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U.S. public vehicle records

2017 Bmw I3: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

51 owner complaints analyzed

3 distinct recall campaigns

10,650 mi median reported failure mileage

Scope: 2017 model year. Data snapshot: . 21 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Steering is the most frequently named component, appearing in 11 of 51 complaints (21.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior1121.6%
Electrical and battery issues47.8%
Transmission and shifting23.9%
Braking behavior23.9%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Steering
11
Unknown Or Other
11
Structure:Body
9
Electrical System
7
Power Train
6
Air Bags
3
Fuel/Propulsion System
3
Structure:Body:Roof And Pillars
3
Component breakdown data
CategoryCount
Steering11
Unknown Or Other11
Structure:Body9
Electrical System7
Power Train6
Air Bags3
Fuel/Propulsion System3
Structure:Body:Roof And Pillars3

Steering: 11; Unknown Or Other: 11; Structure:Body: 9; Electrical System: 7; Power Train: 6; Air Bags: 3; Fuel/Propulsion System: 3; Structure:Body:Roof And Pillars: 3

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
15
25,000 to 49,999
6
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,00015
25,000 to 49,9996
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 15; 25,000 to 49,999: 6; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (15). 30 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2017
4
2018
1
2019
11
2020
3
2021
4
2022
2
2023
5
2024
8
2025
7
2026
6
Complaints over time data
CategoryCount
20174
20181
201911
20203
20214
20222
20235
20248
20257
20266

2017: 4; 2018: 1; 2019: 11; 2020: 3; 2021: 4; 2022: 2; 2023: 5; 2024: 8; 2025: 7; 2026: 6

Pattern summary

Steering leads the component reports. Steering behavior appears in 11 complaint narratives. Electrical and battery issues appears in 4 complaint narratives. Transmission and shifting appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10956779 · 2017-02-24 (February 24, 2017)

BMW LEASED ME AN I3 AFTER THEY SHOULD HAVE BEEN AWARE IT HAD BEEN RECALLED. I HAVE ATTACHED AN INTERNAL BMW MEMO WHERE NOTICE WAS PROVIDED TO THEIR STAFF NOT TO LEASE THE CAR AND MY LEASE OCCURRED AFTER THE RECALL AND THEIR DISTRIBUTION OF THE MEMO.

Owner-reported narrative. 13 miles reported. Look up ODI 10956779 at NHTSA ↗

Owner report 10969462 · 2017-03-30 (March 30, 2017)

THE FRONT WINDSHIELD IS IRREGULAR, WHICH CAUSES EXTREME DISTORTION OF THE VIEW. DRIVING IS DANGEROUS AS THE DISTORTION CAUSES DIZZINESS. THE IMAGES I SEE ARE SEVERELY DISTORTED WITH THE CAR STOPPED OR IN MOTION BUT IT GETS WORSE WHEN MY CAR AND THE CAR AHEAD ARE IN MOTION AS BOTH THE ROAD AND THE CAR AHEAD ARE SHOWING VARIOUS DISTORTIONS AS THEY MOVE. THE BRAIN CAPTURES THESE DISTORTIONS WHICH ARE SLIGHTLY DIFFERENT FOR EACH EYE AND THAT IS CAUSING THE DIZZINESS AND DANGER. THE CAR HAS JUST 400 MILES AND DRIVING UNDER THESE CONDITIONS IS HAZARD…

Owner-reported narrative. Look up ODI 10969462 at NHTSA ↗

Owner report 10969709 · 2017-03-31 (March 31, 2017)

RIGHT REAR SUSPENSION CONTROL ARM SNAPPED (STEEL FRACTURED) UNEXPECTEDLY. THERE WAS NO ACCIDENT OR ROAD DAMAGE TO THE VEHICLE. THE VEHICLE WAS STOPPED AT A STOP SIGN, AND THE FRACTURE OCCURRED AFTER GENTLY ACCELERATING FROM A STOP. THE VEHICLE IMMEDIATELY BECAME DIFFICULT TO STEER, AND ALIGNMENT WENT WAY OUT

Owner-reported narrative. 4,025 miles reported. Look up ODI 10969709 at NHTSA ↗

Owner report 11019184 · 2017-08-23 (August 23, 2017)

THE VEHICLE WAS PARKED OFF AND STARTED ON FIRE. UPON FURTHER RESEARCH I FOUND OUT THAT MY VEHICLE WAS NOT THE ONLY ONE THAT THIS HAS HAPPENED TO. WE CONTACTED THE MANUFACTURER (BMW) BUT NO ONE HAS CALLED BACK. THE VEHICLE WAS PURCHASED IN APRIL.

Owner-reported narrative. 2,000 miles reported. Look up ODI 11019184 at NHTSA ↗

Owner report 11067161 · 2018-02-05 (February 5, 2018)

THE WINDOWS WERE DOWN AND I WAS REACHING IN THE CAR ON THE PASSENGER SIDE (DOOR SHUT). MY THIGH MADE CONTACT WITH THE DOOR HANDLE AND LOCKED THE CAR. MY THIGH MAINTAINED CONTACT AND THE WINDOW BEGAN TO ROLL-UP. IT THEN CONTINUED UNTIL IT COMPRESSED MY TORSO AND THE MOTOR KEPT ATTEMPTING TO GO UP WITHOUT STOPPING. I THEN PRESSED THE INTERNAL UNLOCK BUTTON AND IT STOPPED. THE I3 I WAS DRIVING WAS A LOANER VEHICLE FROM BMW AS MINE WAS IN THE SHOP.

