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U.S. public vehicle records

2023 Bmw I4: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

45 owner complaints analyzed

7 distinct recall campaigns

16,000 mi median reported failure mileage

Scope: 2023 model year. Data snapshot: . 4 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 18 of 45 complaints (40.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues1124.4%
Braking behavior817.8%
Steering behavior613.3%
Engine operation511.1%
Transmission and shifting36.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
18
Unknown Or Other
12
Power Train
10
Service Brakes
7
Fuel/Propulsion System
6
Engine
5
Forward Collision Avoidance: Automatic Emergency Braking
4
Steering
4
Component breakdown data
CategoryCount
Electrical System18
Unknown Or Other12
Power Train10
Service Brakes7
Fuel/Propulsion System6
Engine5
Forward Collision Avoidance: Automatic Emergency Braking4
Steering4

Electrical System: 18; Unknown Or Other: 12; Power Train: 10; Service Brakes: 7; Fuel/Propulsion System: 6; Engine: 5; Forward Collision Avoidance: Automatic Emergency Braking: 4; Steering: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
3
25,000 to 49,999
1
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0003
25,000 to 49,9991
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 3; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (3). 41 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2023
18
2024
8
2025
11
2026
8
Complaints over time data
CategoryCount
202318
20248
202511
20268

2023: 18; 2024: 8; 2025: 11; 2026: 8

Pattern summary

Electrical System leads the component reports. Electrical and battery issues appears in 11 complaint narratives. Braking behavior appears in 8 complaint narratives. Steering behavior appears in 6 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11504941 · 2023-02-01 (February 1, 2023)

On December 9, 2022, I tried to start my car in my garage. The car would not start..The dash read stop auto train failure contact roadside assistance. After calling my car salesman who told me I had to contact roadside assistance myself, I did so. Roadside assistance informed me they were unable to diagnose/correct the problem, and called a tow truck. The car was towed to dealership that day and has been on the lot ever since. After many consultations with the BMW people in Germany, the analysis was that the cell monitoring circuit module need…

Owner-reported narrative. Look up ODI 11504941 at NHTSA ↗

Owner report 11509728 · 2023-03-01 (March 1, 2023)

The contact owns a 2023 BMW I4. The contact stated while turning into a parking space, the vehicle experienced sudden unintended acceleration and crashed into a post and then into a wall. No warning lights were illuminated. The contact stated that there were no injuries sustained. A police report was not filed. The vehicle had not yet been taken to an independent mechanic or a local dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 2,098.

Owner-reported narrative. 2,098 miles reported. Look up ODI 11509728 at NHTSA ↗

Owner report 11511830 · 2023-03-14 (March 14, 2023)

The on-board GPS sends incorrect information to Apple CarPlay devices, including both location and dead reckoning. This means that any application on the phone--including SOS and 911 calls, sends inaccurate location information when this is occurring. It is intermittent but acknowledged by BMW as an issue. Since CarPlay specifications for wireless CarPlay note that all GNSS information comes from the car to the phone, this is 100% a BMW issue (although they point to Apple). There are reports this happens with Android Auto, as well. There are al…

Owner-reported narrative. Look up ODI 11511830 at NHTSA ↗

Owner report 11511840 · 2023-03-14 (March 14, 2023)

Our BMW i4 is equipped with wireless Apple CarPlay. CarPlay gets its geo-location (ie, GPS) data from the car. Since CarPlay is also an extension of your iPhone, the phone also is getting its GPS data from the car. In some situations, the car sends the wrong GPS data to CarPlay, and then all the mapping applications in CarPlay (and on your phone) have the wrong location. When this happens, the car is shown way off course, and the navigation app starts giving you rerouting instructions to get you back on course. Of course, these instruction are …

Owner-reported narrative. Look up ODI 11511840 at NHTSA ↗

Owner report 11511898 · 2023-03-14 (March 14, 2023)

When using navigation with CarPlay the position can become incorrect. This happens inconsistently but when it happens can happen suddenly. It is distracting as the navigation keeps re-routing and this often makes the map rotate in the big central display. It can also disorient the driver if they are driving in an area which is not familiar to them.

Owner-reported narrative. Look up ODI 11511898 at NHTSA ↗

Owner report 11518443 · 2023-04-22 (April 22, 2023)

Wireless CarPlay is not operating correctly and proving to be a hazard in driving. Often times, the GPS will randomly shift the “location of the car”, making it unsafe to drive because it is off by several miles, and a distraction because the screen moves with the location ping. I’ve reported this to apple and BMW several times over the last few months since January. Attached are just three of several instances in which this has happened (and I had a friend who was able to screenshot these).

