2016 Bmw 328I: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
56 owner complaints analyzed
1 distinct recall campaigns
28,500 mi median reported failure mileage
Scope: 2016 model year. Data snapshot: . 20 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 21 of 56 complaints (37.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 16 | 28.6% |
| Braking behavior | 10 | 17.9% |
| Steering behavior | 4 | 7.1% |
| Transmission and shifting | 3 | 5.4% |
| Engine operation | 2 | 3.6% |
| Fuel system concerns | 1 | 1.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 21 |
| Engine | 15 |
| Engine And Engine Cooling | 13 |
| Unknown Or Other | 13 |
| Power Train | 8 |
| Service Brakes | 8 |
| Vehicle Speed Control | 4 |
| Steering | 3 |
Electrical System: 21; Engine: 15; Engine And Engine Cooling: 13; Unknown Or Other: 13; Power Train: 8; Service Brakes: 8; Vehicle Speed Control: 4; Steering: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 7 |
| 25,000 to 49,999 | 8 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 2 |
| 150,000 and above | 1 |
Under 25,000: 7; 25,000 to 49,999: 8; 50,000 to 74,999: 0; 75,000 to 99,999: 2; 100,000 to 149,999: 2; 150,000 and above: 1
25,000 to 49,999 miles has the most reports with usable mileage (8). 36 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2016 | 3 |
| 2018 | 7 |
| 2019 | 3 |
| 2020 | 3 |
| 2021 | 2 |
| 2022 | 5 |
| 2023 | 10 |
| 2024 | 8 |
| 2025 | 13 |
| 2026 | 2 |
2016: 3; 2018: 7; 2019: 3; 2020: 3; 2021: 2; 2022: 5; 2023: 10; 2024: 8; 2025: 13; 2026: 2
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 16 complaint narratives. Braking behavior appears in 10 complaint narratives. Steering behavior appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10887878 · 2016-07-22 (July 22, 2016)
FRONT OF VEHICLE INVOLVED IN ACCIDENT. MY CAR REAR ENDED A CAR AND DAMAGE WAS ENOUGH TO FRACTURE MY STERNUM AND BREAK 2 RIBS TO ME. AIR BAGS DID NOT DEPLOY AND FRONT END WAS SEVERELY DAMAGED. FRONT IS PUSHED OVER FRONT TIRES AND HOOD FOLDED. I HAVE PHOTOS. VEHICLE WAS SLOWING FOR TRAFFIC AND TURN ON A CITY STREET.
Owner-reported narrative. 2,915 miles reported. Look up ODI 10887878 at NHTSA ↗
Owner report 10910122 · 2016-09-28 (September 28, 2016)
THIS VEHICLE SUDDENLY SHUT OFF IN THE MIDDLE OF THE INTERSECTION. THE ENTIRE CAR SHUT OFF AND WOULD NOT START AGAIN. YOU COULD NOT PUT THE CAR IN NEUTRAL EITHER TO GET IT OFF THE ROAD. THE CAR WOULD NOT MOVE. THIS VEHICLE WAS ON A 6 LANE ROAD STARTING TO GO FROM THE INTERSECTION. I KNOW THIS HAS HAPPENED TO ANOTHER PERSON WITH AN X3 AS WELL. BMW IS CLAIMING THIS DOESN'T HAPPEN. I WAS DRIVING A RALPH SCHOMP BMW LOANER AT THE TIME BECAUSE MY 2017 X3 WAS IN THE SHOP. I HAVE THE OTHER PERSON'S INFORMATION SHOULD YOU NEED IT. THIS IS A HUGE…
Owner-reported narrative. 11,000 miles reported. Look up ODI 10910122 at NHTSA ↗
Owner report 10926557 · 2016-11-16 (November 16, 2016)
WHILE DRIVING HOME TODAY 11/16/2016 - I WAS IN A RESIDENTIAL AREA WITH THE SPEED LIMIT OF 25 AND THE POWER CUT OUT ON THE CAR. I WAS ABLE TO SAFELY PULL OVER AND RESTART THE VEHICLE TO GET HOME. I CALLED BMW ROADSIDE AND HAD THE VEHICLE TOWED TO THE DEALERSHIP
Owner-reported narrative. 8,400 miles reported. Look up ODI 10926557 at NHTSA ↗
Owner report 11062671 · 2018-01-14 (January 14, 2018)
I WAS TURNING INTO A PARKING SPACE WHEN THE CAR ACCELERATED OVER THE PARKING BARRIER AND CRASHED INTO A POST.
