2020 Bmw 228I: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
3 owner complaints analyzed
2 distinct recall campaigns
700 mi median reported failure mileage
Scope: 2020 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Wheels is the most frequently named component, appearing in 2 of 3 complaints (66.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 1 | 33.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Wheels | 2 |
| Electrical System | 1 |
| Power Train | 1 |
| Suspension | 1 |
| Unknown Or Other | 1 |
Wheels: 2; Electrical System: 1; Power Train: 1; Suspension: 1; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 2 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2021 | 1 |
| 2025 | 2 |
2021: 1; 2025: 2
Pattern summary
Wheels leads the component reports. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11388360 · 2021-01-15 (January 15, 2021)
I GOT MY CAR IN MAY 2020. I HAVE NEVER HAD ANY ISSUE WITH THE TIRE FOR 8 YEARS OF MY ENTIRE DRIVING HISTORY. BUT FOR THIS CAR, MY TIRE RAN FLAT IN JULY 2020, AFTER RUNNING OVER A SMALL POTHOLE ON A LOCAL ROAD, AND IT RAN FLAT AGAIN IN JAN 2021 AFTER RUNNING A SUPER TINY POTHOLE ON A HIGHWAY. HOW COULD A TIRE BE THIS FRAGILE?
Owner-reported narrative. 700 miles reported. Look up ODI 11388360 at NHTSA ↗
Owner report 11662009 · 2025-05-19 (May 19, 2025)
1/8/2025 Drive Train Malfunction. Towed to BMW Dealer. Dealership determined a faulty GWS system, Program new system, New center console and battery drained needs replaced. I was told by the dealership this not normal for a vehicle with 22k miles . BMW North Amaerica told me the repair Manager said the faults were caused by moisture in the cup holder. Shocked as the BMW Repair Manager did not tell me this was the cause, Did not inform me moisture in the cup holder caused major havoc on a safety System. Nothing had been spilled or leaked in…
Owner-reported narrative. Look up ODI 11662009 at NHTSA ↗
Owner report 11697139 · 2025-11-03 (November 3, 2025)
A towing company came to pick up the car. They may have damaged the carriage/axel based on the tire mark they left on our drive way. The lines were not straight and it looks like they dragged the car.
Owner-reported narrative. Look up ODI 11697139 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
21V091000 · Visibility:Sun/Moon Roof Assembly | Visibility:Power Window Devices And Controls
Reported: 2021-02-18 (February 18, 2021)
BMW of North America, LLC (BMW) is recalling certain 2020-2021 228i, 228i xDrive, and M235i xDrive vehicles. If the driver initiates an automatic closure of the sunroof, and the vehicle key status is changed to "off" or "lock," the sunroof may continue to close. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-operated Window Systems."
Consequence: If the sunroof continues to close after the vehicle is shut off, it may increase the risk of injury.
Remedy: BMW will notify owners, and dealers will update the sunroof electronic coding software, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.
NHTSA campaign record ↗23V584000 · Electrical System:Software | Seat Belts
Reported: 2023-08-16 (August 16, 2023)
BMW of North America, LLC (BMW) is recalling certain 2019-2022 330i, 330i xDrive, M340i, 2022 430i Coupe, 2021-2022 430i, M440i Convertible, and 2020-2022 228i xDrive Gran Coupe vehicles. The receiver audio module control unit software may fail to properly generate audible seat belt warnings to the driver to fasten their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An audible chime that does not properly alert the driver to fasten their seat belt increases the risk of injury in a crash.
Remedy: Dealers will update the receiver audio module software, free of charge. Owner notification letters were mailed October 12, 2023. Owners may contact BMW customer service at 1-800-525-7417.
NHTSA campaign record ↗