2014 Bmw 328D: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
151 owner complaints analyzed
7 distinct recall campaigns
77,000 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 88 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 57 of 151 complaints (37.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Fuel system concerns | 37 | 24.5% |
| Engine operation | 24 | 15.9% |
| Braking behavior | 10 | 6.6% |
| Transmission and shifting | 5 | 3.3% |
| Steering behavior | 3 | 2.0% |
| Electrical and battery issues | 1 | 0.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 57 |
| Fuel/Propulsion System | 47 |
| Fuel System, Diesel | 20 |
| Unknown Or Other | 17 |
| Power Train | 14 |
| Electrical System | 8 |
| Service Brakes | 5 |
| Vehicle Speed Control | 5 |
Engine: 57; Fuel/Propulsion System: 47; Fuel System, Diesel: 20; Unknown Or Other: 17; Power Train: 14; Electrical System: 8; Service Brakes: 5; Vehicle Speed Control: 5
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 11 |
| 25,000 to 49,999 | 10 |
| 50,000 to 74,999 | 22 |
| 75,000 to 99,999 | 19 |
| 100,000 to 149,999 | 17 |
| 150,000 and above | 9 |
Under 25,000: 11; 25,000 to 49,999: 10; 50,000 to 74,999: 22; 75,000 to 99,999: 19; 100,000 to 149,999: 17; 150,000 and above: 9
50,000 to 74,999 miles has the most reports with usable mileage (22). 63 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 1 |
| 2015 | 6 |
| 2016 | 2 |
| 2017 | 11 |
| 2018 | 11 |
| 2019 | 27 |
| 2020 | 15 |
| 2021 | 10 |
| 2022 | 27 |
| 2023 | 12 |
| 2024 | 14 |
| 2025 | 9 |
| 2026 | 6 |
2014: 1; 2015: 6; 2016: 2; 2017: 11; 2018: 11; 2019: 27; 2020: 15; 2021: 10; 2022: 27; 2023: 12; 2024: 14; 2025: 9; 2026: 6
Pattern summary
Engine leads the component reports. Fuel system concerns appears in 37 complaint narratives. Engine operation appears in 24 complaint narratives. Braking behavior appears in 10 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10662082 · 2014-12-03 (December 3, 2014)
I WAS DRIVING SLOWLY IN THE SCHOOL PARKING LOT. I ENTERED A SPACE TO PARK, PRESSING BRAKES. THE CAR DID NOT STOP AND HIT A CEMENT BARRIER. I WAS UNINJURED BUT IT CAUSED NEARLY $6,000 WORTH OF VEHICLE DAMAGE. THERE HAS BEEN A RECALL FOR SAME YEAR 328I'S. ALLSTATE REFUSED TO INVESTIGATE BECAUSE THERE IS NO RECALL FOR 328D'S. WOULD NOT THESE TWO VEHICLES HAVE THE SAME BRAKING SYSTEM? I BELIEVE MY VEHICLE ALSO HAS A PROBLEM WITH THE HYDRAULIC BRAKES AND SHOULD BE INVESTIGATED. *JS
Owner-reported narrative. 5,000 miles reported. Look up ODI 10662082 at NHTSA ↗
Owner report 10676826 · 2015-01-20 (January 20, 2015)
ON OCTOBER 26, 2014 AT APPROX. 5:00 PM EST, MY WIFE HAD PULLED OUR CAR, LISTED ABOVE, INTO OUR NEIGHBOR'S DRIVEWAY AFTER A SMALL TRIP. AS SOON AS SHE PARKED THE CAR, SHE NOTICED SMOKE COMING FROM UNDER THE HOOD OF THE BMW. WITHIN A FEW MINUTES, THE CAR WAS ENGULFED IN FLAMES. THE FIRE STARTED UNDER THE HOOD AND COMPLETELY ENGULFED THE FRONT END, MELTED THE ENGINE COMPARTMENT AND DESTROYED OUR CAR AND NEIGHBORS GARAGE SIDING AND DRIVEWAY. THIS WAS A BRAND NEW BMW PURCHASED IN AUGUST 2014. *TR
Owner-reported narrative. 8,000 miles reported. Look up ODI 10676826 at NHTSA ↗
Owner report 10677106 · 2015-01-21 (January 21, 2015)
I PULLED SLOWLY INTO A PARKING SPACE AT THE GAS STATION. I STOPPED AND I HAD MY FOOT ON THE BRAKE. I WAS PRESSING THE PARK BUTTON WHEN THE CAR SURGED FORWARD, ACCELERATED OVER THE CURB AND INTO THE OUTSIDE WALL OF THE STORE. THE DAMAGE TO THE CAR WAS ENOUGH TO RENDER IT UNDRIVEABLE AND THERE WAS SIGNIFICANT DAMAGE TO THE BUILDING. THANK GOODNESS, NO ONE WAS ON THE SIDEWALK. POLICE AND FIRE DEPARTMENTS RESPONDED. *TR
Owner-reported narrative. 10,858 miles reported. Look up ODI 10677106 at NHTSA ↗
Owner report 10717484 · 2015-05-20 (May 20, 2015)
ABRASION OF WIRE LEADING TO LEFT REAR ABS WHEEL SENSOR CAUSING FAILURE OF ABS AND VEHICLE STABILITY CONTROL. CAUSE OF FAILURE WAS MISDIAGNOSED BY DEALER.
