2023 Bmw I7: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
8 owner complaints analyzed
11 distinct recall campaigns
4,700 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 2 of 8 complaints (25.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 5 | 62.5% |
| Engine operation | 1 | 12.5% |
| Electrical and battery issues | 1 | 12.5% |
| Steering behavior | 1 | 12.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 2 |
| Electronic Stability Control (Esc) | 2 |
| Forward Collision Avoidance: Adaptive Cruise Control | 2 |
| Forward Collision Avoidance: Automatic Emergency Braking | 2 |
| Forward Collision Avoidance: Warnings | 2 |
| Service Brakes | 2 |
| Service Brakes, Hydraulic | 2 |
| Power Train | 1 |
Electrical System: 2; Electronic Stability Control (Esc): 2; Forward Collision Avoidance: Adaptive Cruise Control: 2; Forward Collision Avoidance: Automatic Emergency Braking: 2; Forward Collision Avoidance: Warnings: 2; Service Brakes: 2; Service Brakes, Hydraulic: 2; Power Train: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 7 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 1 |
| 2024 | 7 |
2023: 1; 2024: 7
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 5 complaint narratives. Engine operation appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11550426 · 2023-10-17 (October 17, 2023)
On 2023 BMW i7 while I was trying to park in a parking stall moving forwards at a very low speed in a shopping center( less than a 1 m/h) . The car suddenly and very aggressively took off and accelerate on me while I was straightening the steering wheel to pull more forwards, heading another parked car in front it, head to head and pushed/ slid the parked car about 20 feet. I have no idea if any button was pushed or activated with my palm while steering to park. No signs or indicator or sensor warned before accident and nothing after accident.…
Owner-reported narrative. Look up ODI 11550426 at NHTSA ↗
Owner report 11567355 · 2024-01-23 (January 23, 2024)
The front doors release button are designed and placed on the car door which can open as soon as your knee unintentionally touches the button. This poses a risk of opening the doors while the car is in motion.
Owner-reported narrative. Look up ODI 11567355 at NHTSA ↗
Owner report 11573705 · 2024-02-23 (February 23, 2024)
I purchased a new BMW i7 xDrive60 at the end of December 2023. There have been numerous software issues since I purchased the vehicle. Yesterday while driving at low speed, a car in front of me at a stop light slammed on brakes. I attempted to depress the brake but it was too late. My car collided with the vehicle in front. I did not initially see the driver ahead of me stop as I was looking to the side for oncoming traffic. All of the ADAS systems are activated in my vehicle and set to the most sensitive settings including the autonomous emerg…
Owner-reported narrative. Look up ODI 11573705 at NHTSA ↗
Owner report 11574599 · 2024-02-28 (February 28, 2024)
The car warning flashes “drivetrain fault”. Then after about 5 seconds the car put itself into neutral and started to slow down. I pulled off to the side of the highway before it stopped on its own . I was not able to start the car back up. I got it towed to the dealership . I am told that the AC compressor failure to the high voltage battery system , shut down the system . Seems very dangerous to do that while I was driving on the highway !
