2023 Braun RAM PROMASTER: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2023 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Forward Collision Avoidance: Automatic Emergency Braking is the most frequently named component, appearing in 1 of 2 complaints (50.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 1 | 50.0% |
| Steering behavior | 1 | 50.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Forward Collision Avoidance: Automatic Emergency Braking | 1 |
| Forward Collision Avoidance: Warnings | 1 |
| Steering | 1 |
| Unknown Or Other | 1 |
Forward Collision Avoidance: Automatic Emergency Braking: 1; Forward Collision Avoidance: Warnings: 1; Steering: 1; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 2 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2025 | 2 |
2025: 2
Pattern summary
Forward Collision Avoidance: Automatic Emergency Braking leads the component reports. Braking behavior appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11679781 · 2025-08-11 (August 11, 2025)
Followup of Case # 11612576 filed 10/04/24. The issue of our UConnect system faulting out has never been resolved after much troubleshooting by the dealership. The system continues to fault out which disables the Automatic Emergency Braking system and the Emergency SOS systems also. This system faults out continually while driving. The safety features are disabled more than enabled according to the indicator lights on the display. My concern is that it disables the safety feature but question if it can also activate the braking when it shouldn…
Owner-reported narrative. Look up ODI 11679781 at NHTSA ↗
Owner report 11693680 · 2025-10-15 (October 15, 2025)
Intermitent loss of electronic power steering. Dealer Service Tech says it is water intrusion into the steering rack. Part needs replacement. Dash warning at time of failure only once. I have heard from other owners this is a common problem.
Owner-reported narrative. Look up ODI 11693680 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
25V330000 · Back Over Prevention: Sensing System: Camera
Reported: 2025-05-21 (May 21, 2025)
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
NHTSA campaign record ↗26V171000 · Structure:Emergency:Escape/Egress/Exit
Reported: 2026-03-20 (March 20, 2026)
Braun Corporation (Braun) is recalling certain 2023-2024 Ram ProMaster vehicles. The installed window may have the wrong type of glass for an emergency exit. As such, these vehicles fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Consequence: A noncompliant emergency exit can increase the risk of ejection and injury during a crash.
Remedy: Dealers will replace the window, free of charge. Interim owner notification letters explaining the safety risk were mailed by May 26, 2026. Owners will receive another notice once remedy becomes available. Owners may contact Braun's customer service at 1-800-488-0359.
NHTSA campaign record ↗