2011 Audi A6: complaints, problems and recalls

AUDI A8 2011 - ISSUE REGARDING ON/OFF SWITCH WE HAVE A NEW A8. THE ON/OFF SWITCH IS NEXT TO THE GEAR SHIFT LEVEL ON THE CONSOLE BETWEEN THE FRONT SEATS. OUR DOG - A 16 LB BICHON - CLIMBED BETWEEN THE SEATS FROM THE BACK TO SIT ON THE PASSENGER SEAT. AS THE DOG CROSSED THE CENTER CONSOLE HE STEPPED ON THE ON/OFF BUTTON SHUTTING OFF THE CAR WHICH CAUSED A LOSS OF STEERING AND BRAKES. MY WIFE WAS ABLE TO GET TO THE SIDE OF THE ROAD AS SHE WAS ON A LOCAL ROAD AND NOT GOING FAST BUT IF SHE HAD BEEN TRYING TO TURN OR IF SHE HAD BEEN ON A ROAD W…

Owner-reported narrative. 6,500 miles reported. Look up ODI 10386686 at NHTSA ↗

TL* THE CONTACT OWNS A 2011 AUDI A6. WHILE DRIVING APPROXIMATELY 65 MPH, A LOUD NOISE EMITTED FROM THE OUTSIDE OF THE VEHICLE. THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE TIRE HAD EXPLODED. THE FAILURE WAS RELATED TO THE WHEEL RIM WHICH EXHIBITED A HOLE THAT WAS DESCRIBED AS THE SIZE OF A FIST. THE CONTACT CALLED THE POLICE AND ROADSIDE ASSISTANCE, WHO REPLACED THE DEFECTIVE TIRE WITH A SPARE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE SPARE TIRE WAS REPLACED WITH A NEW TIRE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE …

Owner-reported narrative. 10,000 miles reported. Look up ODI 10462297 at NHTSA ↗

TL* THE CONTACT OWNS A 2011 AUDI A6. THE CONTACT STATED THAT WHEN THE VEHICLE IS ON A HILL OF MORE THAN 30 DEGREES, THE VEHICLE ROLLED FORWARD 3-5 FEET WHEN GOING INTO REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS TOLD THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. IF THE VEHICLE ROLLED FORWARD 10 FEET, THE VEHICLE WOULD SHUT DOWN TO PROTECT THE TRANSMISSION. THE MANUFACTURER STATED THEY WOULD NOT CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 7,000. UPDATED 03/12/13*LJ

Owner-reported narrative. 2,000 miles reported. Look up ODI 10496598 at NHTSA ↗

AUDI 2011 A6, VIN [XXX] HAD A CATASTROPHIC STEERING FAILURE ON FEB 24, 2016. FORTUNATELY THE CAR WAS BEING DRIVEN INTO A PARKING SPACE WHEN THE FRONT WHEELS AND STEERING WHEEL FROZE. AUDI AND THE LOCAL DEALER DIAGNOSE THE FAILURE AS A RANDOM FAILURE OF THE STEERING RACK WHICH THEY REPLACED. IF THIS STEERING FAILURE HAD OCCURRED ON THE ROAD AT ANY SPEED SERIOUS DAMAGE AND INJURY INCLUDING LOSS OF LIFE COULD HAVE OCCURRED. AUDI REFUSED THE RETURN THE FAILED STEERING RACK TO ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT …

Owner-reported narrative. Look up ODI 10839131 at NHTSA ↗

REAR SEATBACKS (RIGID PLASTIC) IS OPEN AT THE TOP ON PASSENGER AND DRIVER SIDE SEATS. THIS IS AN AUDI DESIGN DEFECT AND SAFETY CONCERN TO REAR SEAT PASSENGERS IN AN ACCIDENT. VELCRO ADHESIVE DOES NOT WORK. THE CONNECTORS AT THE TOP WERE EITHER MISSING OR NOT INSTALLED CORRECTLY.

Owner-reported narrative. 59,000 miles reported. Look up ODI 10873612 at NHTSA ↗

PASSENGER AND DRIVER SEATS ARE FALLING APART. THE SEATS ARE PANELED AND SEPARATING SEEN BY REAR SEAT PASSENGERS ....THE SEATS ARE A DEFECT AND SAFETY CONCERN FOR ALL PASSENGERS. THE MECHANISMS OF THE HEATED SEATS ARE EXPOSED AND THE ONLY THING HOLDING THE SEAT TOGETHER IS AN ADHESIVE THAT'S NOT STICKING OR EVEN STICKY. SEATS BACK PANELS ARE LEANING ON PASSENGER WHILE DRIVING.

Owner-reported narrative. Look up ODI 10883815 at NHTSA ↗

THE HARD PLASTIC SEAT BACK OF THE PASSENGER SEAT HAS COME LOOSE. THE ADHESION SYSTEM HAS FAILED. THERE HAS BEEN VERY LIGHT USE OF ALL SEATS OTHER THAN THE DRIVER'S SEAT.

Owner-reported narrative. 65,000 miles reported. Look up ODI 10897179 at NHTSA ↗

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Owner-reported narrative. Look up ODI 10897888 at NHTSA ↗

Reported: 2016-06-01 (June 1, 2016)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2004-2008 Audi A4, and 2005-2011 Audi A6 vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Volkswagen is recalling certain model year 2004-2008 Audi A4, and 2005-2008 Audi A6 vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Volkswagen is recalling model year 2004 Audi A4 vehicles originally sold, or registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Audi will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owner notification letters were mailed April 28, 2017. Owners may contact Audi customer service at 1-800-822-2834.

Reported: 2018-01-04 (January 4, 2018)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2010-2011 Audi A6 Avant, A6 Sedan and S6 Sedan vehicles, ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone B" above, Volkswagen is recalling certain 2009 Audi A4 Cabriolet and S4 Cabriolet vehicles, and 2009-2011 Audi A6 Avant, A6 Sedan and S6 Sedan vehicles registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Audi will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Audi mailed an interim owner notification March 02, 2018. When parts to perform the recall repair become available, Audi will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall is expected to begin in June 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69U1. Note: This recall has been superseded by 18V427.

Reported: 2018-06-22 (June 22, 2018)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2005-2008 Audi A4 Sedan, A4 Avant, S4 Avant and S4 Sedan, 2007-2008 RS4 Sedan, 2004 RS4 Cabriolet, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2005-2011 A6 Sedan, 2006-2011 A6 Avant, and 2007-2011 S6 Sedan vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Audi has notified owners, and dealers will replace the passenger frontal air bag with an alternate remedy part, free of charge. The recall began June 29, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69R7. Note: This recall supersedes recalls 16V382, 17V032 and 18V004 and includes vehicles that may have had their air bag previously replaced under one of those campaigns.