2024 Audi Q5 E: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
14 owner complaints analyzed
0 distinct recall campaigns
6,795 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 2 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 8 of 14 complaints (57.1%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 7 | 50.0% |
| Braking behavior | 1 | 7.1% |
| Steering behavior | 1 | 7.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 8 |
| Fuel/Propulsion System | 3 |
| Forward Collision Avoidance: Automatic Emergency Braking | 2 |
| Forward Collision Avoidance: Warnings | 2 |
| Service Brakes | 2 |
| Engine | 1 |
| Lane Departure: Lane Keep: Steering Assist | 1 |
| Lane Departure: Warning | 1 |
Electrical System: 8; Fuel/Propulsion System: 3; Forward Collision Avoidance: Automatic Emergency Braking: 2; Forward Collision Avoidance: Warnings: 2; Service Brakes: 2; Engine: 1; Lane Departure: Lane Keep: Steering Assist: 1; Lane Departure: Warning: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 12 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 3 |
| 2025 | 7 |
| 2026 | 4 |
2024: 3; 2025: 7; 2026: 4
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 7 complaint narratives. Braking behavior appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11620332 · 2024-10-17 (October 17, 2024)
I want to report a very serious problem I had yesterday with my Audi Q5e 2024 with 5,000 miles as I’m coming home on the freeway during rush hour my car started slowing down and then came to a dead stop in the middle of the freeway not to mention the car was frozen and would not move I’m scared to drive this car at this point and lucky I was not hit from behind and killed, the vehicle had to be flat bed towed to Fletcher Jones Audi Costa Mesa after sitting on the freeway scared to death waiting for a tow truck. This must to corrected by Audi as…
Owner-reported narrative. Look up ODI 11620332 at NHTSA ↗
Owner report 11623634 · 2024-11-05 (November 5, 2024)
My Audi SUV hybrid hatchback opens and closes using a "foot assist" motion detection system. I believe other car manufacturers offer similar systems on some of their SUVs. The hatchback often opens and closes without me intending it to. When the hatch is open it has often come down on me, my family and my grandkids without warning and without braking. It has hit our heads hard in coming down and it really did a number on my [XXX] grandson, causing some tears and leaving a good size bump and bruise afterwards. When I come around the back of the …
Owner-reported narrative. Look up ODI 11623634 at NHTSA ↗
Owner report 11627407 · 2024-11-26 (November 26, 2024)
The contact owns a 2024 Audi Q5E. The contact stated while driving at approximately 35 MPH, the Lane Keep Assist erroneously corrected the steering wheel, causing the vehicle to make a drastic right turn onto a side street. The contact stated that the failure had been recurring mostly while driving near a turn lane or a side street located on the left or the right sides of the vehicle. The contact stated that there was a message advising the driver to take control of the vehicle displayed after the failure. The vehicle was taken to a local deal…
Owner-reported narrative. 9,589 miles reported. Look up ODI 11627407 at NHTSA ↗
Owner report 11678752 · 2025-08-06 (August 6, 2025)
There is an active recall. I went to the dealer to have it resolved. I was told there is no fix and not sure when there will be a resolution. That is unacceptable in my opinion. Especially when it pertains to the battery and there is a heightened risk for fire. I am reliant on having a vehicle to get to work. This concerns me deeply and should be fixed or considered a lemon based on no resolution.
Owner-reported narrative. Look up ODI 11678752 at NHTSA ↗
Owner report 11679217 · 2025-08-07 (August 7, 2025)
Recall for battery potentially causing fires issued in November 2024 has not been resolved.
Owner-reported narrative. Look up ODI 11679217 at NHTSA ↗
Owner report 11689859 · 2025-09-26 (September 26, 2025)
The contact owns a 2024 Audi Q5E. The contact received notification of NHTSA Campaign Number: 25V080000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Owner-reported narrative. Look up ODI 11689859 at NHTSA ↗
Owner report 11690093 · 2025-09-27 (September 27, 2025)
Recall for battery potentially causing fires issued in July 2025 (25V080) and September 2025 (24V898 / 25V080) have not been resolved. No fix is currently available and no availability estimate has been provided. This delay and lack of fix availability are unacceptable. Furthermore, ability to use battery charger in July 2025 per manufacturer's recall letter has now been changed in the September 2025 recall letter to instruct owners not to charge the vehicle from external sources.
Owner-reported narrative. Look up ODI 11690093 at NHTSA ↗
Owner report 11694401 · 2025-10-19 (October 19, 2025)
In July 2025, I received Recall 93AA (24V988 / 25V080) regarding a defect in the high-voltage battery of my 2024 Audi Q5 Hybrid. The recall states there is a risk of thermal overload and possible fire. I brought the car to the authorized dealer on August 13, 2025, where my service advisor confirmed there was no available repair. I called again on October 14, 2025, and was told there is still no remedy. Audi’s instructions prohibit charging the vehicle until the recall is resolved, which completely disables the hybrid system. This has made the c…
Owner-reported narrative. Look up ODI 11694401 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.