Owner-reported narrative. 14,500 miles reported. Look up ODI 11062671 at NHTSA ↗
Owner report 11063253 · 2018-01-17 (January 17, 2018)
SUNROOF GLASS EXPLODED. NO INJURY AS ROOF SLIDER (THIN SLIDE PANEL UNDERNEATH GLASS) WAS CLOSED. VEHICLE WAS IN MOTION ON HIGHWAY TRAVELING APPROXIMATELY 40 MPH. NO APPARENT IMPACT POINT, GLASS APPEARS TO BE EXPANDED OUTWARD (VS. INWARD).
Owner-reported narrative. 14,000 miles reported. Look up ODI 11063253 at NHTSA ↗
Owner report 11075360 · 2018-02-28 (February 28, 2018)
MY WIFE AND I WERE IN AN ACCIDENT ON 2/14/2018 IN WHICH WE WERE REAR ENDED AND SHOVED INTO THE CAR IN FRONT OF US. THE AIRBAG ON THE PASSENGER SIDE OF THE DASH DISCHARGED INSIDE THE DASH BUT DID NOT DEPLOY INTO THE CABIN OF THE CAR. WE WERE SITTING STILL IN TRAFFIC WHEN WE WERE REAR ENDED BY A FULL SIZE CHEVROLET PICK UP TRUCK THAT HIT US ABOUT 35-40 MPH. WE WERE BOTH TRANSPORTED TO THE EMERGENCY ROOM AND SHE IS SUFFERING FROM SEVERE BACK AND NECK PAIN, AS WELL AS BRUISING TO HER ARM, SHOULDER, AND BREAST.
Owner-reported narrative. 28,000 miles reported. Look up ODI 11075360 at NHTSA ↗
Owner report 11100638 · 2018-06-08 (June 8, 2018)
I WAS DRIVING WITH AN ADULT PASSENGER ON JUNE 1, 2018 AT APPROXIMATELY 3 PM ON A PUBLIC STREET, TRAVELING STRAIGHT AT APPROX 40 MPH. CONDITIONS WERE DRY AND SUNNY. I PRESSED THE BRAKE AT A STOP LIGHT AND THE CAR STOPPED FOR A BRIEF SECOND AND THEN LUNGED FORWARD WHILE THE BRAKE WAS STILL DEPRESSED. I PUT BOTH FEET ON THE BRAKE AND PUSHED HARD TO THE FLOOR. THE CAR CONTINUED FORWARD SEVERAL FEET AND SLOWED TO A STOP. THE ENGINE WAS REVVING WHILE I TRIED TO STOP AND MY PASSENGER STATED THAT THE RPMS INCREASED RAPIDLY. NO WARNING LIGHTS CAME ON OR…
Owner-reported narrative. 13,000 miles reported. Look up ODI 11100638 at NHTSA ↗
Owner report 11104669 · 2018-06-29 (June 29, 2018)
I WAS SLOWING DOWN TO APPROACH AND STOP AT A RED LIGHT ON A STREET (NOT HIGHWAY) AND MY CAR WASN'T BRAKING. IT THEN STOPPED. AFTER IT BRAKED AND I WAS SITTING AT THE RED LIGHT WITH MY FOOT ON THE BRAKE FULLY STOPPED AND STATIONARY FOR APPROXIMATELY 10-20 SECONDS MY CAR ACCELERATED WITHOUT WARNING AND HIT THE BACK OF THE CAR AHEAD OF ME. THE IMPACT CAUSED A TINY SCRATCH ON THE DRIVERS BUMPER FROM MY LICENSE PLATE. HIS CAR WAS OLD AND HIS BUMPER ALREADY DAMAGED, SO HE WASN'T TOO CONCERNED ABOUT THE SCRATCH. WE PULLED OFF TO A NEARBY PARKING LOT A…
Owner-reported narrative. 25,000 miles reported. Look up ODI 11104669 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
24V608000 · Electrical System:Wiring:Connectors/Plugs/Receptacles | Engine And Engine Cooling:Cooling System:Pump
Reported: 2024-08-13 (August 13, 2024)
BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
Consequence: An electrical short increases the risk of a fire.
Remedy: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.
NHTSA campaign record ↗