2014 Audi A5: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
28 owner complaints analyzed
3 distinct recall campaigns
60,000 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 14 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 9 of 28 complaints (32.1%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 8 | 28.6% |
| Fuel system concerns | 2 | 7.1% |
| Transmission and shifting | 1 | 3.6% |
| Engine operation | 1 | 3.6% |
| Electrical and battery issues | 1 | 3.6% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 9 |
| Steering | 9 |
| Electrical System | 6 |
| Unknown Or Other | 4 |
| Fuel/Propulsion System | 2 |
| Visibility/Wiper | 2 |
| Electrical System:Seat Heater:Wiring Harness | 1 |
| Engine And Engine Cooling | 1 |
Engine: 9; Steering: 9; Electrical System: 6; Unknown Or Other: 4; Fuel/Propulsion System: 2; Visibility/Wiper: 2; Electrical System:Seat Heater:Wiring Harness: 1; Engine And Engine Cooling: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 6 |
| 50,000 to 74,999 | 5 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 1 |
Under 25,000: 0; 25,000 to 49,999: 6; 50,000 to 74,999: 5; 75,000 to 99,999: 2; 100,000 to 149,999: 0; 150,000 and above: 1
25,000 to 49,999 miles has the most reports with usable mileage (6). 14 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 1 |
| 2018 | 5 |
| 2019 | 4 |
| 2020 | 3 |
| 2021 | 2 |
| 2022 | 4 |
| 2023 | 3 |
| 2024 | 2 |
| 2025 | 3 |
| 2026 | 1 |
2017: 1; 2018: 5; 2019: 4; 2020: 3; 2021: 2; 2022: 4; 2023: 3; 2024: 2; 2025: 3; 2026: 1
Pattern summary
Engine leads the component reports. Steering behavior appears in 8 complaint narratives. Fuel system concerns appears in 2 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10972232 · 2017-04-13 (April 13, 2017)
I RECEIVED A BLUETOOTH CELL PHONE CALL WHILE BACKING UP IN REVERSE, AND THE BACKUP CAMERA TV SCREEN TO MY SURPRISE WAS OVERRIDDEN BY THE PHONE CALL SCREEN, LOSING MY BACKUP VIEW.
Owner-reported narrative. 43,900 miles reported. Look up ODI 10972232 at NHTSA ↗
Owner report 11061499 · 2018-01-09 (January 9, 2018)
CHECK ENGINE LIGHT CAME ON WHILE ON THE HIGHWAY, TRANSMISSION WOULD NOT AUTOMATICALLY SHIFT UP BEYOND 6TH GEAR (8 SPEED TRANSMISSION) AT HIGHWAY SPEEDS. TRANSMISSION COULD BE SHIFTED MANUALLY INTO 7TH AND 8TH GEARS, BUT ENGINE WAS LUGGING ON LEVEL HIGHWAY AT 60MPH. AUDI SERVICE CENTER STATES THE HYDRAULIC TIMING CHAIN TENSIONER HAS FAILED, CAUSING ENGINE TIMING ISSUES THAT COULD RESULT IN CATASTROPHIC FAILURE IF DRIVEN FURTHER. THE CAR HAS APPROXIMATELY 87K MILES ON IT AND HAS BEEN METICULOUSLY MAINTAINED SINCE PURCHASED NEW. THERE ARE NUME…
Owner-reported narrative. 87,000 miles reported. Look up ODI 11061499 at NHTSA ↗
Owner report 11064842 · 2018-01-25 (January 25, 2018)
AUDI OF SEATTLE CONFIRMED 1/22/2018 THAT MY CAR IS FUNCTIONING AS DESIGNED, BUT I BELIEVE THIS DESIGN IS UNSAFE AND UNDESIRABLE. SPECIFICALLY, WHEN DRIVING IN REVERSE USING THE BACKUP CAMERA VIEW, IF I RECEIVE AN INCOMING CELL PHONE CALL TO MY PAIRED PHONE, THE CAR PRIORITIZES THE TELEPHONE SCREEN VIEW OVER THE BACKUP CAMERA SCREEN VIEW, WHICH IMMEDIATELY DISAPPEARS. BACKING UP IS OF COURSE A TIME WHEN THE DRIVER'S ARMS AND HANDS ARE NOT WELL POSITIONED TO POKE THE "IGNORE" BUTTON ON THE PHONE SCREEN.
Owner-reported narrative. 49,300 miles reported. Look up ODI 11064842 at NHTSA ↗
Owner report 11111599 · 2018-07-19 (July 19, 2018)
2014 AUDI A5. CONSUMER WRITES IN REGARDS TO AFTER RUN COOLANT PUMP SAFETY RECALL. *LD THE CONSUMER STATED THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. *JS
Owner-reported narrative. Look up ODI 11111599 at NHTSA ↗
Owner report 11128559 · 2018-09-10 (September 10, 2018)
NHTSA RECALL NUMBER: 18V229 MANUFACTURER RECALL NUMBER: 19N4 RECALL DATE: I WAS NOTIFIED OF THIS IN DECEMBER OF 2017. NOTHING HAS HAPPENED YET, BUT IT IS SEPT 10TH 2018 AND THERE IS NO SOLUTION. I WAS UNABLE TO MAKE A TRADE-IN OF MY VEHICLE DUE TO THE UNRESOLVED RECALL ISSUE. I DO NOT THINK THIS HAS BEEN TAKEN CARE OF IN A TIMELY MANNER.
Owner-reported narrative. 29,364 miles reported. Look up ODI 11128559 at NHTSA ↗
Owner report 11142029 · 2018-10-18 (October 18, 2018)
2014 AUDI A5. CONSUMER WRITES IN REGARD TO SAFETY RECALL NO. 80C5, 19M1, 19N4 AND PARTS FOR THE REPAIRS ARE OUT OF STOCK. *AS *JS
Owner-reported narrative. Look up ODI 11142029 at NHTSA ↗
Owner report 11173020 · 2019-01-30 (January 30, 2019)
TL* THE CONTACT OWNS A 2014 AUDI A5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE RECALL REPAIR. THE DEALER (JACK DANIELS AUDI OF UPPER SADDLE RIVER, 243 NJ-17, UPPER SADDLE RIVER, NJ 07458) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Owner-reported narrative. Look up ODI 11173020 at NHTSA ↗
Owner report 11207546 · 2019-05-14 (May 14, 2019)
WHEN TURNING, THE STEERING FEELS STIFF AND OCCURS EVEN WHEN VEHICLE IS STATIONARY
Owner-reported narrative. 46,000 miles reported. Look up ODI 11207546 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
17V002000 · Engine And Engine Cooling:Cooling System
Reported: 2017-01-03 (January 3, 2017)
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
Consequence: If the coolant pump overheats, it can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
NHTSA campaign record ↗17V622000 · Electrical System:Wiring
Reported: 2017-10-05 (October 5, 2017)
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A5 Coupe, A5 Cabriolet, A4 Sedan, A4 Allroad and Q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.
Consequence: The melted wires can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The Recall began November 27, 2017. Owners may contact Audi customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 80C5 and 80C6.
NHTSA campaign record ↗18V229000 · Engine And Engine Cooling:Cooling System
Reported: 2018-04-11 (April 11, 2018)
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
Consequence: A blocked pump or a short-circuited pump can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
NHTSA campaign record ↗