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U.S. public vehicle records

2011 Bmw X5 SAV: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

24 owner complaints analyzed

3 distinct recall campaigns

78,620 mi median reported failure mileage

Scope: 2011 model year. Data snapshot: . 20 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 10 of 24 complaints (41.7%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Fuel system concerns625.0%
Engine operation312.5%
Transmission and shifting28.3%
Braking behavior28.3%
Electrical and battery issues28.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
10
Fuel/Propulsion System
7
Power Train
7
Air Bags
3
Unknown Or Other
3
Electrical System
2
Electronic Stability Control (Esc)
2
Vehicle Speed Control
2
Component breakdown data
CategoryCount
Engine10
Fuel/Propulsion System7
Power Train7
Air Bags3
Unknown Or Other3
Electrical System2
Electronic Stability Control (Esc)2
Vehicle Speed Control2

Engine: 10; Fuel/Propulsion System: 7; Power Train: 7; Air Bags: 3; Unknown Or Other: 3; Electrical System: 2; Electronic Stability Control (Esc): 2; Vehicle Speed Control: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
1
25,000 to 49,999
2
50,000 to 74,999
6
75,000 to 99,999
9
100,000 to 149,999
2
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0001
25,000 to 49,9992
50,000 to 74,9996
75,000 to 99,9999
100,000 to 149,9992
150,000 and above0

Under 25,000: 1; 25,000 to 49,999: 2; 50,000 to 74,999: 6; 75,000 to 99,999: 9; 100,000 to 149,999: 2; 150,000 and above: 0

75,000 to 99,999 miles has the most reports with usable mileage (9). 4 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2013
1
2014
1
2015
2
2016
6
2017
9
2018
5
Complaints over time data
CategoryCount
20131
20141
20152
20166
20179
20185

2013: 1; 2014: 1; 2015: 2; 2016: 6; 2017: 9; 2018: 5

Pattern summary

Engine leads the component reports. Fuel system concerns appears in 6 complaint narratives. Engine operation appears in 3 complaint narratives. Transmission and shifting appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10505048 · 2013-03-30 (March 30, 2013)

ON DECEMBER 26, 2012, WHILE DRIVING NORTH AT A HIGH SPEED IN HEAVY TRAFFIC IN THE SECOND LANE ON A FOUR LANE SEGMENT OF HIGHWAY 11 KENOELEHUA HIGHWAY AT ITS MERGING JUNCTION WITH THE HIGHWAY 130 KEAAU BYPASS ROAD, AN ENGINE PARTIAL MALFUNCTION OCCURRED CAUSING DECELERATION AND A COMPLETE ENGINE SHUT DOWN ON THE ROAD SHOULDER. ON JANUARY 4, 2013, AFTER RETRIEVING THE VEHICLE FROM REPLACEMENT OF THE LOW PRESSURE FUEL PUMP PURSUANT TO THE DECEMBER 26, 2012 MALFUNCTION, WHILE DRIVING NORTH AT A HIGH SPEED IN HEAVY TRAFFIC ON HIGHWAY 19 QUEEN KAA…

Owner-reported narrative. 8,554 miles reported. Look up ODI 10505048 at NHTSA ↗

Owner report 10638026 · 2014-09-22 (September 22, 2014)

THIS COMPLAINT SPECIFICALLY ADDRESSES THE RECALL LISTED BELOW. EVEN THOUGH THIS RECALL WAS ISSUED IN APRIL, NO RESOLUTION HAS BEEN AVAILABLE. THE VERY THING THE RECALL WAS TRYING TO PREVENT, HAPPENED TO ME AND MY FAMILY. REPORT RECEIPT DATE: APR 10, 2014 NHTSA CAMPAIGN NUMBER: 14V176000 I WAS STRANDED FRIDAY, 09/19/14, ALONG WITH MY WIFE AND DOG BY MY NEW TO ME X5. YES, IT WAS THE VANOS RECALL BOLTS THAT FAILED. THE CAR ONLY MADE IT A FEW HUNDRED YARDS AFTER THE CEL AND ENGINE MALFUNCTION LIGHTS CAME ON. THE CAR SHOOK, SPUTTERED, AND DIED…