Owner-reported narrative. 1,300 miles reported. Look up ODI 11067161 at NHTSA ↗

Owner report 11174542 · 2019-02-05 (February 5, 2019)

ON MULTIPLE OCCASIONS, WHEN PULLING AWAY FROM A PARKING SPORT OR ACCELERATING FROM LOW VELOCITY, THE POWER STEERING ON LEFT APPEARS TO LOSE POWER. THE CAR BEGINS TO PULL VERY HEAVILY TO THE LEFT. THE ISSUE CONTINUES THE ENTIRE DRIVE. THE STEERING BECAME HARD. AFTER TURNING THE CAR OFF, THE STEERING RETURNED TO NORMAL

Owner-reported narrative. 1 miles reported. Look up ODI 11174542 at NHTSA ↗

Owner report 11182276 · 2019-02-25 (February 25, 2019)

CAR STOPPED ALL OF SUDDEN WHILE DRIVING WITHOUT ANY HEADS-UP. SIMPLY SAID CALL DRIVETRAIN MALFUNCTION PLEASE CALL ROADSIDE ASSISTANCE. THE MOST SCARY PART IS THAT THE SUDDEN STOP

Owner-reported narrative. 9,600 miles reported. Look up ODI 11182276 at NHTSA ↗

Owner report 11182515 · 2019-02-26 (February 26, 2019)

STEERING INTERMITTENTLY BECOMES HEAVY, MAKING VEHICLE HARDER TO CONTROL. TURNING THE CAR OFF AND BACK ON AGAIN CLEARS THE PROBLEM. IT'S HARD TO DESCRIBE THE FEELING OF THE STEERING: YOU ARE ABLE TO TURN BUT IT FEELS LIKE THE CAR IS TRYING TO PREVENT YOU FROM TURNING THE WHEEL. THE PROBLEM SEEMS SOFTWARE-RELATED RATHER THAN A PHYSICAL FAILURE SINCE NOT ONLY IS IT INTERMITTENT, BUT IT IS INCONSISTENT. AT ONE INTERSECTION THE STEERING MAY BE NORMAL TURNING LEFT BUT HEAVY TURNING RIGHT AND THE SITUATION MAY BE REVERSED A MILE DOWN THE ROAD AT THE N…

Owner-reported narrative. 28,500 miles reported. Look up ODI 11182515 at NHTSA ↗

Recall history

3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

16V914000 · Air Bags

Reported: 2016-12-20 (December 20, 2016)

BMW of North America, LLC (BMW) is recalling certain model year 2017 BMW 640i, 640i xDrive, 650i, 650i xDrive, M6, 535i, 535i xDrive, 430i, 430i xDrive, 440i, 440i xDrive, M4, X1 sDrive28i, X1 xDrive28i, i3, i8, Rolls-Royce Dawn, Mini Clubman Cooper, Clubman Cooper S, Cooper All4, Cooper S All4, Mini 4-Door Cooper, Cooper S, Mini 2-Door Cooper, Cooper S, John Cooper Works and 2016 BMW 528i, 528i xDrive, 535i, 535i xDrive, 550i, 550i xDrive, M5 and 535d vehicles. The affected vehicles have seat- mounted side air bag inflator initiators that may fail to ignite during a crash.

Consequence: If the air bag inflator initiator fails to ignite, the seat-mounted air bag will not deploy, increasing the risk of injury.

Remedy: BMW will notify owners, and dealers will replace the air bag modules, free of charge. The recall began February 6, 2017. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
17V088000 · Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings

Reported: 2017-02-09 (February 9, 2017)

BMW of North America, LLC (BMW) is recalling certain 2014-2017 i3 REx hybrid electric vehicles. The fuel tank vent line may rub against the ribbed wire protection sleeve of the battery positive (B+) cable, creating a hole in the vent line and causing a fuel vapor leak.

Consequence: A fuel vapor leak in the presence of an ignition source can increase the risk of a fire.

Remedy: BMW will notify owners, and dealers will inspect the fuel vent line, replacing it as necessary, and install a clip to prevent it from chafing, free of charge. The recall beganApril 3, 2017. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
17V720000 · Air Bags:Frontal

Reported: 2017-11-16 (November 16, 2017)

BMW of North America, LLC (BMW) is recalling certain 2014-2018 BMW i3 electric and hybrid electric vehicles. Unbelted, small adult, drivers may be at a higher risk of neck injury in the event of a frontal crash. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Consequence: During a frontal impact, unbelted, small adult, drivers could be at a higher risk of neck injury.

Remedy: BMW will notify owners, and dealers will update the Driver air bag control unit software, free of charge. The recall is expected to begin January 8, 2018. Owners may contact BMW customer service at the dedicated i3 recall number 1-855-269-3361.

NHTSA campaign record ↗