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2014 Bmw 428I: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

36 owner complaints analyzed

6 distinct recall campaigns

52,000 mi median reported failure mileage

Scope: 2014 model year. Data snapshot: . 19 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 16 of 36 complaints (44.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues1233.3%
Braking behavior925.0%
Fuel system concerns411.1%
Engine operation25.6%
Transmission and shifting12.8%
Steering behavior12.8%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
16
Engine
10
Engine And Engine Cooling
9
Fuel/Propulsion System
8
Service Brakes
7
Exterior Lighting
2
Steering
2
Unknown Or Other
2
Component breakdown data
CategoryCount
Electrical System16
Engine10
Engine And Engine Cooling9
Fuel/Propulsion System8
Service Brakes7
Exterior Lighting2
Steering2
Unknown Or Other2

Electrical System: 16; Engine: 10; Engine And Engine Cooling: 9; Fuel/Propulsion System: 8; Service Brakes: 7; Exterior Lighting: 2; Steering: 2; Unknown Or Other: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
7
25,000 to 49,999
2
50,000 to 74,999
4
75,000 to 99,999
6
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0007
25,000 to 49,9992
50,000 to 74,9994
75,000 to 99,9996
100,000 to 149,9990
150,000 and above0

Under 25,000: 7; 25,000 to 49,999: 2; 50,000 to 74,999: 4; 75,000 to 99,999: 6; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (7). 17 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2014
2
2015
1
2016
1
2018
2
2019
7
2020
2
2021
2
2022
1
2024
2
2025
16
Complaints over time data
CategoryCount
20142
20151
20161
20182
20197
20202
20212
20221
20242
202516

2014: 2; 2015: 1; 2016: 1; 2018: 2; 2019: 7; 2020: 2; 2021: 2; 2022: 1; 2024: 2; 2025: 16

Pattern summary

Electrical System leads the component reports. Electrical and battery issues appears in 12 complaint narratives. Braking behavior appears in 9 complaint narratives. Fuel system concerns appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10578077 · 2014-04-07 (April 7, 2014)

I WAS AT A STOP WAITING TO ENTER FREEWAY, HAD MY FOOT ON THE BREAK PEDAL AND MY 428I STARTED ACCELERATING ON ITS OWN. I WAS VERY SCARED SINCE IT WOULD NOT STOP AND NEARLY RAMMED INTO THE VEHICLE IN FRONT OF ME. I STARTED HONKING SO VEHICLE IN FRONT WOULD MOVE FORWARD. I PUT EMERGENCY BREAK (HAND BREAK) AND CAR ON PARK. SMOKE WAS COMING OUT OF THE SIDES OF THE VEHICLE. I'M SO BLESSED TO HAVE BEEN AT A STOP AND NOT ON FREEWAY AT TIME THIS HAPPENED. I DID CONTACT SOS AND VEHICLE WAS TOWED BACK TO DEALERSHIP WHERE PURCHASE WAS MADE. NO UPDATE YET; …

Owner-reported narrative. 1,927 miles reported. Look up ODI 10578077 at NHTSA ↗

Owner report 10617844 · 2014-07-31 (July 31, 2014)

DRIVING DOWN A NEIGHBORHOOD ROAD WITH MY WIFE AS A PASSENGER ON JULY 12 AND GOING AT ABOUT 25 MILES AN HOUR APPROACHING THE TRAFFIC LIGHT AT A BUSY INTERSECTION, I NOTICED THAT MY TWO-WEEKS OLD BRAND NEW BMW WAS NOT SLOWING DOWN ALTHOUGH I MADE SEVERAL ATTEMPTS TO STOP IT BY USING THE FOOT PEDAL TO BRAKE. THE CLOSER I GOT TO THE CAR IN FRONT OF ME, I CONTINUED TO ATTEMPT TO STOP THE CAR BUT IT FAILED AND I ENDED UP HITTING THE CAR IN FRONT OF ME. FORTUNATELY, THE PERSON IN THE CAR THAT I HIT WAS NOT INJURED AND NEITHER WERE WE. I IMMEDIATELY …

Owner-reported narrative. 250 miles reported. Look up ODI 10617844 at NHTSA ↗

Owner report 10713220 · 2015-04-27 (April 27, 2015)

CAR SURGING AND CAUSED ACCIDENT, VERY DANGEROUS. ACCORDING TO DOT RECALL NOTICE, CAR MAY HAVE BAD FUEL PUMP THAT CAUSED IRREGULAR AND UNSAFE ACCELERATION. *TR

