2010 Blue Bird CONVENTIONAL: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
3 distinct recall campaigns
16,300 mi median reported failure mileage
Scope: 2010 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Visibility:Rearview Mirrors/Devices:Exterior is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Visibility:Rearview Mirrors/Devices:Exterior | 1 |
Visibility:Rearview Mirrors/Devices:Exterior: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2010 | 1 |
2010: 1
Pattern summary
Visibility:Rearview Mirrors/Devices:Exterior leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10332316 · 2010-05-26 (May 26, 2010)
TL*THE CONTACT DRIVES A 2010 BLUEBIRD CONVENTIONAL SCHOOL BUS. THE CONTACT STATED THAT THE EXTERIOR REAR VIEW MIRRORS WERE TOO LARGE AND CREATE A SERIOUS BLINDSPOT WHEN ENTERING A STREET AT AN INTERSECTION. HE ALMOST COLLIDED WITH ANOTHER VEHICLE AT 5 MPH WHEN PULLING FROM A STOP SIGN BECAUSE OF THE BLINDSPOT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 16,300.
Owner-reported narrative. 16,300 miles reported. Look up ODI 10332316 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
10V133000 · Equipment Adaptive/Mobility
Reported: 2010-04-05 (April 5, 2010)
BLUE BIRD HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2008 THROUGH 2011 ALL AMERICAN, CONVENTIONAL, AND MICRO BIRD SCHOOL BUSES MANUFACTURED FROM DECEMBER 13, 2007 THROUGH JANUARY 18, 2010 EQUIPPED WITH RICON MODEL S OR K SERIES PUBLIC USE WHEELCHAIR LIFTS. THE RESTRAINT BELT ON THESE LIFTS WAS DESIGNED TO PREVENT THE LIFT FROM MOVING, UNLESS THE TONGUE OF THE BELT IS FULLY ENGAGED AND LATCHED IN THE BUCKLE. RICON HAS DISCOVERED, HOWEVER, THAT IT IS POSSIBLE FOR THE OPERATOR TO INSERT THE BELT TONGUE INTO THE BUCKLE WITHOUT FULLY ENGAGING THE LATCHING MECHANISM. IN THIS CASE, THE RESTRAINT BELT WOULD APPEAR TO BE LATCHED, AND THE OPERATOR COULD RUN THE LIFT. IF THE RESTRAINT BELT TONGUE IS NOT FULLY ENGAGED INTO THE RESTRAINT BELT BUCKLE, AND LATCHED, THE LIFT MAY OPERATE WITH AN OCCUPANT ON THE PLATFORM.
Consequence: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE WITHOUT THE RESTRAINT BELT PROPERLY BUCKLED.
Remedy: BLUE BIRD IS WORKING WITH RICON AND RICON WILL BE HANDLING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE SAFETY RECALL BEGAN ON APRIL 27, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR BLUE BIRD AT 1-478-822-2242.
NHTSA campaign record ↗10V134000 · Equipment Adaptive/Mobility
Reported: 2010-04-05 (April 5, 2010)
BLUE BIRD HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2008 THROUGH 2010 ALL AMERICAN, CONVENTIONAL, AND MICRO BIRD TRANSI BUSES MANUFACTURED FROM DECEMBER 16, 2007 THROUGH DECEMBER 21, 2009 EQUIPPED WITH RICON MODEL S OR K SERIES PUBLIC USE WHEELCHAIR LIFTS. THE RESTRAINT BELT ON THESE LIFTS WAS DESIGNED TO PREVENT THE LIFT FROM MOVING, UNLESS THE TONGUE OF THE BELT IS FULLY ENGAGED AND LATCHED IN THE BUCKLE. RICON HAS DISCOVERED, HOWEVER, THAT IT IS POSSIBLE FOR THE OPERATOR TO INSERT THE BELT TONGUE INTO THE BUCKLE WITHOUT FULLY ENGAGING THE LATCHING MECHANISM. IN THIS CASE, THE RESTRAINT BELT WOULD APPEAR TO BE LATCHED, AND THE OPERATOR COULD RUN THE LIFT. IF THE RESTRAINT BELT TONGUE IS NOT FULLY ENGAGED INTO THE RESTRAINT BELT BUCKLE, AND LATCHED, THE LIFT MAY OPERATE WITH AN OCCUPANT ON THE PLATFORM.
Consequence: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE WITHOUT THE RESTRAINT BELT PROPERLY BUCKLED.
Remedy: BLUE BIRD IS WORKING WITH RICON AND RICON WILL BE HANDLING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE SAFETY RECALL BEGAN ON APRIL 27, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR BLUE BIRD AT 1-478-822-2242.
NHTSA campaign record ↗10V136000 · Equipment Adaptive/Mobility
Reported: 2010-04-05 (April 5, 2010)
BLUE BIRD HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2010 ALL AMERICAN, CONVENTIONAL, AND MICRO BIRD SCHOOL BUSES MANUFACTURED FROM APRIL 24 THROUGH NOVEMBER 14, 2009 EQUIPPED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. THERE IS A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION. IF THE "UP" SWITCH IS RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL FOR APPROXIMATELY 1 SECOND BEFORE STOPPING. THE CONTINUED UPWARD TRAVEL MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.
Consequence: WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.
Remedy: BLUE BIRD WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. CURRENTLY RICON IS DEVELOPING A SOFTWARE SOLUTION AND IS NOT AVAILABLE. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. PLEASE SEE RICON'S SAFETY RECALL 09E-061. THE SAFETY RECALL BEGAN ON MAY 4, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR BLUE BIRD AT 1-478-822-2242.
NHTSA campaign record ↗