Owner-reported narrative. Look up ODI 11574599 at NHTSA ↗
Owner report 11595852 · 2024-06-22 (June 22, 2024)
Brand new car bought in Nov 2023. On February 12, 2024, this Recall Campaign No. 24V-104: Integrated Brake (IB) Module came out - albeit with no remedy. It is now Jun 22nd - 4 months later - and there is still no remedy. I am adversely affected in the following ways: - I have been unable to drive the defective vehicle for over 4 months now - I have been unable to purchase the vehicle out of the lease as they won't provide a payoff-quote with an open recall - I am unable to re-sell the vehicle with the open recall. 4 months is an unaccepta…
Owner-reported narrative. Look up ODI 11595852 at NHTSA ↗
Owner report 11603388 · 2024-07-19 (July 19, 2024)
I have contacted the BMW dealership in Henderson several times about the recall and they do not have a fix from the BMW. I contacted BMW about the issue and filed a complaint with them to offer a solution of replacing the vehicle or return the vehicle for a buyout. I reported the problem to BMW on May 20, 2024 and the manufacture is not informing me of any update or responding to my request. The BMW i7 is unsafe to drive and on three occasions I have almost been involved in an accident because the vehicle is taking longer to stop and I have to…
Owner-reported narrative. Look up ODI 11603388 at NHTSA ↗
Owner report 11620090 · 2024-10-16 (October 16, 2024)
The contact owns a 2023 BMW I7. The contact stated that while driving 50 MPH, the vehicle became inoperable. The contact engaged the parking brake to stop the vehicle. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts…
Owner-reported narrative. 4,700 miles reported. Look up ODI 11620090 at NHTSA ↗
Owner report 11621363 · 2024-10-22 (October 22, 2024)
The contact owns a 2023 BMW i7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
Owner-reported narrative. Look up ODI 11621363 at NHTSA ↗
Recall history
11 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
22V860000 · Electrical System
Reported: 2022-11-21 (November 21, 2022)
BMW of North America, LLC (BMW) is recalling certain 2023 BMW 740i, 760i xDrive, and i7 xDrive60 vehicles. The telematics control unit may not transmit the vehicle location information to emergency responders.
Consequence: Emergency response may be delayed without the vehicle location information, increasing the risk of injury.
Remedy: Dealers will update the telematics control unit software, free of charge. Owner notification letters were mailed January 17, 2023. Owners may contact BMW customer service at 1-800-525-7417.
NHTSA campaign record ↗22V944000 · Electrical System:Propulsion System:Traction Battery Thermal:Management:Software
Reported: 2022-12-20 (December 20, 2022)
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, i4 eDrive35, i4 eDrive40, i4 M50, and 2023 i7 xDrive60 vehicles. The high voltage battery electronic control unit (ECU) software may cause an interruption of electrical power.
Consequence: An interruption of electrical power may result in a sudden loss of drive power, increasing the risk of a crash.
Remedy: Dealers will update the high voltage battery ECU software, free of charge. Owner notification letters are expected to be mailed February 10, 2023. Owners may contact BMW customer service at 1-800-525-7417.
NHTSA campaign record ↗23V050000 · Seats | Air Bags
Reported: 2023-02-03 (February 3, 2023)
BMW of North America, LLC (BMW) is recalling certain 2023 760i xDrive and i7 xDrive60 vehicles equipped with the Executive Lounge Seating Package. In certain seat monitoring conditions, the front passenger seat electronic control unit (ECU) software may not recognize the seat position, and disable the front passenger air bag, knee air bag, and active headrest.
Consequence: A disabled front passenger air bag, knee air bag, or active headrest will not deploy as intended in a crash, increasing the risk of injury.
Remedy: Dealers will reprogram the front passenger seat electronic control unit software, free of charge. Owner notification letters were mailed March 10, 2023. Owners may contact BMW customer service at 1-800-525-7417.
NHTSA campaign record ↗23V414000 · Seats
Reported: 2023-06-08 (June 8, 2023)
BMW of North America, LLC (BMW) is recalling certain 2023 740i, 760i xDrive, and i7 xDrive60 vehicles. The front seat length adjustment system may not have been welded properly.
Consequence: An improperly welded front seat may not properly restrain an occupant, increasing the risk of injury in a crash.
Remedy: Dealers will inspect the front seats and if necessary, replace the seat front structure including the seat length adjustment system, free of charge. Owner notification letters were mailed August 3, 2023. Owners may contact BMW customer service at 1-800-525-7417.
NHTSA campaign record ↗23V479000 · Electrical System
Reported: 2023-07-12 (July 12, 2023)
BMW of North America, LLC (BMW) is recalling certain 2023 740i, 760i xDrive and i7 xDrive60 vehicles equipped with an Interaction Bar. The Interaction Bar, located on the dashboard, may not activate the windshield defrosting/defogging system and/or the hazard warning lights. In addition, those control buttons may not illuminate when pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems", and 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: The inability to operate the defrost or hazard warning lights can increase the risk of a crash or injury.