Owner-reported narrative. 47,100 miles reported. Look up ODI 10638026 at NHTSA ↗

Owner report 10716078 · 2015-05-12 (May 12, 2015)

MY VEHICLES PURCHASED LAST YEAR FROM BMW LOCAL DEALER {JACKIE COOPER IMPORTS] IS EQUIPPED WITH 8- OR 12-CYLINDER, TURBOCHARGED ENGINES .THE CIRCUIT BOARD FOR THE ELECTRIC AUXILIARY WATER PUMP OVERHEATED. THIS LEAD TO A SMOLDERING OF THE PUMP AND AN ENGINE COMPARTMENT . BMW WAS SUPPOSED TO NOTIFY OWNERS, REPLACE THE AUXILIARY WATER PUMP, THERMOSTAT, AND COOLANT RESERVOIR FREE OF CHARGE. THE TWO SAFETY RECALLS RELATED TO THIS PROBLEM APPARENTLY DID NOT INCLUDE MY VEHICLE. REF NHTSA COMPAIGN RECALL #11V521000 AND NHTSA COMPAIGN RECALL # 12…

Owner-reported narrative. 79,000 miles reported. Look up ODI 10716078 at NHTSA ↗

Owner report 10790747 · 2015-11-16 (November 16, 2015)

IN 5 YEARS SINCE I BOUGHT THIS VEHICLE NEW, I HAVE HAD TO REPLACE THE AIR CONDITIONER EVAPORATOR 4 TIMES. THE FIRST THREE TIMES WERE COVERED UNDER WARRANTY, AND THE LAST ONE I HAD TO PAY FOR OUT-OF-POCKET.

Owner-reported narrative. Look up ODI 10790747 at NHTSA ↗

Owner report 10820472 · 2016-01-15 (January 15, 2016)

THE HIGH PRESSURE FUEL PUMP ALONG WITH HIGH PRESSURE FUEL PUMP SENSOR AND INJECTOR HAS FAILED, CAUSING THE ENGINE TO REDUCE POWER AND MAKING IT AN UNSAFE CONDITION TO DRIVE AT HIGHWAY SPEED.

Owner-reported narrative. 61,001 miles reported. Look up ODI 10820472 at NHTSA ↗

Owner report 10849680 · 2016-03-15 (March 15, 2016)

WHILE TRAVELING 70MPH EB ON INTERSTATE 10, BILOXI, MS AREA, A SUDDEN RUMBLING SOUND WAS HEARD COMING FROM BENEATH THE VEHICLE FOLLOWED BY A LOUD POP AND SEVERE BANGING AND VIBRATION. THE VEHICLE IMMEDIATELY LOSS POWER AND I WAS FORCED TO MANEUVER THROUGH MODERATE HIGH SPEED TRAFFIC IN DANGEROUS CONDITIONS TO THE SIDE OF THE INTERSTATE. ONCE COMING TO A STOP, FURTHER MOVEMENT WAS NOT POSSIBLE. THE VEHICLE WAS TOWED APPROXIMATELY 50 MILES TO NEAREST BMW DEALERSHIP IN MOBILE, ALABAMA WHERE THE ISSUE WAS DIAGNOSED AS A SNAPPED DRIVESHAFT. BMW WAS A…

Owner-reported narrative. 68,300 miles reported. Look up ODI 10849680 at NHTSA ↗

Owner report 10854756 · 2016-04-11 (April 11, 2016)

THE VEHICLE EXPERIENCED A HIGH PRESSURE FUEL PUMP FAILURE. UPON MERGING ON TO A HIGHWAY THE FOLLOWING SYMPTOMS OCCURRED: BACKFIRING, LOSS OF POWER, MISFIRES, AND REDUCED ENGINE PERFORMANCE. THE VEHICLE WAS UNABLE TO MAINTAIN NOMINAL FUEL PRESSURE IN THE FUEL RAIL. THE HIGH PRESSURE FUEL PUMP WAS REPLACED AS PER BMW SERVICE DOCUMENTATION WHICH REQUIRED THE REPLACEMENT OF THE THROTTLE BODY GASKET, AND 2 ALUMINUM BOLTS SECURING WIRING HARNESS TO THE ENGINE BLOCK. THERE WERE NUMEROUS FAULT CODES PRESENT. ALL WERE CONSEQUENTIAL EXCEPT FOR "002C01 HI…

Owner-reported narrative. 73,000 miles reported. Look up ODI 10854756 at NHTSA ↗

Owner report 10888691 · 2016-07-26 (July 26, 2016)

AT 84,500 MILES, DURING FRONT DRIVESHAFT RECALL SERVICE, THE VEHICLE WAS DIAGNOSED WITH A FAILED TRANSFER CASE. SYMPTOMS INCLUDE VIBRATION DURING ACCELERATION, AND TURNING.