Owner-reported narrative. 8,531 miles reported. Look up ODI 10717484 at NHTSA ↗
Owner report 10730676 · 2015-06-26 (June 26, 2015)
TL* THE CONTACT OWNS A 2014 BMW 328D. THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE APPROACHING A STOP LIGHT AT 10 MPH. THE VEHICLE HAD TO BE TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FAILURE WAS A RESULT OF A FAULTY FUEL PUMP THAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CHECK ENGINE LIGHT ILLUMINATED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Owner-reported narrative. 15,000 miles reported. Look up ODI 10730676 at NHTSA ↗
Owner report 10759127 · 2015-08-25 (August 25, 2015)
DATE: AUGUST 24, 2015; TIME: 4:10 PM; LOCATION: NORTHBOUND OREGON INTERSTATE 5 APPROACHING EXIT NUMBER 289; WEATHER: CLEAR/80 DEGREES F; SPEED: 65 MPH; ROAD CONDITION: CLEAR. NO OVERPASS STRUCTURES. NO OVERHANGING TREES. LOUD EXPLOSION FROM SUNROOF AREA. SUNROOF GLASS EXPLODED OUTWARD SHOOTING GLASS ONTO HIGHWAY AND INTO FOLLOWING CARS. DRIVER STARTLED BY EXPLOSION. DRIVER DISTRACTED FROM DRIVING BY EXPLOSION. DRIVER INSPECTED CAR IN SAFE AREA AND NOTED LARGE HOLE IN SUNROOF GLASS WITH EXPLODED OUTWARD APPEARING GLASS SHARDS IN SUNROOF FRAME. D…
Owner-reported narrative. 24,762 miles reported. Look up ODI 10759127 at NHTSA ↗
Owner report 10778088 · 2015-09-28 (September 28, 2015)
TL* THE CONTACT OWNS A 2014 BMW 328D. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE SUN ROOF EXPLODED AND PIECES OF GLASS FELL DOWN. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUN ROOF GLASS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE. *TR
Owner-reported narrative. 20,000 miles reported. Look up ODI 10778088 at NHTSA ↗
Owner report 10823898 · 2016-02-03 (February 3, 2016)
VEHICLE HAS ON 4 SEPARATE OCCURRENCES STALLED/FAILED TO ACCELERATE. "DRIVETRAIN MALFUNCTION" ERROR CODE IS DISPLAYED. THE VEHICLE HAD 11564 MILES ON THE ODOMETER AT THE FIRST OCCURRENCE. THE FAULTS WERE CLEARED, BUT BECAUSE THEY COULD NOT REPLICATE THE FAILURE, NO ACTION WAS TAKEN. THE SECOND OCCURRENCE, 6 MONTHS AND 9000 MILES LATER, A SENSOR WAS REPLACED, FAULTS CLEARED, NO FURTHER ACTION TAKEN. THE THIRD TIME, SIX WEEKS LATER, A FUEL QUANTITY CONTROL VALVE WAS REPLACED. THE CAR HAS JUST BEEN TOWED FOR A FOURTH TIME. ON 3 OF THE 4 OCCU…
Owner-reported narrative. 23,000 miles reported. Look up ODI 10823898 at NHTSA ↗
Recall history
7 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
15V520000 · Exterior Lighting
Reported: 2015-08-17 (August 17, 2015)
BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21, 2013, to March 17, 2015, 2014-2015 328d, 328xd vehicles manufactured June 28, 2013, to April 21, 2015, and 2014-2015 328xd Sports Wagon vehicles manufactured July 5, 2013, to April 21, 2015. The affected vehicles may have been programmed with new software that inadvertently makes the front side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.
Remedy: BMW will notify owners, and dealers will upload revised software to correct the issue, free of charge. The recall began on October 7, 2015. Owners may contact BMW customer service at 1-800-525-7417 or by email at CustomerRelations@bmwusa.com.
NHTSA campaign record ↗18V755000 · Engine And Engine Cooling:Exhaust System:Emission Control:Gas Recirculation Valve (Egr Valve)
Reported: 2018-10-25 (October 25, 2018)
BMW of North America, LLC (BMW) is recalling certain 2013-2018 BMW 328d and 328d xDrive, 2014-2018 328d Sports Wagon and 328d xDrive Sports Wagon, 2014-2016 535d and 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV and 2014-2017 X5 xDrive35d SAV vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. If the EGR cooler leaks internally, the coolant can mix with diesel engine soot. The high EGR temperatures may result in these particles possibly smoldering and melting the intake manifold.
