2007 Audi Q7: complaints, problems and recalls

NOTE - THIS IS A 2007 AUDI Q7, WHICH IS NOT IN NHTSA'S SYSTEM - THEY INSTRUCTED ME TO LIST VOLKSWAGEN. AUDI Q7 REAR SEAT (2ND ROW) HEAD RESTS DO NOT ALLOW CORRECT INSTALLATION OF CHILD SEATS. THE AUDI Q7 HAS FOLDING REAR HEAD RESTS THAT ARE NOT REMOVABLE. THE CONSTRUCTION OF THE HEAD REST (SPECIFICALLY THE BARS WHICH EXTEND UPWARDS FROM THE SEAT TO HOLD THE ACTUAL HEAD REST) BLOCK CORRECT PLACEMENT OF FORWARD FACING TODDLER SEATS, INCLUDING MODELS TRIED FROM BRITAX AND GRACO. THE ISSUE IS THAT THE Q7 HEAD REST BARS, INSTEAD OF BEING STRAIGH…

Owner-reported narrative. 150 miles reported. Look up ODI 10160329 at NHTSA ↗

TL* - THE CONTACT STATED THAT HE OWNS A 2007 AUDI Q7. THE HEAD RESTS IN HIS VEHICLE FOR THE 2ND AND 3RD ROW SEATS ARE UNSAFE FOR PLACING HIS BRITAX BOOSTER SEATS. THE CONTACT STATED THAT BOOSTER SEATS SHOULD BE FLUSHED, THE VEHICLE HEAD REST PROTRUDES AWAY FROM THE BOOSTER SEAT. THE CONTACT STATED THAT HIS BOOSTER SEAT CAN'T LAY FLUSH AGAINST THE SEAT. *JB

Owner-reported narrative. Look up ODI 10179055 at NHTSA ↗

IN MY PREVIOUS JOB, I EVALUATED VEHICLES FOR AN OEM. WE HAD AN AUDI Q7 SUV IN OUR FLEET. I NOTED THAT THE REAR PASSENGER WINDOWS (WITH AN AUTO UP FEATURE) WOULD ALLOW A GAP BETWEEN THE WINDOW GLASS AND FRAME AT A POSITION WHERE A CHILD COULD PLACE THEIR FINGERS. THE AUTO CLOSE FEATURE WOULD NOT RETURN WITHOUT CAUSING A SIGNIFICANT AMOUNT OF PRESSURE AND POTENTIALLY DAMAGE TO THE CHILD'S (OR ADULTS) FINGERS BEFORE REVERSING. THE ISSUE WAS NOTED WITHOUT INCIDENT. *JB

Owner-reported narrative. Look up ODI 10188444 at NHTSA ↗

IN AUGUST OF 2006 I SIGNED A THREE YEAR LEASE FOR THE NEW AUDI Q7, 4.2. RIGHT FROM THE START, I ENCOUNTERED A POTENTIALLY VERY DANGEROUS PROBLEM. WHEN COMING TO A STOP AND THEN TRYING TO ACCELERATE THE VEHICLE FAILED TO MOVE. ONLY BY REMOVING MY FOOT FROM THE ACCELERATOR AND THEN APPLYING FULL PRESSURE WILL I START MOVING AGAIN. THIS WAS NOT A LAG NOR A HESITATION, SINCE WITHOUT REMOVING MY FOOT FROM THE PEDAL THE CAR SIMPLY WILL NOT MOVE. DEPENDING ON THE BRAKE TO ACCELERATOR OR ACCELERATOR TO BRAKE SEQUENCE, THE CAR WILL EITHER COME A FULLY U…

Owner-reported narrative. 15 miles reported. Look up ODI 10190247 at NHTSA ↗

TL*THE CONTACT OWNS A 2007 AUDI Q7. SHE STATED THAT HER TWO-YEAR-OLD CHILD LOCKED HIMSELF INSIDE THE VEHICLE USING A LOCK BUTTON LOCATED IN THE REAR SEAT. THE CHILD WAS LOCKED IN THE VEHICLE FOR APPROXIMATELY 30 MINUTES IN 95 DEGREE WEATHER. SHE STATED THAT HER HUSBAND UNLOCKED THE VEHICLE WITH HIS SPARE KEY. THE MANUFACTURER STATED THAT THEY WOULD REMOVE THE FEATURE HOWEVER; SHE WOULD LOOSE THE WARRANTY. THE CURRENT AND FAILURE MILEAGES WERE 200.

Owner-reported narrative. 200 miles reported. Look up ODI 10198416 at NHTSA ↗

TL*THE CONTACT OWNS A 2007 AUDI Q7. THE CONTACT HEARD A RATTLING NOISE AND THE OIL PRESSURE LIGHT ILLUMINATED WHEN HE STARTED THE VEHICLE. THE DEALER STATED THAT THE VALVE THAT CONNECTS THE OIL PUMP TO THE ENGINE FAILED. THE VEHICLE WAS REPAIRED. THE CURRENT MILEAGE WAS 1,400 AND FAILURE MILEAGE WAS 500.

Owner-reported narrative. 500 miles reported. Look up ODI 10204410 at NHTSA ↗

VEHICLE HAS SEVERE STEERING WHEEL SHAKING/VIBRATION DURING NORMAL HIGHWAY DRIVING WHICH ALSO LEADS TO BAD WHEEL ALIGNMENT. ROAD NOISE IS VERY NOTICEABLE AND LOUD. *TR

Owner-reported narrative. Look up ODI 10212254 at NHTSA ↗

TL*THE CONTACT OWNS A 2007 AUDI Q7. THE CONTACT COULD NOT SEE THROUGH THE REARVIEW MIRROR UNLESS THE REAR SEATS WERE LOWERED OR THE HEADRESTS WERE REMOVED. VISIBILITY IS ZERO WHEN ATTEMPTING TO LOOK THROUGH THE REARVIEW MIRROR WITH OCCUPANTS IN THE REAR SEAT. THE DEALER ADVISED HIM TO REMOVE OR LOWER THE HEADRESTS. THE CURRENT MILEAGE WAS 3,290 AND FAILURE MILEAGE WAS 1.

Owner-reported narrative. 1 miles reported. Look up ODI 10215107 at NHTSA ↗

Reported: 2007-08-01 (August 1, 2007)

ON CERTAIN PASSENGER AND SPORT UTILITY VEHICLES, THE AUTOMATIC REAR LID INCLUDES AN ELECTRIC MOTOR AND CLUTCH THAT WORK IN CONJUNCTION WITH TWO GAS STRUTS TO OPEN AND CLOSE THE REAR LID, INCLUDING A MANUAL CLOSE FUNCTION. IF ONE OF THE STRUTS HAS A TOTAL LOSS OF PRESSURE, THE RESULTANT SLOW MOVEMENT OF THE REAR LID IS INTERPRETED BY THE SOFTWARE AS AN INTENDED MANUAL CLOSE AND THE MOTOR CLUTCH RELEASES TO CLOSE THE REAR LID IMMEDIATELY.

Consequence: THIS CAN RESULT IN AN UNINTENDED RAPID CLOSING OF THE REAR LID WITH A RISK OF PERSONAL INJURY.

Remedy: DEALERS WILL INSTALL NEW SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 14, 2007. OWNERS MAY CONTACT AUDI AT 1-800-822-2834.

Reported: 2016-09-13 (September 13, 2016)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.

Reported: 2018-11-19 (November 19, 2018)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.

Consequence: The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.