Owner-reported narrative. 10 miles reported. Look up ODI 10713220 at NHTSA ↗

Owner report 10898745 · 2016-08-26 (August 26, 2016)

ON JUNE 19TH 2016 I WAS DRIVING MY 2014 BMW428I WITH 5200 MILES ON THE ODOMETER. AS I APPROACHED A RED LIGHT SIGNAL I BEGAN TO APPLY THE BRAKES SLOWING TO 5-10 MPH.INSTEAD OF COMING TO A STOP THE VEHICLE BECAME ENERGIZED AND BEGAN SURGING FORWARD. I APPLIED AS MUCH PRESSURE AS POSSIBLE TO THE BRAKE PEDAL BUT TO NO AVAIL AS THE VEHICLE CONTINUED ITS SURGE FORWARD UNTIL IT STRUCK THE STOPPED VEHICLE AHEAD OF ME. LUCKILY NO DAMAGES, NO INJURIES ON MONDAY JUNE 20TH I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY TOLD ME THAT THEY WOULD "CHECK IT…

Owner-reported narrative. 5,200 miles reported. Look up ODI 10898745 at NHTSA ↗

Owner report 11088485 · 2018-04-16 (April 16, 2018)

TL* THE CONTACT OWNS A 2014 BMW 428I. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE HEARD IN THE FRONT OF THE VEHICLE. ALSO, THE RUBBER AROUND THE WINDSHIELD DETACHED AND IMPEDED THE CONTACT'S VIEW. THE CONTACT HAD TO PULL THE VEHICLE OVER TO MANEUVER THE RUBBER IN ORDER TO SEE OUT OF THE WINDSHIELD. IN ADDITION, THE SOUND OF WATER WAS HEARD IN THE VEHICLE WHILE DRIVING ON AN INCLINE WITHIN A DAY OF OWNING THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER (STEVE LANDERS TOYOTA, 10825 COLONEL GLENN RD, LITTLE ROCK, AR 72204, [pho…

Owner-reported narrative. Look up ODI 11088485 at NHTSA ↗

Owner report 11123330 · 2018-08-29 (August 29, 2018)

HARD TOP WILL NOT COMPLETELY CLOSE HARD TOP WAS LEAKING ELECTRIC MODULE WENT OUT FUEL PUMP WENT OUT I PURCHASED THIS VEHICLE ON MARCH 30TH AND IT HAS BEEN IN THE SHOP MORE THAN I HAVE DRIVEN IT. I WAS TOLD THAT THERE WAS NOTHING WRONG WITH IT. I JUST HAD TO PAY $2300 IN REPAIRS TO THE FUEL PUMP AND ELECTRIC MODULE. I HAD TO TAKE THE CAR BACK BECAUSE THE HARD TOP IS NO LONGER FUNCTIONAL. I CURRENTLY HAVE AN EXISTING COMPLAINT WITH YOUR AGENCY. *JS

Owner-reported narrative. 41,000 miles reported. Look up ODI 11123330 at NHTSA ↗

Owner report 11203792 · 2019-04-25 (April 25, 2019)

TIMING CHAIN NOISE DUE TO LOOSE TIMING CHAIN AND WEAK GUIDE RAILS,

Owner-reported narrative. 90,231 miles reported. Look up ODI 11203792 at NHTSA ↗

Owner report 11204975 · 2019-05-01 (May 1, 2019)

THE CAR DOORS GET STUCK IN LOCKED STATE AND WILL NOT UNLOCK FROM INSIDE. THIS HAPPENS WHEN VEHICLE IS PARKED AFTER A DRIVE OR WHEN YOU START UP THE VEHICLE AND IT IS IN PARKED POSITION. THIS IS A SAFETY ISSUE AS THE DRIVER OR PASSENGER CAN GET LOCKED INSIDE THE CAR. THIS HAPPENS DUE TO FAILED LOCK ACTUATOR AND POSSIBLE MECHANICAL FAILURE IN THE DOOR LOCK MECHANISM. THIS ISSUE IS EXTREMELY WIDESPREAD YET THERE IS NO RECALL FROM BMW ON THIS ISSUE. HERE IS A LINK WHERE MANY PEOPLE HAVE REPORTED THE SAME ISSUE. BMW DOES NOT HAVE A RECALL FOR THIS I…