Consequence: The melting intake manifold can increase the risk of a fire.
Remedy: BMW will notify owners, and dealers will inspect and replace the EGR cooler as necessary. If a leak has already occurred, the engine intake manifold will also be replaced. These repairs will be made free of charge. The recall began May 13, 2019. Owners may contact BMW customer service at 1-800-525-7417.
NHTSA campaign record ↗20V185000 · Power Train:Driveline:Constant Velocity Joint
Reported: 2020-03-26 (March 26, 2020)
BMW of North America, LLC (BMW) is recalling certain 2013-2016 328d xDrive sedans and 2013-2015 328d xDrive station wagon vehicles. The constant-velocity joint which transfers power between the transfer case and the rear drive shaft, may become damaged, possibly resulting in loss of power to the rear wheels.
Consequence: A loss of power to the rear wheels can affect vehicle control, increasing the risk of a crash. Additionally, when the vehicle is parked after a loss of power to the rear wheels and the parking brake is not engaged, unintended rollaway can occur, increasing the risk of a crash or injury.
Remedy: BMW will notify owners, and dealers will replace the constant-velocity joint and inspect the transfer case, replacing it if necessary, free of charge. The recall began May 22, 2020. Owners may contact BMW customer service at 1-800-525-7417.
NHTSA campaign record ↗21V586000 · Fuel System, Diesel:Delivery:Fuel Pump
Reported: 2021-07-29 (July 29, 2021)
BMW of North America, LLC (BMW) is recalling certain 2014-2018 328d, 328d xDrive, X5 xDrive35d, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, and 2015-2017 X3 xDrive28d vehicles. The high-pressure fuel pump may fail.
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the high-pressure fuel pump, free of charge. Owner notification letters were mailed on January 14, 2022. Owners may contact BMW customer service at 1-800-525-7417.
NHTSA campaign record ↗21V907000 · Fuel System, Diesel
Reported: 2021-11-19 (November 19, 2021)
BMW of North America, LLC (BMW) is recalling certain 2013-2018 328d, 328d xDrive, 2014-2018 328d Sports Wagon, 328d xDrive Sports Wagon, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV, and 2014-2017 X5 xDrive35d SAV diesel vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. The EGR cooler may leak internally, causing coolant to mix with diesel engine soot, which could result in smoldering particles and a melting intake manifold.
Consequence: A melting intake manifold increases the risk of a fire.
Remedy: Dealers will replace the EGR cooler and inspect the intake manifold, replacing it as necessary, free of charge. This recall includes all vehicles previously recalled under 18V-755. Vehicles previously recalled under 18V-755 will need to have the new remedy performed for this recall. An interim owner notification letter was mailed on January 18, 2022. The remedy is expected to be available in June 2022. Owner notification letters were mailed on July 6, 2022. Owners may contact BMW customer service at 1-800-525-7417.
NHTSA campaign record ↗24V288000 · Air Bags:Side/Window
Reported: 2024-04-24 (April 24, 2024)
BMW of North America, LLC (BMW) is recalling certain 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive, M3, 328d, 328d xDrive), 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive, M4), and 2015 4 Series Gran Coupe (428i, 428i xDrive, 435i, 435i xDrive) vehicles. The head air bag inflator may fail at the weld joint, which can cause gas to leak from the inflator or result in an inflator rupture.
Consequence: An inflator that ruptures may cause sharp metal fragments to enter or exit the vehicle, increasing the risk of injury. Additionally, an inflator that leaks gas may only partially inflate during a crash, increasing the risk of injury.
Remedy: Dealers will replace the head air bags, free of charge. Owner notification letters were mailed November 4, 2024. Owners may contact BMW customer service at 1-800-525-7417.
NHTSA campaign record ↗24V527000 · Air Bags:Frontal:Driver Side:Inflator Module
Reported: 2024-07-11 (July 11, 2024)
BMW of North America, LLC (BMW) is recalling certain 2015 6 Series Gran Coupe, 2014 5 Series Gran Turismo, 2014 5 Series Sedan, 2015 6 Series Convertible, 2015 6 Series Coupe, 2014 X5, 2013-2014 X3, 2014-2015 3 Series Sedan, 2014 4 Series Coupe, 2014 4 Series Convertible, 2014 3 Series Gran Turismo, and 2015 4 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, increasing the risk of injury or death.
Remedy: The driver's front air bag will be replaced, free of charge. Owner notification letters were mailed September 6, 2024. Owners may contact BMW customer service at 1-800-525-7417.
NHTSA campaign record ↗