2025 Audi Q7: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
16 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2025 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 5 of 16 complaints (31.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 6 | 37.5% |
| Transmission and shifting | 1 | 6.3% |
| Engine operation | 1 | 6.3% |
| Steering behavior | 1 | 6.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 5 |
| Electrical System | 4 |
| Forward Collision Avoidance: Adaptive Cruise Control | 4 |
| Back Over Prevention: Automatic System Braking | 2 |
| Back Over Prevention: Rearview System Braking | 2 |
| Forward Collision Avoidance: Automatic Emergency Braking | 2 |
| Lane Departure: Assist | 2 |
| Lane Departure: Warning | 2 |
Unknown Or Other: 5; Electrical System: 4; Forward Collision Avoidance: Adaptive Cruise Control: 4; Back Over Prevention: Automatic System Braking: 2; Back Over Prevention: Rearview System Braking: 2; Forward Collision Avoidance: Automatic Emergency Braking: 2; Lane Departure: Assist: 2; Lane Departure: Warning: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 16 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 4 |
| 2025 | 6 |
| 2026 | 6 |
2024: 4; 2025: 6; 2026: 6
Pattern summary
Unknown Or Other leads the component reports. Braking behavior appears in 6 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11619496 · 2024-10-12 (October 12, 2024)
Matrix adaptive headlights are not working. Night driving with increased adoption of LED headlights become challenging due to high glare level and associated temporary vision sensitivity reduction, I was hoping that matrix adaptive headlights will improve this (especially in states like Michigan where extra side light appreciates due to high amount of deers) but they are not working. Also, It puts some pedestrians under extra danger since they could not been seen in low light conditions (there’s a lack of external lighting poles)
Owner-reported narrative. Look up ODI 11619496 at NHTSA ↗
Owner report 11627155 · 2024-11-25 (November 25, 2024)
I leased a brand new 2025 Q7 at the beginning of June 2024. Two weeks into the lease i was attempting to back my car out of a parking spot at work, during a rainstorm, and the vehicle applied the brakes, grinding me to a sudden halt. It thought the rain was an obstacle. I tried several times to back out of the parking space and each time the car, without any other warning, slammed on the brakes. I called my salesperson who requested I contact the service center, who requested that I bring the vehicle in to be looked at. I was told that the vehi…
Owner-reported narrative. Look up ODI 11627155 at NHTSA ↗
Owner report 11629360 · 2024-12-06 (December 6, 2024)
I leased a brand new 2025 Q7 at the beginning of June 2024. Two weeks into the lease i was attempting to back my car out of a parking spot at work, during a rainstorm, and the vehicle applied the brakes, grinding me to a sudden halt. It thought the rain was an obstacle. I tried several times to back out of the parking space and each time the car, without any other warning, slammed on the brakes. I called my salesperson who requested I contact the service center, who requested that I bring the vehicle in to be looked at. I was told that the vehi…
Owner-reported narrative. Look up ODI 11629360 at NHTSA ↗
Owner report 11632492 · 2024-12-26 (December 26, 2024)
Often brakes abruptly. the first time the car was set at 60mph adaptive cruise control when the car abruptly braked to almost a stop on a divided four lane hwy. I reported incidents to Audi Cary & put my car in for service. they did not find diagnostic conclusion. after picking up my car the problem continues.While on Adaptive cruise control set at 62 mph abruptly decelerates to 17, forcing driver to pull into right turn lane. Again on same afternoon car braked abruptly with another car following closely behind, the driver accelerated, there …
Owner-reported narrative. Look up ODI 11632492 at NHTSA ↗
Owner report 11646213 · 2025-03-04 (March 4, 2025)
Purchased my new 2025 Audi Q7 on 11/23/2024. About a week later, I discovered that after I permanently turned OFF the Lane Departure Warning/Alert, it came back on unexpectedly and nearly caused me to overcorrect during a lane change and nearly caused me to hit an oncoming vehicle. This problem has been recurring at random intervals over the last 3 months of approximately 3 to 10 key cycles with the same safety issues. I've advised the dealership & Audi of the problem and they have refused to do anything since they say it is a 'software problem…
Owner-reported narrative. Look up ODI 11646213 at NHTSA ↗
Owner report 11659152 · 2025-05-06 (May 6, 2025)
The system keeps turning itself on after I knowingly turn it off. I have seen that other customers have complained for the same reason. I have owned the car since 1/30/25, it has turned itself on average 1-2x per week since owning the car. There are a myriad of other software issues with the car that Audi refuses to fix. When it comes back on, if I do not immediately notice, making any lane change becomes very dangerous, or particularly in a panic situation, the steering wheel is jerked so hard by the car that it is not a safe system to h…
Owner-reported narrative. Look up ODI 11659152 at NHTSA ↗
Owner report 11684625 · 2025-09-02 (September 2, 2025)
I am filing a formal complaint regarding serious safety-related defects in a newly purchased Audi vehicle. Immediately upon delivery, the car presented: • A faulty solenoid, a critical engine component, creating risks of engine misfires, sudden stalling, loss of acceleration, and transmission malfunctions while driving. Such failures pose imminent hazards during the cross-country travel that military families like mine regularly undertake. • Defective windshield wipers from the outset, jeopardizing visibility and sa…
Owner-reported narrative. Look up ODI 11684625 at NHTSA ↗
Owner report 11689234 · 2025-09-23 (September 23, 2025)
The contact owns a 2025 Audi Q7. The contact stated that the Lane Departure: Lane Keep Assist unintendedly engaged. While driving 40-70 MPH and attempting to switch lanes, the vehicle jerked abnormally. The contact stated that the Lane Departure: Lane Keep Assist was turned off. The Lane Departure: Lane Keep Assist warning light was illuminated. The vehicle was taken back to the local dealer on two occasions, and the contact was informed that the vehicle was operating as designed. The system was reset, but the failure recurred. The manufacturer…
Owner-reported narrative. Look up ODI 11689234 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
25V777000 · Seat Belts:Front:Anchorage
Reported: 2025-11-12 (November 12, 2025)
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Audi RS Q8, Audi Q8, Audi Q7, and Audi SQ8 vehicles. The driver and front passenger seat belt buckles may be missing a rivet that secures the buckle to the seat belt stalk.
Consequence: A seat belt that is missing a rivet may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy: Dealers will replace both front seat belt buckles, free of charge. Owner notification letters were mailed December 3, 2025. Owners may contact Audi at 1-800-253-2834. Audi's number for this recall is 692K. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 14, 2025.
NHTSA campaign record ↗25V900000 · Back Over Prevention: Sensing System: Camera
Reported: 2025-12-19 (December 19, 2025)
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
NHTSA campaign record ↗