Remedy: Dealers will replace the Interaction Bar, free of charge. Owner notification letters were mailed September 6, 2023. Owners may contact BMW customer service at 1-800-525-7417.
NHTSA campaign record ↗23V644000 · Visibility/Wiper
Reported: 2023-09-20 (September 20, 2023)
BMW of North America, LLC (BMW) is recalling certain 2023 740i, 760i xDrive and i7 xDrive60 vehicles. The windshield wipers may fail during certain weather conditions.
Consequence: Windshield wiper failure can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the windshield wiper system, as necessary, free of charge. Owner notification letters were mailed November 15, 2023. Owners may contact BMW customer service at 1-800-525-7417.
NHTSA campaign record ↗23V700000 · Electrical System:Adas:Driver Monitoring:Camera/Sensor
Reported: 2023-10-18 (October 18, 2023)
BMW of North America, LLC (BMW) is recalling certain 2023-2024 740i, 740i xDrive, 760i xDrive, i7 eDrive50, i7 xDrive60, i7 M70, 2024 750e xDrive, 530i, 530i xDrive, i5 eDrive40, and i5 M60 vehicles. The ground connection to the steering wheel may not have been attached correctly, resulting in an inoperative hands-on detection system.
Consequence: An inoperative hands-on detection system may fail to detect when the driver's hands are not on the steering wheel and therefore not engage the emergency stopping assistant system, increasing the risk of a crash.
Remedy: Dealers will inspect and reattach the ground connection as necessary, free of charge. Owner notification letters were mailed December 8, 2023. Owners may contact BMW customer service at 1-800-525-7417.
NHTSA campaign record ↗24V104000 · Service Brakes, Hydraulic:Power Assist:Electric:Control Module | Electronic Stability Control (Esc)
Reported: 2024-02-12 (February 12, 2024)
BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
Consequence: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
Remedy: Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed between June and December 2024. Owners may contact BMW customer service at 1-800-525-7417 or Rolls Royce customer service at 1-877-877-3735.
NHTSA campaign record ↗25V395000 · Electrical System:Propulsion System:Traction Motor:Controller:Software
Reported: 2025-07-23 (July 23, 2025)
BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.
NHTSA campaign record ↗25V470000 · Electrical System:Propulsion System:Traction Battery
Reported: 2025-07-16 (July 16, 2025)
BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.
Consequence: Battery module failure may lead to a shutdown of the high-voltage system which can result in a loss of drive power, increasing the risk of a crash. In addition, module failure increases the risk of a fire.
Remedy: Dealers will replace specific high-voltage battery cell modules, free of charge. Interim owner notification letters explaining the safety risk were mailed September 11, 2025. Another notice will be sent once the remedy becomes available, anticipated December 31, 2025Owners may contact BMW customer service at 1-800-525-7417.
NHTSA campaign record ↗26V422000 · Electronic Stability Control (Esc) | Service Brakes, Hydraulic:Power Assist:Electric:Control Module
Reported: 2026-07-01 (July 1, 2026)
BMW of North America, LLC (BMW) is recalling certain 2025 Mini Cooper S, Mini Countryman S All4, X2, 2024 Rolls-Royce Spectre, 2023-2025 i7, 7 Series, X7, 2024-2025 i5, 5 Series, 2023-2024 XM, X1, 2024-2025 X6, and X5 vehicles. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
Consequence: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
Remedy: The Integrated brake system will be inspected and, if necessary, replaced, free of charge. Owner notification letters are expected to be mailed August 21, 2026. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce customer service at 1-877-877-3735. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning August 21, 2026. Vehicles previously repaired under recall 24V739 or 24V104 will need to have the new remedy completed.
NHTSA campaign record ↗