2009 Braun TOWN & COUNTRY: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
29 owner complaints analyzed
3 distinct recall campaigns
18,000 mi median reported failure mileage
Scope: 2009 model year. Data snapshot: . 26 complaints include usable failure mileage.
Most common problems
Service Brakes, Hydraulic is the most frequently named component, appearing in 12 of 29 complaints (41.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 14 | 48.3% |
| Electrical and battery issues | 3 | 10.3% |
| Transmission and shifting | 2 | 6.9% |
| Steering behavior | 2 | 6.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes, Hydraulic | 12 |
| Electrical System | 5 |
| Vehicle Speed Control | 3 |
| Electrical System: Instrument Cluster/Panel | 2 |
| Engine And Engine Cooling | 2 |
| Air Bags | 1 |
| Engine And Engine Cooling:Cooling System | 1 |
| Equipment | 1 |
Service Brakes, Hydraulic: 12; Electrical System: 5; Vehicle Speed Control: 3; Electrical System: Instrument Cluster/Panel: 2; Engine And Engine Cooling: 2; Air Bags: 1; Engine And Engine Cooling:Cooling System: 1; Equipment: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 20 |
| 25,000 to 49,999 | 4 |
| 50,000 to 74,999 | 2 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 20; 25,000 to 49,999: 4; 50,000 to 74,999: 2; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (20). 3 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2010 | 24 |
| 2011 | 5 |
2010: 24; 2011: 5
Pattern summary
Service Brakes, Hydraulic leads the component reports. Braking behavior appears in 14 complaint narratives. Electrical and battery issues appears in 3 complaint narratives. Transmission and shifting appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10327493 · 2010-04-26 (April 26, 2010)
TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHEN DRIVING APPROXIMATELY 70 MPH ATTEMPTING TO PASS ANOTHER VEHICLE, THE VEHICLE BECAME STUCK IN GEAR AND CONTINUED TO ACCELERATE. THE DRIVER HAD TO APPLY EXTREME CONTINUOUS PRESSURE TO THE ACCELERATOR PEDAL SINCE THE BRAKES WOULD NOT SLOW THE VEHICLE DOWN. AT THAT POINT, THE VEHICLE BEGAN TO DECELERATE. SHE TOOK THE VEHICLE TO THE DEALER AND THE COMPUTER WAS UPDATED. IN APRIL 2010, WHILE DRIVING APPROXIMATELY 50 MPH ACCELERATING AND ATTEMPTING TO PASS ANOTHER VEHICLE,…
Owner-reported narrative. 18,000 miles reported. Look up ODI 10327493 at NHTSA ↗
Owner report 10329900 · 2010-05-11 (May 11, 2010)
MY 2009 CHRYSLER TOWN AND COUNTRY WITH LESS THAN 27,000 MILES REQUIRED RE-DO OF ALL ROTORS DUE TO WHAT THE DEALER SAID WAS EXCESSIVE WEAR. THE PROBLEM WAS NOTICED BECAUSE I BEGAN TO EXPERIENCE A WOBBLE IN THE STEERING WHEEL UPON BRAKING. THIS VEHICLE WAS PURCHASED 1 YR AGO AS A DEMO AND I HAVE NEVER EXPERIENCED A BRAKE PROBLEM LIKE THIS IN ANY VEHICLE I HAVE EVER OWNED, SO I HAVE TO BELIEVE THE PROBLEM WAS NOT DUE TO "MY IMPROPER DRIVING/BRAKING" HABITS AS WAS INFERRED BY THE DEALER. *TR
Owner-reported narrative. Look up ODI 10329900 at NHTSA ↗
Owner report 10331930 · 2010-05-24 (May 24, 2010)
TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN & COUNTRY. AS THE CONTACT WAS DRIVING AT 40 MPH, THE GAUGES ON THE INSTRUMENT PANEL FAILED AND STARTED TO BLINK ON AND OFF. THE FUEL GAUGE BEGAN TO FLUCTUATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP FOUR TIMES BUT THE DEALER COULD NOT DUPLICATE THE FAILURE. THE DEALER REPLACED THE COMPUTER MODULE BUT THE FAILURE CONTINUED TO OCCUR. ANOTHER DRIVER EXPERIENCED THE SAME FAILURE. THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED TO TAKE THE VEHICLE TO THE DEALERSHIP AGAIN FOR A DIAGNOSTIC TEST. W…
Owner-reported narrative. 12,776 miles reported. Look up ODI 10331930 at NHTSA ↗
Owner report 10332044 · 2010-05-24 (May 24, 2010)
TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN & COUNTRY. WHILE THE VEHICLE WAS PARKED, IT CAUGHT FIRE. THE WINDSHIELD WIPERS WERE TURNED ON AND THE LIGHTS ON THE INSTRUMENT PANEL WERE ILLUMINATED. THE FIRE ORIGINATED UNDER THE HOOD. THE CONTACT CALLED THE FIRE DEPARTMENT AND AFTER THE FIRE WAS EXTINGUISHED, THE CONTACT WAS INFORMED THAT THE FIRE WAS ELECTRICAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT HER VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE CURRENT AND FAILURE MILEAGES WER…
Owner-reported narrative. 7,300 miles reported. Look up ODI 10332044 at NHTSA ↗
Owner report 10332103 · 2010-05-25 (May 25, 2010)
YESTERDAY WHILE OPERATING MY 09 TOWN AND COUNTRY AT 45 MPH WITH MYSELF ( 4 MONTHS PREGNANT) AND MY 5 YEAR OLD IN THE CAR, EVERY LIGHT ON THE DASH LIGHT UP LIKE A CHRISTMAS TREE, CHIMES WENT OFF AS THOUGH A DOOR WAS OPEN, THE WIPERS BOTH FRONT AND BACK TURNED AND MY DRIVERS SET STARTED SLIDING BACK AND FORTH AS IF BEING ADJUSTED ALL WHILE DRIVING. I HAVE CONTACTED THE CHRYSLER CORP REGARDING THIS INCIDENT. THEY DO NOT SEEM CONCERNED. I WOULD LIKE TO KNOW IF THERE HAVE BEEN ANY OTHER SIMILAR COMPLAINTS. I WAS SCARED, IT WAS VERY DISTRACTING TO H…
Owner-reported narrative. 22,800 miles reported. Look up ODI 10332103 at NHTSA ↗
Owner report 10333993 · 2010-06-01 (June 1, 2010)
MY HUSBAND WHO WAS DRIVING MY 2009 TOWN AND COUNTRY CHRYSLER AND HAD A TERRIBLE ACCIDENT =- RESULTING IN A TOTAL FOR THE CAR. MY COMPLAINT IS THAT THE CAR WAS TRAVELING AT A RATE OF 65 MILES AN HOUR AND IT HIT A TREE AND DOWN AND EMBARKMENT AND NONE OF THE AIR BAGS WENT OFF - NONE. MY HUSBAND WAS VERY LUCKY AND SUFFERED ONLY A SMALL CONCUSSION, BRUISES AND A SPRAINED LEFT ANKLE AND SEVERAL CUTS. WE WERE TOLD THAT IT OUR CAR WAS NOT HIT ON THE SPOT TO DEPLOYED THE AIR BAGS - DOES THAT MEAN THE NEXT TIME WE HAVE AN ACCIDENT WE SHOULD STEER SO…
Owner-reported narrative. 31,000 miles reported. Look up ODI 10333993 at NHTSA ↗
Owner report 10334147 · 2010-06-01 (June 1, 2010)
TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN & COUNTRY. WHILE DRIVING 58 MPH THE CONTACT NOTICED THAT THE VEHICLE BEGAN TO ACCELERATE WITHOUT WARNING, THE BRAKES WOULD NOT STOP THE VEHICLE. IN ORDER TO STOP THE VEHICLE IT HAD TO BE SHIFTED INTO NEUTRAL GEAR. THE FAILURE WAS BEING DIAGNOSED WHEN THE COMPLAINT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 22,000.
