2025 Audi A5: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
8 owner complaints analyzed
2 distinct recall campaigns
881 mi median reported failure mileage
Scope: 2025 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 2 of 8 complaints (25.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 1 | 12.5% |
| Braking behavior | 1 | 12.5% |
| Electrical and battery issues | 1 | 12.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 2 |
| Forward Collision Avoidance: Adaptive Cruise Control | 2 |
| Structure:Body | 2 |
| Back Over Prevention: Rearview System Braking | 1 |
| Engine | 1 |
| Forward Collision Avoidance: Automatic Emergency Braking | 1 |
| Forward Collision Avoidance: Warnings | 1 |
| Tires | 1 |
Electrical System: 2; Forward Collision Avoidance: Adaptive Cruise Control: 2; Structure:Body: 2; Back Over Prevention: Rearview System Braking: 1; Engine: 1; Forward Collision Avoidance: Automatic Emergency Braking: 1; Forward Collision Avoidance: Warnings: 1; Tires: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 7 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2025 | 1 |
| 2026 | 7 |
2025: 1; 2026: 7
Pattern summary
Electrical System leads the component reports. Transmission and shifting appears in 1 complaint narratives. Braking behavior appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11707324 · 2025-12-28 (December 28, 2025)
13 Jun 25 2100 hrs - Auto went thru multiple of errors and transmission would not go into gear, electric door locks released all emergency pull handles and car was not able to move. Called Audi Emergency Service. Tried to get out of vehicle and door could not be opened from inside the vehicle. I had friend come and get me out of vehicle by me pushing on the inside and her pulling the emergency pull. DANGEROUS! Emergency Service could not come to tow vehicle for three days because of being on an Air Force base and no tow companies that Aud…
Owner-reported narrative. Look up ODI 11707324 at NHTSA ↗
Owner report 11725698 · 2026-03-19 (March 19, 2026)
Audi A5 Quattro Purchased new 06/2025. Dealer = Audi Lakeland 1215 Griffen Road Lakeland, FL 33805 Phone: [phone removed] Contact = Service Manager Gary Downey Tire = Bridgestone Turanza LS100 235/45R18 98H REO (Extra Load) Run Flat Tire Tire also includes “Enliten” - don’t know if that is part of model name Brought vehicle in to Dealer for first oil change at 9,006 miles on odometer. Dealer inspected tires and reported both front tires were Red/32” and 2 rear tires were yello…
Owner-reported narrative. Look up ODI 11725698 at NHTSA ↗
Owner report 11738372 · 2026-05-17 (May 17, 2026)
Sunroof exploded driving down the road
Owner-reported narrative. Look up ODI 11738372 at NHTSA ↗
Owner report 11739743 · 2026-05-23 (May 23, 2026)
driving vehicle down the highway with the cruise control on and it will suddenly slam on the brakes. decreasing the speed rapidly almost causing a rear end accident. Has been brought to drealer for repairs 5 times with no results still does it . to;d repair coming in 3rd quater of 2026 vehicle is dangerous to drive appears to be a problem with these cars do not believe ours is a isolated condition. feel vehicle should not be driven on road Does not give any indication that its going to happen or when just does it whenever it wants and occurs qu…
Owner-reported narrative. Look up ODI 11739743 at NHTSA ↗
Owner report 11745863 · 2026-06-23 (June 23, 2026)
The contact owns a 2025 Audi A5. The contact stated that while driving approximately 45-50 MPH, the vehicle suddenly decelerated without warning to approximately 20 MPH. The contact activated the hazard lights and safely maneuvered the vehicle onto the shoulder of the roadway. The vehicle remained stopped for approximately five minutes before restarting the vehicle. After restarting the vehicle, the vehicle operated normally, and the contact was able to drive to the residence. The contact notified a dealer of the failure, and the vehicle was to…
Owner-reported narrative. 881 miles reported. Look up ODI 11745863 at NHTSA ↗
Owner report 11749728 · 2026-07-11 (July 11, 2026)
The MMI infotainment head unit reboots spontaneously and repeatedly while the vehicle is in operation. The screen freezes, goes black, and restarts, reliably within 7-8 minutes of completing the previous boot. This repeats continuously for the duration of any drive. I have verified this is not related to a connected phone. I tested with three different phones on three different operating systems, and with no phone connected and powered off entirely. The reboot cycle occurs identically in all cases, whenever the vehicle is running. The critical …
Owner-reported narrative. Look up ODI 11749728 at NHTSA ↗
Owner report 11751135 · 2026-07-17 (July 17, 2026)
I have Autoimmune disorder and extreme inflammation. Simply Google Dissecting Cellulitis of the Scalp to truly understand how much i hate my glass or whatever material roof which after Ceramic Tinting limousine tint the roof my condition has worsen since I got this vehicle last November. I've always had Audis and I need help please!
Owner-reported narrative. Look up ODI 11751135 at NHTSA ↗
Owner report 11758078 · 2026-08-19 (August 19, 2026)
Vehicle performs a complete stop in the middle of a drive on the freeway. I loose sight of where I am going due to this sudden break, without knowing the UNKNOWN OF WHAT WILL HAPPEN. The vehicle has been inspected by Audi dealership over four times for this issue, in which they are not resolving this problem and stating nothing has been discovered by the scanner. The only message followed by the immediate breaking is ,"Emergency Assist: Cancelled". I have been denied a buyback two times because it's not considered a "repair". They are not takin…
Owner-reported narrative. Look up ODI 11758078 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
25V638000 · Seat Belts:Front:Retractor
Reported: 2025-09-24 (September 24, 2025)
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 GTI, Golf R, Audi A5, A6 Sportback E-Tron, S5, S6 Sportback E-Tron, 2026 Q4 Sportback E-Tron, and Q4 E-Tron vehicles. The torsion bar in one or both front seat belt retractors may have been damaged during production.
Consequence: In a crash, a damaged torsion bar in a retractor could fail. If this happens, the seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy: Dealers will replace one or both front seat belts, free of charge. Owner notification letters were mailed October 30, 2025, and October 31, 2025. Owners may contact Audi at 1-800-253-2834 or Volkswagen at 1-800-893-5298. Audi's number for this recall is 69UM; Volkswagen’s number for this recall is 694T. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 26, 2025.
NHTSA campaign record ↗25V899000 · Seat Belts:Rear/Other:Retractor
Reported: 2025-12-19 (December 19, 2025)
Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 SQ6 E-Tron, SQ6 Sportback E-Tron, Q6 Sportback E-Tron, A6, A5, A6 Sportback E-Tron, Q6 E-Tron, S5, and S6 Sportback E-Tron vehicles. The automatic locking retractor may fail to engage when a child seat is installed using the seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Consequence: An improperly secured child seat can increase risk of injury during a crash.
Remedy: Dealers will inspect and replace the right and left rear seat belt assembly as necessary, free of charge. Owner notification letters were mailed February 16, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69D8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
NHTSA campaign record ↗