2013 Audi A4 ALLROAD: complaints, problems and recalls

TL* THE CONTACT OWNS A 2013 AUDI A4. THE CONTACT STATED THAT THERE WAS A REFLECTION OF THE AIR CONDITIONING VENTS ON THE SIDE VIEW MIRROR AND THE WINDSHIELD, WHICH CREATED A GLARE, COMPROMISING HER VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY REFUSED TO PROVIDE ANY ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THEY WOULD CONTACTED HER BACK AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 91 AND THE CURRENT MILEAGE WAS 500.

Owner-reported narrative. 91 miles reported. Look up ODI 10487569 at NHTSA ↗

AFTER 3500 MILES THE VEHICLE DEVELOPED A "NOTCHY" SENSATION IN THE STEERING FEEL THAT VARIED IN INTENSITY AND WOULD OCCUR AT RANDOM TIMES. THIS NOTCHY SENSATION WOULD OCCUR ANY SPEED ABOVE 20MPH, AS IF SWITCHED ON. WHEN SYMPTOMS WOULD OCCUR THERE WOULD BE A HEAVY, NOTCHY FEELING ON EITHER SIDE OF STRAIGHT STEER THAT WOULD TAKE A LOT OF FORCE TO OVERCOME AND THEN ONCE FEELING LIKE THE WHEEL IS OVER THE NOTCH, IT WOULD OVER CORRECT MAKING IT DIFFICULT TO MAINTAIN A LANE. THE STEERING WHEEL COULD NOT BE PLACED IN THOSE NOTCH POSITIONS, AS IF TR…

Owner-reported narrative. 6,000 miles reported. Look up ODI 10494775 at NHTSA ↗

AT ANY SPEED, MOVING THE STEERING WHEEL THROUGH CENTER PRESENTS A "NOTCHY" FEEL, WHERE RESISTANCE IS FELT AND THEN THE WHEEL JUMPS TO ANOTHER POSITION. THESE "NOTCHES" ARE FELT THROUGH ABOUT 10-20 DEGREES OFF CENTER. AT HIGHWAY SPEEDS, THE CAR IS DIFFICULT TO KEEP IN A STRAIGHT LINE AS THE STEERING FIGHTS THE DRIVER TO REMAIN ON-CENTER. THE DEALER, WHEN CONTACTED, REPLACED THE "STEERING RACK", WHICH MADE THE PROBLEM GO AWAY. I HAVE READ A DOZEN OR MORE REPORTS FROM OTHER 2013 AUDI A4/A5/S4/S5/ALLROAD OWNERS REPORTING THE SAME ISSUE, AND AT L…

Owner-reported narrative. 4,000 miles reported. Look up ODI 10495251 at NHTSA ↗

TL* THE CONTACT OWNS A 2013 AUDI A4. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING BECAME VERY IRREGULAR AND DIFFICULT TO CONTROL CAUSING THE CONTACT TO SWERVE IN AND OUT OF HIGHWAY LANES. THE VEHICLE WAS STOPPED AND SHUT DOWN. AFTER RESTARTING, THE FAILURE CEASED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE STEERING WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED AND STATED THERE WAS NO RECALL AND OFFERED NO OTHER ASSISTANCE. THE VEH…

Owner-reported narrative. 800 miles reported. Look up ODI 10497799 at NHTSA ↗

THE CAR STEERING IS NOTCHY. IT IS HARD TO DRIVE STRAIGHT ON THE HIGHWAY- THE STEERING EITHER CLICKS INTO SLIGHT LEFT OR SLIGHT RIGHT. IT IS UNSAFE BECAUSE IT IS REALLY HARD TO DRIVE THE CAR. PEOPLE HAVE COMPLAINED ON VARIOUS WEBSITES BUT AUDI HAS NOT RECALLED ANYTHING YET AS FAR AS I KNOW. THERE ARE YOUTUBE VIDEO POSTS ALSO- HERE IS ONE: HTTP://WWW.YOUTUBE.COM/WATCH?V=MW9M2N3CYM4. *TR.... UPDATED 03/08/13 *BF THE CONSUMER STATED THE PROBLEM WAS FIXED. UPDATED 03/11/13