Owner-reported narrative. 18,000 miles reported. Look up ODI 11204975 at NHTSA ↗

Recall history

6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

14V627000 · Service Brakes, Hydraulic:Power Assist:Vacuum:Hoses, Lines/Piping, And Fittings | Service Brakes, Hydraulic:Power Assist:Vacuum

Reported: 2014-10-07 (October 7, 2014)

BMW of North America LLC (BMW) is recalling certain model year 2014 BMW 328i xDrive Sports Wagon, 2012-2014 BMW 320i Sedan, 328i Sedan, 320i xDrive Sedan, 328i xDrive Sedan, 2012-2013 BMW 528i Sedan, 528i xDrive Sedan, 2013-2014 BMW X1 sDrive28i, X1 xDrive28i Sports Activity Vehicle, 2013-2014 BMW X3 xDrive28i Sports Activity Vehicle, 2012-2014 BMW Z4 sDrive28i Roadster, and 2014 BMW 428i Coupe, and 428i xDrive Coupe. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail. Note: This recall is an expansion of recall 13V-454.

Consequence: A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.

Remedy: BMW will notify owners, and dealers will install a locking ring in the camshaft to retain the camshaft seal disk in the proper location, free of charge. The recall began on December 2, 2014. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
15V189000 · Fuel System, Gasoline:Delivery:Fuel Pump

Reported: 2015-03-31 (March 31, 2015)

BMW of North America LLC (BMW) is recalling certain model year 2014 228i Coupe, M235i Coupe, 320i, 320xi, 328i, 328xi, 335i, 335xi, ActiveHybrid 3, 328xi Sports Wagon, 428i Coupe, 428xi Coupe, 435i Coupe, 435xi Coupe, 428i Convertible, 428xi Convertible, 435i Convertible, 328xi Gran Turismo, 335xi Gran Turismo, and 2015 428i Gran Coupe, 428xi Gran Coupe, and 435i Gran Coupe vehicles. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.

Consequence: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.

Remedy: BMW will notify owners, and dealers will replace the fuel pump, free of charge. Owners were mailed interim notices on May 28, 2015. The recall began on July 6, 2015. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
24V288000 · Air Bags:Side/Window

Reported: 2024-04-24 (April 24, 2024)

BMW of North America, LLC (BMW) is recalling certain 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive, M3, 328d, 328d xDrive), 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive, M4), and 2015 4 Series Gran Coupe (428i, 428i xDrive, 435i, 435i xDrive) vehicles. The head air bag inflator may fail at the weld joint, which can cause gas to leak from the inflator or result in an inflator rupture.

Consequence: An inflator that ruptures may cause sharp metal fragments to enter or exit the vehicle, increasing the risk of injury. Additionally, an inflator that leaks gas may only partially inflate during a crash, increasing the risk of injury.

Remedy: Dealers will replace the head air bags, free of charge. Owner notification letters were mailed November 4, 2024. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
24V527000 · Air Bags:Frontal:Driver Side:Inflator Module

Reported: 2024-07-11 (July 11, 2024)

BMW of North America, LLC (BMW) is recalling certain 2015 6 Series Gran Coupe, 2014 5 Series Gran Turismo, 2014 5 Series Sedan, 2015 6 Series Convertible, 2015 6 Series Coupe, 2014 X5, 2013-2014 X3, 2014-2015 3 Series Sedan, 2014 4 Series Coupe, 2014 4 Series Convertible, 2014 3 Series Gran Turismo, and 2015 4 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, increasing the risk of injury or death.

Remedy: The driver's front air bag will be replaced, free of charge. Owner notification letters were mailed September 6, 2024. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
24V608000 · Electrical System:Wiring:Connectors/Plugs/Receptacles | Engine And Engine Cooling:Cooling System:Pump

Reported: 2024-08-13 (August 13, 2024)

BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.

Consequence: An electrical short increases the risk of a fire.

Remedy: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
25V871000 · Air Bags:Side/Window:Head

Reported: 2025-12-17 (December 17, 2025)

BMW of North America, LLC (BMW) is recalling certain 2014 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive), and 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i, M235i xDrive) vehicles. The head air bag inflator may fail at the weld joint, which can cause gas to leak from the inflator or result in an inflator rupture.

Consequence: An inflator that ruptures may cause sharp metal fragments to enter or exit the vehicle, increasing the risk of injury. Additionally, an inflator that leaks gas may only partially inflate during a crash, increasing the risk of injury.

Remedy: Dealers will replace the head air bags, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