Owner-reported narrative. Look up ODI 11518443 at NHTSA ↗

Owner report 11521423 · 2023-05-10 (May 10, 2023)

A small spill of liquid (unsweetened iced tea) on the gear shift area inches from the cup holder shorted out the entire transmission of the vehicle, rendering it immovable. This happened while pulling into our garage, but if it had happened while the car was moving on the road it could have caused a catastrophic accident.

Owner-reported narrative. Look up ODI 11521423 at NHTSA ↗

Owner report 11524209 · 2023-05-28 (May 28, 2023)

Drivetrain malfunction, made car inoperable. Went into park mode. No neutral ability to move. Had to be special tow. Car is 2 days old. Only 200 miles on odometer. Check internet, many many same issues.

Owner-reported narrative. Look up ODI 11524209 at NHTSA ↗

Recall history

7 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

22V944000 · Electrical System:Propulsion System:Traction Battery Thermal:Management:Software

Reported: 2022-12-20 (December 20, 2022)

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, i4 eDrive35, i4 eDrive40, i4 M50, and 2023 i7 xDrive60 vehicles. The high voltage battery electronic control unit (ECU) software may cause an interruption of electrical power.

Consequence: An interruption of electrical power may result in a sudden loss of drive power, increasing the risk of a crash.

Remedy: Dealers will update the high voltage battery ECU software, free of charge. Owner notification letters are expected to be mailed February 10, 2023. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
23V026000 · Forward Collision Avoidance: Warnings:External/Pedestrian Alert | Back Over Prevention:Warnings:External/Pedestrian Alert

Reported: 2023-01-25 (January 25, 2023)

BMW of North America, LLC (BMW) is recalling certain 2022-2023 i4 eDrive40 and iX xDrive50 electric vehicles. During vehicle start-up, the artificial sound generator control unit may experience a fault and fail to generate the external pedestrian warning sound. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Consequence: Without external warning sounds, pedestrians may be unaware of an approaching vehicle, increasing the risk of injury.

Remedy: Dealers will update the external artificial sound generator software, free of charge. Owner notification letters were mailed March 9, 2023. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
23V118000 · Electrical System:Body Control Module:Software

Reported: 2023-02-23 (February 23, 2023)

BMW of North America, LLC (BMW) is recalling certain 2023 330i, 330i xDrive, M340i, M340i xDrive, M3, 330e, 330e xDrive, 430i Convertible, 430i xDrive, M440i, 2022-2023 430i, 430i xDrive, M440i xDrive, i4 eDrive40, and i4 M50 vehicles. During a service visit, a replacement electronic control unit (ECU) may have been installed with incorrect programming, which can cause the automatic door locking (ADL) function to not lock the doors as intended.

Consequence: Doors that do not lock as intended while the vehicle is in motion may open during a crash, increasing the risk of injury.

Remedy: Dealers will update the ECU software, free of charge. Owner notification letters were mailed April 10, 2023. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
23V295000 · Electrical System:Propulsion System:Traction Battery

Reported: 2023-04-26 (April 26, 2023)

BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and 2023 i4 eDrive35, i4 eDrive40, and i4 M50 Hybrid Electric vehicles. The high voltage battery cell monitoring circuit may have improperly secured electrical connections which can result in an engine stall.

Consequence: An engine stall increases the risk of a crash.

Remedy: Dealers will replace the high voltage battery cell monitoring circuit, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
23V449000 · Electrical System:Propulsion System:Hybrid Management

Reported: 2023-06-28 (June 28, 2023)

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, i4 eDrive40, i4 M50, and 2023 i760 xDrive hybrid electric vehicles. The high voltage battery combined charging unit (CCU) may not have been manufactured correctly, resulting in improperly connected and/or assembled components inside the CCU.

Consequence: An improperly connected or assembled CCU can interrupt electrical power while driving and result in an engine stall, increasing the risk of a crash.

Remedy: Dealers will replace the high voltage battery combined charging unit (CCU), free of charge. Owner notification letters were mailed August 23, 2023. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
25V395000 · Electrical System:Propulsion System:Traction Motor:Controller:Software

Reported: 2025-07-23 (July 23, 2025)

BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
25V470000 · Electrical System:Propulsion System:Traction Battery

Reported: 2025-07-16 (July 16, 2025)

BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.

Consequence: Battery module failure may lead to a shutdown of the high-voltage system which can result in a loss of drive power, increasing the risk of a crash. In addition, module failure increases the risk of a fire.

Remedy: Dealers will replace specific high-voltage battery cell modules, free of charge. Interim owner notification letters explaining the safety risk were mailed September 11, 2025. Another notice will be sent once the remedy becomes available, anticipated December 31, 2025Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