Owner-reported narrative. 1,200 miles reported. Look up ODI 10499530 at NHTSA ↗

THIS IS FOR MY 2013 AUDI ALLROAD (STATION WAGON, BASED ON AN A4). OUTSIDE TEMP: ~ 34 DEGREES F. 1550 MILES ON ODOMETER. I WAS DRIVING ON THE INTERSTATE. THE PAVEMENT WAS NOT CROWNED, AND IN FACT WAS VERY SMOOTH. THERE WERE NO RUTS FROM HEAVY TRACTOR/TRAILER USAGE. THE WEATHER WAS CLEAR AND THERE WAS NO DETECTABLE WIND. NO OTHER VEHICLES WERE ANYWHERE NEAR ME TO CREATE BUFFETING. WITH NO WARNING, THE STEERING WHEEL JUMPED APPROXIMATELY TO 2.0 INCHES TO THE RIGHT - - THE CAR QUICKLY STARTED TRAVELING TO THE RIGHT. WHEN I ATTEMPTED A CORR…

Owner-reported narrative. 1,550 miles reported. Look up ODI 10502189 at NHTSA ↗

STEERING CONTROL IS NOTCHY AT LOW SPEEDS. THIS HAPPENS RANDOMLY AND NOT FREQUENTLY ONLY 5 TIMES IN TWO MONTHS. DURING EACH EPISODE THE STEERING HAD A HIGH AMOUNT OF RESISTANCE THEN JUMPED TO THE NEXT POSITION. AT HIGHWAY SPEEDS (70 MPH) THE STEERING WILL NOT HOLD A STRAIGHT LINE AND SMALL CORRECTIONS MUST BE MADE EVERY FEW SECONDS TO MAINTAIN YOUR LANE. THE STEERING IS IMPOSSIBLE TO KEEP ON CENTER MAKING IT VERY DIFFICULT TO MAKE LONG TRIPS. THIS IS AT ALL TIMES WHILE AT HIGHWAY SPEED. THE DEALER REPRESENTATIVE TOLD ME THAT MY VIN IS …

Owner-reported narrative. 1,700 miles reported. Look up ODI 10503907 at NHTSA ↗

I JUST LEASE 2013 AUDI A4 ON MARCH 15, 2013 FROM DEALER IN (NY); THE STEERING CONTROL/MECHANICALS ARE COMPLETELY OFFLINE, UNABLE TO KEEP STEERING/WHEELS STRAIGHT. I CONSTANTLY HAVE TO TURN STEERING TO KEEP THE WHEELS STRAIGHT, AS IF CAR IS DRIFTING EITHER TO LEFT OR RIGHT, ESPECIALLY AT 20 MILES OR OVER. ON HIGHWAY THE STEERING WILL NOT HOLD A STRAIGHT LINE. I AM CONSTANTLY MAKING CORRECTIONS EVERY FEW SECONDS TO MAINTAIN LANE. IT IS IMPOSSIBLE TO KEEP STEERING AND CAR GO STRAIGHT. I HOPE AUDI ENGINEERS ARE CHECKING THE PRO…

Owner-reported narrative. 300 miles reported. Look up ODI 10507134 at NHTSA ↗

Reported: 2014-10-24 (October 24, 2014)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2015 Audi A4 and S4 vehicles manufactured February 16, 2012, to October 21, 2014, and 2013-2015 Audi Allroad vehicles manufactured March 12, 2012, to October 21, 2014. Due to an improper algorithm in the air bag control module, if a crash necessitates deployment of the side air bags, a second impact to the front of the vehicle may not command the front air bags to also deploy.

Consequence: If the front air bags do not deploy in the event of a secondary impact to the front of the vehicle, there is an increased risk of occupant injury.

Remedy: Volkswagen will notify owners, and Audi dealers will update the air bag control unit software, free of charge. The recall began on November 14, 2014. Owners may contact Audi customer service at 1-800-822-2834. Volkswagen's number for this recall is 69K5.

Reported: 2017-01-03 (January 3, 2017)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.

Consequence: If the coolant pump overheats, it can increase the risk of a fire.

Remedy: Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.

Reported: 2017-10-05 (October 5, 2017)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A5 Coupe, A5 Cabriolet, A4 Sedan, A4 Allroad and Q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.

Consequence: The melted wires can increase the risk of a fire.

Remedy: Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The Recall began November 27, 2017. Owners may contact Audi customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 80C5 and 80C6.

Reported: 2018-04-11 (April 11, 2018)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.

Consequence: A blocked pump or a short-circuited pump can increase the risk of a fire.

Remedy: Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.