN CONSIDERED. *TR

Owner-reported narrative. 95 miles reported. Look up ODI 10317292 at NHTSA ↗

BUICK ENCLAVE WILL ROLL BACK WHEN ON A HILL. WHEN I HAVE THE BRAKES ON WHILE ON AN INCLINE AND ATTEMPT TO RELEASE THE BRAKE TO HIT THE GAS PEDAL AND ADVANCE FORWARD, THE CAR DOES NOT STOP. THE VEHICLE WILL CONTINUE TO ROLL BACK WHEN ON AN INCLINE (WHETHER SLIGHT OR DRASTIC OF AN INCLINE) IF THE BRAKES ARE NOT APPLIED. THIS HAS CAUSED A THREAT TO MY LIFE AND OTHERS SEVERAL TIMES. WHEN I AM STOPPED ON AN INCLINE, I HAVE TO "PUNCH THE GAS" IN ORDER TO AVOID HITTING THE CAR BEHIND ME. THIS TYPE OF APPLIED ADVANCEMENT HAS CAUSED THE WHEELS TO …

Owner-reported narrative. 7,000 miles reported. Look up ODI 10325975 at NHTSA ↗

2010 BUICK ENCLAVE. ACCELERATOR PEDAL CAUSING POTENTIAL ACCIDENT HAZARD *GR THE CONSUMER STATED WHILE PARKED AND SITTING IN THE VEHICLE, HIS RIGHT SHOE, WHICH WAS RESTING ON THE ACCELERATOR BECAME STUCK TIGHTLY TO THE CARPETING WHICH RUNS ALONG SIDE THE CENTER OF THE CONSOLE THAT EXTENDS UNDER THE DASH PANEL. TO DISENGAGE HIS SHOE, THE CONSUMER HAD TO REACH DOWN AND PHYSICALLY PULL HIS FOOT FREE. THE CONSUMER STATED HIS SHOES HAD VELCRO STRAPS ON THEM AND HE INADVERTENTLY RESTED HIS RIGHT FOOT AGAINST THE CARPETING ON THE CONSOLE. AS THE STRA…

Owner-reported narrative. Look up ODI 10327471 at NHTSA ↗

Reported: 2010-08-12 (August 12, 2010)

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.

Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.

Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

Reported: 2014-03-17 (March 17, 2014)

General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.

Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.

Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.

Reported: 2014-05-20 (May 20, 2014)

General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.

Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.

Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.

Reported: 2015-06-30 (June 30, 2015)

General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.

Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.

Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.

Reported: 2021-04-08 (April 8, 2021)

General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.

Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.

Reported: 2021-10-07 (October 7, 2021)

General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.