Owner-reported narrative. 84,500 miles reported. Look up ODI 10888691 at NHTSA ↗

Recall history

3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

12V550000 · Engine And Engine Cooling:Engine:Diesel | Steering:Hydraulic Power Assist System

Reported: 2012-11-27 (November 27, 2012)

BMW is recalling certain model year 2009-2012 X5 xDrive 35d SAV diesel vehicles manufactured September 1, 2008, through November 15, 2012. The engine belt idler pulley bolt could loosen and break over time.

Consequence: If the engine belt idler pulley bolt breaks, the vehicle may unexpectedly lose power-assisted steering, increasing the risk of a crash.

Remedy: BMW will notify owners, and dealers will replace and tighten the idler pulley bolt. The recall began on January 15, 2013. Owners may call BMW at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.

NHTSA campaign record ↗
14V176000 · Engine And Engine Cooling:Engine

Reported: 2014-04-10 (April 10, 2014)

BMW of North America, LLC (BMW) is recalling certain model year 2010-2011 128i Coupe, 128i Convertible, 328i Sedan, 328i xDrive Sedan, 328i Coupe, 328i Convertible, 328i Sports Wagon and Z4 sDrive 30i, 2011-2012 135i Coupe, 135i Convertible, 335i Sedan, X5 xDrive 35i, and X6 xDrive 35i, 2011 335i xDrive Sedan, 335i Coupe, 335i Convertible, 528i Sedan, 535i Sedan, 535i xDrive Sedan, X3 xDrive 28i, and X3 xDrive 35i, 2010 X3 xDrive 30i, and X5 xDrive 30i, 2012 640i Coupe, and 640i Convertible and 2010-2012 535i Gran Turismo vehicles. In the affected vehicles, the bolts that secure the housing for the variable camshaft timing adjustment (VANOS) unit can loosen over time and may possibly break.

Consequence: If the bolts loosen or break the engine may have reduced power or stall. An engine stall increases the risk of a crash.

Remedy: BMW will notify owners, and dealers will replace the four VANOS housing bolts for both VANOS units (intake and exhaust), free of charge. In addition, owners of approximately 170,172 model year 2010-2012 BMW vehicles equipped with inline 6 cylinder engines not covered by this recall, will receive an extended warranty to address this condition. The recall began on September 24, 2014. Owners may contact BMW at 1-800-525-7417.

NHTSA campaign record ↗
16V071000 · Air Bags:Frontal:Driver Side:Inflator Module

Reported: 2016-02-05 (February 5, 2016)

BMW of North America, LLC (BMW) is recalling certain model year 2008-2013 128i and 135i coupes and convertibles and 1 Series M coupes, 2006-2011 325i, 325xi, 328i, 328xi, 328i xDrive, 330i, 330xi, 335i, 335xi, 335i xDrive Sedans, 2009-2011 335d sedans, 2006-2012 325xiT, 328i and 328xi sports wagons, 2007-2013 328i, 328xi, 328i xDrive, 335i, 335xi, 335i xDrive, 335is and M3 Coupes and Convertibles, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i SAVs, 2007-2010 X3 xDrive30i SAVs, 2007-2013 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i and X5 M SAVs, 2009-2013 BMW X5 xDrive35d SAVs, 2008-2014 X6 xDrive35i, X6 xDrive50i, and X6 M SACs, 2010-2011 BMW X6 xDrive50i SACs and 2008-2011 M3 Sedan vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: BMW will notify owners, and dealers will replace the driver's frontal air bag module or inflator depending on the vehicle model, free of charge. The recall began March 9, 2018. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