2013 Audi A7: complaints, problems and recalls

TIRE FAILURE. NO CAUSE, NO INCIDENT. SIDEWALL TREAD BLOCK SPLIT AND ALL AIR LOST WITHIN 5 MILES OF LOW AIR SENSOR ALERT IN THE CAR. 11,500 MILES. *TR

Owner-reported narrative. 11,500 miles reported. Look up ODI 10535662 at NHTSA ↗

IN SUMMARY, IN DECEMBER, 2013, THE REFERENCED 2013 AUDI A7 RECEIVED A DIAGNOSIS FOR MALFUNCTIONING HOMELINK, MALFUNCTIONING ELECTRIC SEAT BELT TENSIONER (AUDI PRE-SENSE), NAVIGATION SYSTEM ERRORS AND RELATED ITEMS. ON MAY 12, 2014 THE VEHICLE WAS DROPPED OFF AT AUDI ORLAND PARK, ILLINOIS, FOR SUCH REPAIRS. ON MAY 19, 2014, UPON INFORMATION AND BELIEF, HOMELINK ELECTRONIC MODULE HAD BEEN REPLACED. HOWEVER, UPON REPLACEMENT, A NEW, SYSTEMIC PROBLEM AROSE, THAT IS, REPLACEMENT OF THE 5F MODULE BECAME REQUIRED DUE TO RISKS THE 5F MODULE WILL FAIL U…

Owner-reported narrative. 20,000 miles reported. Look up ODI 10605942 at NHTSA ↗

WHILE ATTEMPTING TO PARALLEL PARK, THE CAR JUMPED WITHOUT WARNING AND CRASHED INTO A BRAND NEW HEARSE IN FRONT OF A MORTUARY. APPLIED THE GAS PEDAL ONCE WITH NO RESPONSE, APPLIED AGAIN WITH A SURPRISE SURGE OF THE CAR AND CRASHED INTO THE HEARSE CAUSING EXTENSIVE DAMAGE TO BOTH VEHICLES. I HAVE MADE AT LEAST 3 INQUIRIES OF THE DEALER SINCE OWNING THE CAR CONCERNING THE SURGING. I WAS GIVEN THREE DIFFERENT ANSWERS, RANGING FROM USING BOTH FEET (BRAKE AND GAS), FAULTY RUG DESIGN, AND SOMETHING TO DO WITH THE COMPUTER/ELECTRIC SYSTEM. AS …

Owner-reported narrative. 30,000 miles reported. Look up ODI 10640606 at NHTSA ↗

WHILE ROLLING TO A STOP AT A LEFT HAND TURN SIGNAL AUTOMATIC GAS SAVER FEATURE TURNED VEHICLE OFF OR DEFAULTED PRIOR TO THE VEHICLE COMING TO A COMPLETE HALT. AUTOMATIC GAS SAVER FEATURE TURNS ENGINE OFF AT A STOP TO SAVE IDLING EMISSIONS AND FUEL CONSUMPTION. VEHICLE FROZE, BRAKES WERE HARD, STEERING LOCKED AND CAR VERY SLOWLY ROLLED INTO VEHICLE IN FRONT. AIR BAGS DID NOT DEPLOY POSSIBLY BECAUSE VEHICLE WAS COMPLETELY OFF. THIS HAPPENED THREE TIMES IN 22,000 MILES ONLY WHEN THE AUTOMATIC GAS SAVER FEATURE IS ON. THE FIRST TIME NO FAULT M…

Owner-reported narrative. 14,000 miles reported. Look up ODI 10649711 at NHTSA ↗

TL* THE CONTACT OWNED A 2013 AUDI A7. WHILE THE CONTACT WAS PARKING THE VEHICLE IN FRONT OF A NEIGHBOR'S HOME, A "FUEL TAKE INOPERABLE SEE DEALER" MESSAGE APPEARED. AFTER LEAVING FOR WORK, THE CONTACT WAS NOTIFIED BY HIS NEIGHBOR THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THE CONTACT WAS INFORMED BY THE FIRE DEPARTMENT THAT FUEL WAS SPRAYING FROM THE FUEL PUMP AS THEY WERE ATTEMPTING TO EXTINGUISH AND IT WAS CAUSED BY A MECHANICAL FAILURE. THE VEHICLE WAS TOWED TO A TOW LOT…

Owner-reported narrative. 102,000 miles reported. Look up ODI 11034277 at NHTSA ↗