Owner-reported narrative. 22,000 miles reported. Look up ODI 10334147 at NHTSA ↗
Owner report 10334494 · 2010-06-03 (June 3, 2010)
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN & COUNTRY. SHE STATED THAT IN FEBRUARY 2010, THE DASHBOARD WARNING LIGHTS ILLUMINATED AND UNKNOWN FUMES FILLED THE VEHICLE CABIN. THE VEHICLE ALSO BEGAN TO DECREASE IN SPEED WITHOUT WARRANT. THE DEALER WAS UNABLE TO DUPLICATE THE FUME FAILURE HOWEVER, THERE WERE UNKNOWN REPAIRS MADE TO THE VEHICLE IN AN EFFORT TO CORRECT THE DASHBOARD FAILURE. THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 13,000.
Owner-reported narrative. 3,000 miles reported. Look up ODI 10334494 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
10V148000 · Fuel System, Gasoline:Storage:Tank Assembly:Filler Pipe And Cap
Reported: 2010-04-13 (April 13, 2010)
THE BRAUN CORPORATION IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2010 CHRYSLER TOWN & COUNTRY AND DODGE CARAVAN COMMERCIAL ENTERVANS WHICH WERE ALTERED BY BRAUN BETWEEN JANUARY 21, 2009 AND MARCH 19, 2010. DURING CONVERSION, THE CHASSIS WAS RAISED AND THE FLOOR WAS LOWERED TO ACCOMMODATE WHEELCHAIR ACCESSIBILITY FEATURES. IN RAISING THE CHASSIS, THE FUEL FILL PIPE COMES INTO CLOSER PROXIMITY TO THE LEFT REAR TIRE. IN ROUGH OR AGGRESSIVE DRIVING SITUATIONS, THE TIRE MAY INTERMITTENTLY CONTACT THE FUEL FILL PIPE.
Consequence: CONTACT BETWEEN THE TIRE AND FUEL FILL PIPE MAY WEAR A HOLE IN ONE OR THE OTHER COMPONENTS OVER TIME. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL IN THE EVENT OF TIRE PRESSURE LOSS, OR A VEHICLE FIRE IN THE EVENT THE FUEL PIPE IS COMPROMISED.
Remedy: BRAUN WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 4, 2010. OWNERS MAY CONTACT BRAUN TOLL-FREE AT 1-800-488-0359.
NHTSA campaign record ↗10V164000 · Suspension:Rear
Reported: 2010-04-23 (April 23, 2010)
THE BRAUN CORPORATION IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2010 CHRYSLER TOWN & COUNTRY AND DODGE CARAVAN MOBILITY CONVERSIONS WHICH WERE ALTERED BY BRAUN BETWEEN JANUARY 21, 2009 AND MARCH 19, 2010. DURING CONVERSION, THE CHASSIS WAS RAISED AND THE FLOOR WAS LOWERED TO ACCOMMODATE WHEELCHAIR ACCESSIBILITY FEATURES. IN RAISING THE CHASSIS, THE REAR SPRING HATS COME INTO CLOSER PROXIMITY TO THE REAR TIRES. IN ROUGH OR AGGRESSIVE DRIVING SITUATIONS THE TIRES MAY INTERMITTENTLY CONTACT THE REAR SPRING HATS.
Consequence: CONTACT BETWEEN THE TIRE SPRING HAT MAY WEAR A HOLE IN THE TIRE OVER TIME. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL IN THE EVENT OF TIRE PRESSURE LOSS INCREASING THE RISK OF A CRASH.
Remedy: BRAUN WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 4, 2010. OWNERS MAY CONTACT BRAUN TOLL-FREE AT 1-800-488-0359.
NHTSA campaign record ↗10V235000 · Electrical System:Wiring
Reported: 2010-06-03 (June 3, 2010)
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY PASSENGER VEHICLES MANUFACTURED FROM FEBRUARY 2007 THROUGH SEPTEMBER 2009. SOME OF THE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY ROUTED WIRE HARNESS THAT MAY HAVE A CONDITION WHERE THE LOWER SLIDING DOOR HINGE BRACKET CAN MAKE CONTACT AND WEAR THROUGH THE WIRE INSULATION.
Consequence: A SHORT CIRCUIT COULD OCCUR INSIDE THE SLIDING DOOR, OVERHEATING THE LATCH, POSSIBLY RESULTING IN A FIRE.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 15, 2010. OWNERS MAY CONTACT CHRYSLER TOLL-FREE AT 1-800-853-1403.
NHTSA campaign record ↗