AUDI A7 IN DRIVE, COMPLETELY STOPPED WITH ONLY THE BRAKE PRESSED WILL JERK VIOLENTLY FORWARD 2-3 FEET. FIRST TIME THIS HAPPENED, I THOUGHT I WAS REAR ENDED. THIS IS A SERIOUS SAFETY ISSUE THAT HAPPENS OFTEN. ALSO, WHILE DRIVING, AN AUDIBLE ALARM WILL GO OFF IN THE CAR WITH THE HAZARDS RAPIDLY FLASHING FOR NO REASON. THERE ARE NO WARNING LIGHTS GOING OFF ON THE DASH OTHER THAT THE HAZARD SIGNALS. THIS WILL LAST FOR 5 MINUTES WITH THE AUDIBLE ALARM AND ANOTHER 5 WITH JUST THE HAZARDS RAPIDLY GOING OFF. I HAD MY GIRLFRIEND RECORD A VIDEO OF IT THI…

Owner-reported narrative. 72,000 miles reported. Look up ODI 11034503 at NHTSA ↗

AIR BAG WARNING LIGHT ON, CANNOT RESET UNLESS TAKEN TO DEALER. WHEELS WERE ALL BENT ON THE INSIDE UNKNOWN TO BUYER SINCE IT WAS OUT OF SIGHT. CAR WAS OUR OF LINE AND THE TIRES AND WHEELS WERE DIFFICULT TO BALANCE. DEALER ASSURED THE WHEELS ARE OKAY, AFTER $300 FIX..

Owner-reported narrative. Look up ODI 11047182 at NHTSA ↗

WHILE THE CAR IS IN MOTION MY CAR WILL SOMETIME STOP AND SAY BREAKING ENGAGED WHILE THE CAR IS MOVING. THIS HAS HAPPENED TO ME THREE TIMES. THE CAR WILL STOP IN TRAFFIC, THE WINDOWS WILL ROLL COMPLETELY UP, THE SUNROOF WILL CLOSE AND THE RADIO WILL TURN COMPLETELY DOWN. NO ONE IS WALKING NEAR MY CAR AT THE TIME. THIS WILL HAPPEN IN THE PROCESS OF ME DRIVING IN THE MIDDLE OF THE ROAD. I'M CHECKING TO SEE IF THERE'S ANY RECALLS OR HAS ANYONE ELSE EXPERIENCING THE SAME ISSUES WITH THEIR AUDI A7

Owner-reported narrative. 75 miles reported. Look up ODI 11151290 at NHTSA ↗

Reported: 2015-01-20 (January 20, 2015)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2012 Audi S4, S5, Q7, 2012 Audi A6, Volkswagen Touareg Hybrid, and 2012-2013 Audi A7 vehicles. In the affected vehicles the fuel injection system may experience a fuel leak.

Consequence: A fuel leak in the injection system in the presence of an ignition source, increases the risk of a fire.

Remedy: Volkswagen will notify owners, and dealers will replace the fuel rails and corresponding seals, free of charge. The recall began on March 17, 2015. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 24AP for Audi customers and 24BK for Volkswagen customers.

Reported: 2015-12-08 (December 8, 2015)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2012-2013 Audi A6 vehicles manufactured March 28, 2011, to March 25, 2013, and 2012-2013 Audi A7 vehicles manufactured January 25, 2011, to March 19, 2013. In vehicles with heated and cooled seats, the Passenger Occupant Detection System (PODS), used to enable the front passenger air bags, may malfunction and prevent the passenger-side air bags from deploying in a crash.

Consequence: An air bag that does not deploy as intended increases the risk of occupant injury in a crash.

Remedy: Volkswagen will notify owners, and Audi dealers will install a PODS system repair kit, free of charge. The recall began on February 5, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D1.

Reported: 2016-09-07 (September 7, 2016)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2012-2013 Audi A6 and Audi A7 vehicles. The affected vehicles have a fuel hose in the engine compartment that may degrade and leak fuel.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Audi will notify owners, and dealers will replace the under hood fuel pump and fuel hose, free of charge. The recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 24BZ.

Reported: 2017-12-06 (December 6, 2017)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Audi A6 and A7 vehicles. The fuel line has a compression point that can weaken, potentially resulting in a fuel leak.

Consequence: A fuel leak in the presence of an ignition source, increases the risk of a fire.

Remedy: Audi will notify owners, and dealers will replace the fuel line, free of charge. The recall began February 5, 2018. Owners may contact Audi customer service at 1-888-237-2834. Volkswagen's number for this recall is 20AR.

Reported: 2018-06-04 (June 4, 2018)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection System (PODS) control module to malfunction.

Consequence: If the PODS module malfunctions, the front passenger air bag may not deploy properly in the event of a crash, increasing the risk of injury.

Remedy: Volkswagen will notify owners, and dealers will install a PODS system repair kit, free of charge. The recall began November 29, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D5.